HomeMy WebLinkAboutContracts & Agreements_27-2014_CCv0001.pdf CUSTOMER SPECIFIC ARRANGEMENT
(Intrastate DetarUfedServices—Ce|homie)
Routing Code: 5V
Customer Name: City of Redlands("Customer") Main Billing Tel. No: 909-792-9304
Address: 35 Cajon Street, Redlands, CA 92373 jAgreement No. 2014-700361
Services. Customer hereby requests and agrees to purchase from the Verizon uompany(ieo) idenUfied in the
applicable Exhibit(e) ("Verizon") the services, at the Customer locations identified in Exhibit A. attached to this
Agreement, and in any Addendum expressly made a part hereof, (the "Services") pursuant tothis Agreement and
Verizon^o applicable |LEC Product Guide, for the oemioo period stated in the Exhibit or Addendum applicable to
such Service (the "Service Period"). This Agreement and any Exhibit hereto ahm|| become effective when
executed by an authorized Verizon representative and an authorized representative of Customer (the "Effective
Date"), Under no circumstances may Customer resell the Services being provided under the na0an, terms and
conditions of this Agreement. Each Verizon entity contracting under this Agreement is responsible only for the
performance of the Services it is providing as sot out in each Exhibit hereto and is not responsible for the
performance oiany other entity's obligations under this Agreement.
Customer Consent to Use of Customer Proprietary Network Information (CPNI). Verizon acknowledges that
it has a duty, and Customer has u right under federal and/or sioh* law to protect the confidentiality ofCustomer's
CPNi. CPN| includes information relating to the quantity, technical configuration, type, destination, location, and
amount of use of the Vok*onmmuniuodona and interconnected voice over Internet Protocol services Customer
purchases from V*hzon, as well as related local and toll billing informadon, made available 0oVerizon solely by
virtue of Customer's relationship with Verizon. With Customer consent, Verizon may share Customer CPN| and
other Confidential Information among its afhUa0os, including Verizon Wireless, and with agents and partners, so
that all may use this information to offer Customer the full range of products and services offered by Verizon and
its affiliates, including local, long dietanoa, wino|oam. and Internet services (see ooAm,verizon,com for description
of Verizon companies and services). By signing this Agreement, Customer consents to Verizon using and
disclosing Customer CPN| as described above. Customer may refuse CPN| consent bysigning this Agreement
and by notifying Verizon in vvhdng at and &ipni-
ofCustomer's decision howithhold Customer's consent. Customer's consent or
refusal to consent will remain valid until Customer otherwise advises Verizon, and in either case, will not affect
Verizon'sprovision ofservice toCustomer.
|LEC Product Guide. Vehznn'e provision of the Services hereunder shall be governed byVehzon's Incumbent
Local Exchange Carrier Product Guide (located et (^|LEC Product Guide") and this
Agreement. The |LEC Product Guide is incorporated into the Agreement by this reference. In the event of m
conflict between the $ennu and conditions of the |LEC Product Guide and this Agneement, the terms and
conditions of this Agreement shall prevail. With respect to the documents of the Agraemen1. the 0enoa and
conditions of the Sen/ice Exhibit shall have the highest order of precedence. Verizon may modify the |LEC
Product Guide at any time and such modifications will become binding on Customer as further described below.
To the extant such changes are mohehe| (and other than changes related to governmental chargee or any
applicable taxes),Verizon shall notify Customer of such changes via a bill insert, as a message on Customer's bill,
in a separate moi|ing, by email or by any other reasonable method mtVehznn'o discretion. Such changes will
become effective no sooner than thirty (30) days after such notice is provided. In the event such changes
materially and adversely affect Cuohzmer. Customer may terminate the effected Service without the application of
termination liability by providing Verizon immediate written notice of Customer's request to terminate, unless within
(30) thirty days after receipt ofCustomer's termination notice Verizon agrees to revise the change in such e
manner as to remove the material adverse effect on Customer, Customer shall remain responsible for the
payment for Services rendered until the effective date ofthe termination. Customer's continued use ofthe Service
after the material change becomes effective constitutes Customer's acceptance of the change.
