HomeMy WebLinkAboutContracts & Agreements_103-2019Contract Number
SAP Number
Community Development and
Housing Agency
Department Contract Representative Tom Hernandez
Homeless Services Officer
Telephone Number 909-386-8208
Contractor
Contractor Representative
Telephone Number
Contract Term
Original Contract Amount
Amendment Amount
Total Contract Amount
Cost Center
Date of Execution -October 31, 2021
N/A
N/A
N/A
N/A
Briefly describe the general nature of the contract Standard non-financial
Memorandum of Understanding template outlining expectations for the provision of the
Homeless Management Information System with County of San Bernardino homeless
service providers, effective upon the date of execution through October 31, 2021
FOR COUNTY USE ONLY
Approved as to Legal Form
Robert F Messinger, Principal Assistant County
Counsel
Date
Reviewed for Contract Compliance
Date
ReviewedlApproved by Department
Dena Fuentes, Deputy Executive Officer
Date
Non -Standard Contract Coversheet Revised 10/18/17
MEMORANDUM OF UNDERSTANDING
Between
County of San Bernardino
Acting By and Through
County of San Bernardino Community Development and Housing Agency
Office of Homeless Services
And
City of Redlands
For Homeless Management information System
Date of Execution through October 31, 2021
WHEREAS, the County of San Bernardino (County) Community Development and Housing Agency (CDHA)
Office of Homeless Services (OHS) is responsible for coordinating countywide efforts to end and prevent
homelessness in San Bernardino County, and,
WHEREAS, the United States Congress, in accepting Conference Report 106-988m indicated that "local
jurisdictions should be collecting an array of data on homelessness in order to prevent duplicate counting of
homeless persons and to analyze their patterns of use of assistance, including how they enter and exit the
homeless assistance system and the effectiveness of the systems", and,
WHEREAS, OHS has been allocated funds by the United States Department of Housing and Urban
Development (HUD) to provide data collection services regarding the individuals experiencing homelessness in
the County of San Bernardino, and,
WHEREAS, OHS is responsible for administering and maintaining the HUD mandated county -wide Homeless
Management information System (HMIS), a web -enabled database used by homeless services providers to
capture information about the San Bernardino County persons they serve, and
WHEREAS, OHS is responsible for ensuring that all homeless services providers within the County of San
Bernardino adhere to HUD and local policy and procedures regarding the utilization of the HUD mandated
HMIS, and,
WHEREAS, OHS is the system host and provides the personnel and administrative support to operate HMIS,
and has the responsibility to establish, support and manage HMIS in a manner that will meet HUD's standards
for minimum data quality, privacy, security and other requirements for agencies participating in HMIS, and,
WHEREAS, City of Redlands, hereafter referred to as "Agency," has been awarded, allocated funds, or seeks
to provide homeless program services within the County of San Bernardino,
NOW, THEREFORE, in consideration of the foregoing premises, the mutual covenants and obligations
contained herein, and for other good and valuable consideration, the receipt and sufficiency of which are
hereby acknowledged, the County, acting by and through OHS, and Agency agree to the following terms and
conditions
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TABLE OF CONTENTS
I BACKGROUND 3
II OHS RESPONSIBILITIES 3
111 AGENCY RESPONSIBILITIES 3
IV MUTUAL RESPONSIBILITIES 4
V REQUIRED DATA COLLECTION ELEMENTS 4
VI USAGE OF DATA 5
VII CONFIDENTIALITY AND INFORMED CONSENT 5
VIII POSTINGS 5
IX RIGHTS 5
X COPYRIGHT 5
XI RIGHT TO MONITOR 5
XII TERM 6
XIII EARLY TERMINATION 6
XIV GENERAL PROVISIONS 6
XV CONCLUSION 7
Page2of7
I BACKGROUND
In September of 2007, the San Bernardino County Board of Supervisors (Board) approved the
formation of the San Bernardino County Homeless Partnership (Partnership) to provide leadership in
creating a stronger countywide network of service delivery to homeless individuals, homeless families,
and those at risk of becoming homeless through facilitating better communication, planning
coordination, and cooperation among all entities that provide services to the county's homeless
In addition, the Board created the OHS, originally under Human Services and the Department of
Behavioral Health, now administered by the Community Development and Housing Agency, to provide
administrative support for the newly formed Partnership
To address the multidimensional problem of homelessness locally and nationally, HUD, through a
Congressional directive, required all Continuum of Cares (CoC) to implement an expanded HMIS to
address the problem more effectively An HMIS is a computerized data collection system used by
homeless services providers to capture information about the persons they serve This data collection
system tracks collaborative agencies' services that are provided throughout each CoC to homeless
individuals and families Services tracked include emergency, transitional, and permanent housing bed
usage, employment, veteran's status, referrals to health and human service providers, legal aid or other
relevant supportive service agencies
In February 2013, OHS accepted a grant agreement from HUD to administer and maintain the HMIS for
the County of San Bernardino
This MOU between OHS and the Agency delineates the roles and responsibilities of OHS and the
Agency regarding HMIS participation to capture information about the San Bernardino County persons
they serve
II OHS RESPONSIBILITIES
OHS shall
A Ensure compliance with all applicable federal and state laws and regulations regarding the
protection of client privacy and confidentiality of client information
B Provide the Agency with a matrix clearly outlining the HUD required data elements that must be
included in the data file to be migrated to the OHS HMIS system, (if applicable)
C Provide User ID and Passwords to Users before being granted access to HMIS
D Provide monthly User's, Agency Administration and Report Training, and other trainings
deemed necessary
E Conduct regular on-site monitoring visits to ensure compliance with HUD and HMIS Policies and
Procedures
F Provide ongoing data and technical support through monthly trainings, one-on-one trainings as
well as Webinars via Go -To -Meetings
G Create monthly reports as needed and submit them as an e-mail attachment for review
H Provide utilization reports to participating agencies on a regular basis to include data quality and
tracking
Ill AGENCY RESPONSIBILITIES
Agency shall
A Ensure compliance with all applicable federal and state laws regarding protection of client
privacy and confidentiality regulations, and the HMIS Policies and Procedures pertaining to
client confidentiality, user conduct, security and the ongoing functionality and stability of
services used to support the HMIS
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B , Attend monthly User's, Agency Administration and Reports Trainings as provided by OHS
C Ensure compliance with all the HUD required data elements
D Ensure compliance with HUD Technical Standards specified in the HMIS Policies and
Procedures
E Keep Interagency data sharing agreements and Client Consent/Information release forms for all
individual client data that is shared to non-custodial agencies where the internal policies of the
Agency allows data sharing
F Ensure compliance and full participation with local CoC CA -609 Coordinated Assessment
System written procedures
IV. MUTUAL RESPONSIBILITIES
A OHS and the Agency agree they will establish mutually satisfactory methods for the exchange
of such information as may be necessary in order that each party may perform its duties and
functions under this agreement, and appropriate procedures to ensure all information is
safeguarded from improper disclosure in accordance with applicable State and Federal laws
and regulations
B OHS and the Agency agree they will establish mutually satisfactory methods for problem
resolution
V. REQUIRED DATA COLLECTION ELEMENTS
It is the responsibility of the Agency to collect data based on the HUD 2017 HMIS Data Standards,
Version 1 2, October 2017, unless the Agency has Read Only Access
A The Universal Data Elements include Name, Social Security Number, Date of Birth, Ethnicity
and Race, Gender, Veteran Status, Disabling Condition, Living Situation, Prior Living Situation,
Zip Code of Last Permanent Address, Project Entry Date, Unique Person Identification Number
(system generated), Project Exit Date, Destination, Program Identification Number (system
generated), Household Identification Number (system generated), Relationship to Head of
Household Client Location, and Length of Time on Street, in an Emergency Shelter (ES) or
Safe Haven
B Project -Specific Data Elements include
HIV/AIDS
Mental Health
Substance Abuse
Domestic Violence
Services Received
Reasons for Leaving
Employment
Education
Chronic Health Condition
Pregnancy Status
Veteran's Information
Children's Education
Destination at Exit
Non -Cash Benefits
Housing Status
Income and Source
Financial Assistance
Provided Supportive
Services for Veterans
Families only (SSVF)
Housing Assessment at
Exit [Homeless Prevention
Emergency Solutions
Grant (ESG) & CoC
Funded]
Health Insurance
Residential Move -In Date
(SSVF, Rapid Re -Housing
Programs ESG & CoC
Funded)
Date of Engagement (ESG
Street Outreach only)
Physical Disability
Development Disability
Date of Contact (ESG
Street Outreach only)
Last Permanent Address
(SSVF only)
General Health Status
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VI USAGE OF DATA
{
A Data Use by OHS
For the purposes of system administration, user support, and program compliance, OHS will
use the data contained within HMIS for analytical purposes only and will not disseminate client -
level data OHS will release aggregate data contained within HMIS for research and reporting
purposes only
B Data Use by Agency
As the guardians entrusted with client personal data, HMIS Users have a moral and a legal
obligation to ensure that the data they collect is being gathered, accessed and used
appropriately It is also the responsibility of each user to ensure that client data is only used for
the ends for which it was collected, ends that have been made explicit to clients and are
consistent with the mission of the Agency and the HMIS to assist families and individuals to
resolve their housing crisis Proper user training, adherence to HMIS Policies and procedures,
and a clear understanding of client confidentiality are vital to achieving these goals Any
individual or participating Agency misusing or attempting to misuse HMIS will be denied access
to the system
VII. CONFIDENTIALITY AND INFORMED CONSENT
The Agency agrees to abide by and uphold all privacy protection standards established by HMIS as