Customer Responsibilities. Customer agrees to provide Verizon with any access and support necessary for the
imp/ementabon, maintenance and provision of the S*n/ioeo requested hereunder. Customer is responsible for
taking all steps necessary to interconnect the Services at Customer's location(s) including ensuring proper
interconnection with the facilities and equipment provided by Vodoon, paying all costs associated with
interconnection, securing any necessary licenses, right of ways and permits and providing proper space, electrical
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pnwer, heating,ventilation and cooling. Verizon shall not baliable for any damages orlosses caused bythe failure
of equipment, inside wire or other facilities provided by Customer or a third party, and Customer shall be liable if
such facilities cause damage to Vehzon, its netwnrk, oustnmoro, equipment and/or \Aehzon'e providers,
Customer is solely responsible for the ae|oution, implementation and maintenance of security features for
protection against unauthorized or fraudulent use of the Service(s)and Verizon shall have no liability therefore.
Charges and Payment. Customer will pay the rates and charges set forth in the attached Exhibit(s) and in any
Addendum made e part hereof, which shall be fixed during the Service Pehod, and oheU also pay all applicable
taxea, femo, and other applicable charges, including Federal End User Common Line Chorgem, charged pursuant
to applicable law orregulations in connection with the Services. Taxee, fees and/or surcharges are subject to
change without notice toCustomer, except as maybe required by law. Except aaotherwise provided in the
Agreement, if Customer cancels or terminates this Agreement or any Services prior to expiration of the Service
Period, Customer will promptly pay to Verizon termination charges as set forth in the applicable Exhibit(o) and
Addendum(a).
Verizon shall invoice Customer monthly and payment will be due Net 30 days from the invoice date unless
different due dobe appears on the invoice, Undisputed charges paid after the duo date maybe subject to late
payment charges osset out in the iLEC Product Guide until Customer's account is current. Any back-billing
limitations otherwise applicable to the Services pursuant to the ILEC Product Guide shall not apply to the Services
under this Agreement.
Unauthorized Use. Verizon shall not be liable for any damages, including charges for Services that Customer
may incur as a result of the unauthorized use or misuse of the Services by Cuatumer. Customer's employees,
third parties orother members ofthe public. Customer shall remain responsible for such charges.
Indemnification. Customer agrees to defond, indemnify and hold Ver|znn, its emp|nyeeo, affiliates and agents,
harmless from any and all |oameo, c|aimu, demands, expenses (including reasonable attorney's fees), or any
liability whatsoever, arising from any use of the Services by Customer or by person or entity permitted by
Customer to use the Gemkzes, including without limitation, liability resulting from the content of communication
such as defamation, fraud or invasion of phvaoy, or any combination of the Services with other products or
services not provided by Verizon, any modification of the Services or any infringement of intellectual property.
Warranty Disclaimer. EXCEPT AS OTHERWISE EXPRESSLY PROVIDED IN THE |LEC PRODUCT GU|DE,
VER|ZON DISCLAIMS ANY AND ALL REPRESENTATIONS AND WARRANTIES, EXPRESS. IMPLIED OR
ARISING BY COURSE OF PERFORMANCE. DEAL|NG, CUSTOM OR TRADE USAGE, INCLUDING BUT NOT
LIMITED TOTHE IMPLIED WARRANTIES OF K4ERCHANTABIL|TY, FITNESS FOR APARTICULAR PURPOSE
(EVEN IF VER|ZON KNEW OR SHOULD HAVE KNOW SUCH PURPOSE) AND NON-INFRINGEMENT.
CUSTOMER AGREES THAT THE SERVICES PROVIDED HEREUNDER ARE PROVIDED ONAN "AS IS" AND
"AS AVAILABLE" BASIS. VER|ZDN DOES NOT WARRANT THAT THE SERVICES WILL MEET CUSTOMER'S
NEEDG, OR WILL BE UN|NTERRUPTED, ERROR-FREE, OR SECURE.
Limitation of Liability. EXCEPT FOR DAMAGES RESULTING FROM UNAUTHORIZED OR ILLEGAL USE OF
THE SERVICE BY CUSTOMER, ITS EMPLOYEES. AGENTS, SUBCONTRACTORS OR OTHER THIRD
PART!E3, NEITHER PARTY (NOR ITS SUPPLIERS OR AFFILIATES) SHALL BE LIABLE TO THE OTHER
PARTY FOR PUN|T|VE, SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES INCLUDING
WITHOUT U(N|T/A'|(JN. LOSS OF BUSINESS PRUF|TS, OR OTHER COMMERCIAL OR ECONOMIC LOSS
ARISING IN CONNECTION WITH THE SERV|CES, EVEN IF THE PARTY KNEW OR SHOULD HAVE KNOWN
OF THE POSSIBILITY OFSUCH DAMAGES.
EITHER PARTY'S MAXIMUM TOTAL LIABILITY TO THE OTHER PARTY IN CONNECTION WITH THE
SERV|CEB, FOR ANY AND ALL CAUSES OF ACTION AND CLA|k8S, SHALL BE:
(A) FOR DAMAGES DUE TO FAILURES OR DISRUPTION IN THE SERVICES CAUSED BY THE PARTY'S
NEGLIGENCE OR BREACH OF OBLIGATIONS UNDER THE AGREEMENT. INCLUDING THE |LEC
PRODUCT GUIDE. THE CHARGES FOR THE AFFECTED SERVICES FOR THE PERIOD OF THE
FAILURE;
(B) FOR DAMAGES TO REAL OR TANGIBLE PERSONAL PROPERTY OR BODILY INJURY OR DEATH
TO ANY PERSON PROXIMATELY CAUSED BY THE PARTY'S NEGL|GENCE, THE AMOUNT OF
DIRECT DAMAGES PROVEN;
(C) FOR INDEMNITY, THE REMEDIES SET FORTH IN THE SECTION ABOVE TITLED
INDEMNIFICATION;
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(D) FOR ANY DAMAGES ARISING OUT OF THE WILLFUL OR INTENTIONAL MISCONDUCT OF THE
PARTY,THE AMOUNT OF DIRECT DAMAGES PROVEN;
(E) FOR ALL OTHER DAMAGES NOT SET FORTH ABOVE AND NOT EXCLUDED UNDER THE
AGREEMENT, INCLUDING THE ILEC PRODUCT GUIDE, EACH PARTY'S MAXIMUM LIABILITY
DURING ANY TWELVE MONTH PERIOD SHALL BE LIMITED TO THE LESSER OF (i) DIRECT
DAMAGES PROVEN, OR (ii) THE AMOUNT PAID BY CUSTOMER TO VERIZON UNDER THE
AGREEMENT, INCLUDING THE ILEC PRODUCT GUIDE, FOR THE ONE MONTH PERIOD PRIOR TO
ACCRUAL OF THE MOST RECENT CAUSE OF ACTION.
NOTHING IN THIS SECTION SHALL LIMIT CUSTOMER'S LIABILITY TO VERIZON FOR ANY AND ALL
CHARGES INCURRED FOR SERVICES.
Termination of Services. Verizon may discontinue or limit use of the Services by Customer for non-payment,
non-compliance with Verizon's rules of use, fraudulent use, and other conditions as provided in the Verizon
California Inc.General Exchange Tariff, Schedule D&R, Rule No. 11, as incorporated herein.
Termination of the Services for any cause shall not release Customer from any liability which at the time of
termination had already accrued to Customer or which thereafter accrues for any act or omission occurring prior to
the termination or from an obligation which, by its nature, survives termination.
Performance Excused. No liability, including but not limited to refund of Service charges, shall result from
Service failures caused by fires, floods, severe weather, acts of government or third parties, strikes, labor
disputes, inability to obtain necessary equipment or services, or other causes beyond such party's reasonable
control.