well as their respective agency's privacy procedures The Agency will also uphold relevant and
applicable Federal and California State confidentiality regulations and laws that protect client records,
and the Agency will only release confidential client records with written consent by the client, or the
client's guardian, unless otherwise provided for in the regulations or laws
VIII POSTINGS — Privacy and Mandatory collection notices must be posted at AGENCY
The participating Agency must post Privacy and mandatory Collection notices at each intake desk or
comparable location The Privacy and Mandatory Collection notices must be made available in writing
at the client's request If the Agency maintains a website, a link to the privacy notice must be on the
homepage of the Agency's website
IX RIGHTS
HMIS data from agencies resides in one central database Data sharing is currently limited to the data
within the CoC The CoC reserves the right at a later date to expand data sharing to include
collaborative wide data
X COPYRIGHT
The HMIS is protected by copyright and is not to be copied, except as permitted by law or by contract
with owner of the copyright The Agency s users storage of materials copyrighted by others on the
systems or displaying the materials through web pages must comply with copyright laws and
guidelines
Xl. RIGHT TO MONITOR
A OHS staff or any subdivision or appointee thereof, and the State of California or any subdivision
or appointee thereof, including the Inspector General, shall have absolute right to review and
audit all records, books, papers, documents, corporate minutes, and other pertinent items as
requested, and shall have absolute right to monitor the performance of the Agency in the
delivery of services provided under this MOU Full cooperation shall be given by the Agency in
any auditing or monitoring conducted
Page 5 of 7
B: The Agency shall cooperate with OHS in the implementation, monitoring and evaluation of this
MOU and comply with any and all reporting requirements established by this MOU
C The Agency shall provide all reasonable facilities and assistance for the safety and convenience
of OHS's representative in the performance of their duties All inspections and evaluations shall
be performed in such a manner as will not unduly delay the work of the Agency
XII TERM
This MOU is effective upon Date of Execution through October 31, 2021, unless terminated earlier in
accordance with the provisions of Section XIII of this MOU
XIII EARLY TERMINATION
This MOU may be terminated without cause upon thirty (30) days written notice by either party The
CDHA Deputy Executive Officer, or his/her appointed designee, has the authority to terminate this MOU
on behalf of CDHA The Agency Director, or his/her appointed designee, has the authority to terminate
this MOU on behalf of the Agency
XIV GENERAL PROVISIONS
A No waiver of any of the provisions of the MOU shall be effective unless it is made in writing
which refers to provisions so waived and which is executed by the Parties No course of dealing
and no delay or failure of a Party in exercising any right under the MOU shall affect any other or
future exercise of that right or any exercise of any other right A Party shall not be precluded
from exercising a right by its having partially exercised that right or its having previously
abandoned or discontinued steps to enforce that right
B Any alterations, variations, modifications, or waivers of provisions of the MOU, unless
specifically allowed in the MOU, shall be valid only when they have been reduced to writing,
duly signed and approved by the Authorized Representatives of both parties as an amendment
to this MOU No oral understanding or agreement not incorporated herein shall be binding on
any of the Parties hereto
C Indemnification Agency agrees to indemnify, defend (with counsel reasonably approved by
County) and hold harmless the County and its authorized officers, employees, agents and
volunteers from any and all claims, actions, losses, damages, and/or liability arising out of this
MOU from any cause whatsoever, including the acts, errors or omissions of any person and for
any costs or expenses incurred by the County on account of any claim except where such
indemnification is prohibited by law This indemnification provision shall apply regardless of the
existence or degree of fault of indemnitees Agency's indemnification obligation applies to the
County's "active" as well as "passive" negligence but does not apply to the County's "sole
negligence" or "willful misconduct" within the meaning of Civil Code Section 2782
Page 6of7
XV CONCLUSION
A This MOU, consisting of seven (7) pages, is the full and complete document describing services
to be rendered by CDHA and Agency for the HUD Homeless Assistance grants
B The signatures of the Parties affixed to this MOU affirm that they are duly authorized to commit
and bind their respective entities to the terms and conditions set forth in this document
City of Redlands
c��
Name
Title
Address
Date
ATTEST•
Signature
Paul W Foster
Mayor
35 Cajon Street Suite 200
Redlands, CA 92373
ne ionaldson, 'ity Clerk
COUNTY OF SAN BERNARDINO
COMMUNITY DEVELOPMENT AND HOUSING
AGENCY, OFFICE OF HOMELESS SERVICES
LLCh� Lf
Signature
Name
Title
Address
Date
Dena Fuentes
Deputy Executive Officer
385 North Arrowhead Ave, 3rd Floor
San Bernardino, CA 92415-0043
ce-11.2—lici
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