Notices. Notices under this Agreement shall be sent by first-class U.S. mail, postage prepaid,to Customer at the
address specified above, and to Verizon at Verizon Business, Attn: Customer Service, 6415 Business Center
Drive, Highlands Ranch, CO 80130, Email: of ceC verizonbus€ ess conA; with a copy to Verizon Business
Services, 22001 Loudoun County Pkwy, Ashburn, VA 20147, Attn: Vice President Legal. Notices shall be
deemed effective five business days after such mailing.
Miscellaneous
(a) Neither party will disclose the terms of this Agreement to any other person without the prior written consent of
the other party, except as may be necessary to comply with applicable law, regulation, or filing requirements.
Either party may issue or permit issuance of a press release or other public statement concerning this Agreement
provided its contents have been reviewed and agreed upon by the parties.
(b) In the event of a claim or dispute, the law and regulations of the jurisdiction in which Verizon provides to
Customer the particular Service that is the subject of such claim or dispute shall apply. This Agreement and its
provisions shall not be construed or interpreted for or against any party hereto because that party drafted or
caused that party's legal representative to draft any of its provisions.
(c) Either party's failure to enforce any of the provisions of the ILEC Product Guide or the Agreement or to
exercise any right or option is not a waiver of any such provision, right or option, and shall not affect the validity of
the ILEC Product Guide or the Agreement. If any provision of the ILEC Product Guide or this Agreement or the
provision of any Service under the terms hereof is illegal, invalid, or otherwise prohibited under applicable law or
regulation in any State or jurisdiction, then the ILEC Product Guide and this Agreement shall be construed as if not
containing such provision or requiring the provision of such invalid, illegal, prohibited, or unapproved Service in
such State or jurisdiction, and the remaining terms and conditions of the ILEC Product Guide and the Agreement
shall continue to apply as necessary to reflect the original intention of the parties.
(d)Verizon may assign or transfer part or all of this Agreement to any affiliate or successor to substantially all of its
assets in the locations where Service is provided hereunder. Upon reasonable prior written notice to Verizon,
Customer may assign or transfer this Agreement to any company that is the successor to substantially all of its
assets, provided all charges for Services provided prior to such transfer or assignment are paid in full when due.
Except as otherwise required by applicable law or regulation, all other attempted assignments shall be void without
the prior written consent of the other party.
(e) Services are offered in locations where made available by Verizon in its sole discretion.
(f) The terms and conditions contained on a Customer purchase order document (whether signed by one or both
parties)shall not serve to modify the terms and conditions of this Agreement.
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The |LEC Product Guide, and this Agreement (including the Exhibits attached hereto and any Addenda made a
part hereof) constitute the entire agreement between the parties with respect to the Services and shall supersede
all prior um| or written quotations, communicmtimns, negutiahonm, nepveoentaduno, understandings or agreements
made by or to any employee, officer, or agent of any party on the subject matter hereof. This Agreement may not
be modified or rescinded except by a writing signed by authorized representatives of each party.
AGREED AND ACCEPTED:
CITY OF REDLANDS(Cu VERIZON BUSINESS NETW SERVICES
INC.' o Jalf o VERIZON IFO�NIA INC.
By
-4, Anthonv Recine
Name/Title M.-1t1Lez----E")ity Manager Name/Title 14;
Vice f�resident
Date ' Date
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Routing Code: 5V
Exhibit
Verizon Company Name: Verizon California Inc. (referred to in this Exhibit as"Verizon")
State: California
Customer name: City of Redlands
CSO Case No.: 2014-7I0361
Customer must sign and date this Agreement on or before July 1. 2014` or the proposed Service
arrangement and pricing will nolonger beavailable.
1. Service Description
1.1 Service Charges and Operational Requirements. Customer agrees(opurchase the following Services
from Verizon otthe rates set forth below, which will bofixed during the Service Period and inquantities set
forth below for the Service Period identified below. Any other work, services or facilities required will be
provided subject to Vehzon^a standard nates and charges as set out in the applicable |LEC Product Guide, or
under a oopanaba contract arrangement orformal amendment iothe Agreement. Customer shall provide to
Verizon at each Customer location a suitable and secure environment for placement of the facilities and
equipment 0obeused byVerizon tuprovide such Service. Such environment shall include, but not belimited
to, the requisite conduit and oebHnA, entrance teoiUdes and, as required by Verizon for particular Services, an
uninterruptible power supply. Provision of the Services herein is subject to Verizon obtaining required permits
for cable placement and specially constructed faoiUdee, completion of specially constructed facilities and
Verizon's installation of switching equipment necessary to provide the Service.
Initial
Quantities Transparent LAN Service(TLS) Item Monthly Unit Rate
6 Ethernet Multipoint Service(EMS) 10 MB Standard Access Lines $538.89 each
0 EMS 100 MB Standard Access Lines $735.72 each
2 EMS 1000 MB(GigE)Standard Access Lines $1,123.96 each
See Note(ii) I interoffice Mileage, (if applicable) $100.00 per ALM
Notes:
(i) Any Specially Constructed Facilities are owned and controlled by Verizon and, upon completion of
construction, become part ofVerizon'oservice network.
(ii) |<]F Mileage applies where the Local Serving Office isdifferent from the installed TLS serving office.
IOF charges may apply in the event that adequate IOF facilities are not available at the time Service is
tobeinstalled. To the extent IOF mileage applies and is not otherwise addressed in the TLS Service
monthly rates above, |OF mileage will be billed. Up to 20 airline miles (ALM) are included in the
Standard Access Line rates shown above. Actual ALM inexcess nf2OALM per Line will bebilled.
(iii) Service inimduaL/g'A. intrastate.
(iv) Non-recurring charges dnnot apply hothe initial Service Quantities above. For changes 0mthe Service
(including configuration ohonge), non-recurring charges will be applied as set out inVehzon's |LEC
Product Guide.
(v) In all cases, Service provided pursuant to this Exhibit will be provided where and if adequate facilities
exist and the Services are technically and commercially available at the requested location.
(vi) Service is provided consistent with this Agreement and Verizon's |LEC Product Guide; Customer may
purchase other TLS service features outside this Agreement and pursuant to applicable ILEC Product
Guide rates,terms&conditions.
(vii) The above charges do not include Federally mandated end user common line charges,any applicable
local, state, or federal fees,taxes, surcharges, or other applicable ILEC Product Guide charges, which
will bebilled b»Customer at prevailing rates.
1,2 YN|nUmmenm Commitment and Shortfall. Customer shall be required to subscribe to a minimum of six (8)
lines of Service with the TLS Service types shown above at all times during the Service Period (the"Minimurn
Line Obligation"). Verizon will review Customer's accounts periodically to determine if Customer has met the
Minimum Line Obligation. |fCustomer does not meet the Minimum Line Obligation, Customer will be subject
to a"Shortfall Liability"charge equal to the difference in quantity between the Minimum Line Obligation and the
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actual number oflines in oamko multiplied by the Monthly Line Rate identified above for every month during
which the Minimum Line Obligation is not me{ (the "Commitment Amount"). Customer will at all times be
responsible for charges for the actual number of lines in service. For the purposes of this calculation, the
Minimum Lina Obligation will be adjusted for Service (a) which has been disconnected and (b) where
termination charges have been paid.
1.3 Additional Quantities ofService, Service Upgrades.
1.3.1 Subject to the provisions of Section 3 of this Exhibit A, Customer may order additional quantities
and/or locations of the Service pursuant to Verizon's established ordering procedures at the monthly rates
shown above. Such Additional quantities of the Service will be co-terminus with the Service Period of this
Exhibit A. Non-recurring installation charges shall not apply to such Services ordered during the first
twenty-four (24) months of the Service Period. After the first 24 months of the Service Pehod, a non-
recurring per unit/line installation charge of$1,300.00 shall apply to such Services. Requests for service
to additional locations shall be evaluated on a case-by-case basis to determine if adequate facilities exist
and the Service is technically and commercially feasible under the ro<es, tonno and conditions of the
Agreement. To the extent that nom1ce to the requested additional locations is not feasible atthe rates,
terms and conditions of the Agreement or additional facilities are necessary or additional chargas,
including but not limited to Interoffice Mileage and Specially Constructed Facilities, are required, service to
such additional locations shall be addressed via fonnu| amendment tothe Agreement oranew service
exhibit. Such amendment will address various nomioe related points including but not limited to notes.
availability of adequate facilities, any applicable early termination charges and other necessary provisions.
1.3.2 Provided that adequate facilities and sufficient network capacity exists and subject to the provisions
ofSection 3 ba|mw. Customer may request an upgrade of any of its any ofits Services to a higher
bandwidth without afonna| amendment to this Agreement. Non-recurring installation charges shall not
apply hosuch upgrades.
2. Service or Term Period. Once this Agreement is effective as described above. Verizon shall commence
billing for Service as Service W each Customer location is installed. The overall in-service dote for this
Agreement shall be the date, after the effective date defined abovm, on which Vehzun'o provisioning has been
completed and the Service is available at all eight (8) of Customer's |oouUuns as set out in this Exhibit A. The
overall Service Pehud for the Agreement will be sixty (00) months from the overall in-service date (Initial Tonn
Period). The Service Period for each TLS line shall be coterminous. The Parties agree that the Agreement may
be extended for uptuthree (3) additional one (1) year term periods (Optional Renewal Terms) following the
conclusion of the Initial Term Period provided Customer provides Verizon with written notice of its intent to
exercise the Optional Renewal Term at least thirty (30) business days prior to the expiration of the then current
Term Period.
I Additional Chmpgmm — Additional Facilities or Work. Additional charges may be applicable if suitable
facilities any not available hn provide Services at any locations under this Agreement, or ifany additional work or
other services are requested byCustomer orotherwise necessitated in order to provide the Somioo(n) described
herein or pursuant to subsequent orders. Verizon will inform Customer of any ouch applicable charges, and
Verizon will install such facilities, perform such additional work or provide such other een/i000 only upon mutual
written agreement ofthe perUom to such additional charges. If Customer does not agree to pay such additional
charges, then Verizon shall be excused from providing the affected Service or work. All other Service orwork not
so affected shall proceed in accordance with the terms and conditions herein.
4. Termination Charges. Except as otherwise provided in this Agreement, if Customer cancels this Agreement
in whole or in part orterminates any Services prior to the expiration of the Service Pehod, including any Optional
Renewal Terms if/as timely exercised, such that it is no longer satisfying the Minimum Line Obligation, Customer
shall pay to Verizon a termination charge equal to 75% of the applicable monthly rate for the terminated Service
multiplied by the number ofmonths remaining in the unexpired portion of the Sen/ice Pahod, p|uo, if applicable,
1OU96ofany unpaid Special Construction charges. Any such termination liability charge shall bedue and payable
in one lump mum within thirty (30) days of billing. Except as otherwise provided in this Agreement, if Customer
terminates this Agreement subsequent to the execution of this Agreement by the parties but prior to the in-service
da1e. Customer shall pay to Verizon its actual incurred costs for provisioning the Service up to the point of
termination (indudinQ, if applicable all incurred costs associated with Verizon'm performance of Special
Construction). Termination chargee will not apply if an exception contained in Vehzon'a |LEC Product Guide
applies.
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5. Additional Provisions
5.1 Conditions. The parties acknowledge that the rates and other terms of this Agreement are premised on
Customer's commitments, unique network design requirements, and Customer's service mix, usage patterns
and concentration, and other characteristics.
5.2 Service Continuation. If, at the time of expiration of the Service Period, including Optional Renewal
Term(s), if applicable and if/as timely exercised, a new agreement with Verizon for the Services is not effective
as defined above and Customer has not requested, in writing, disconnection of the Services,then the Services
as installed and configured at the time of expiration of the Service Period will continue to be provided under
the rates, 1annm and conditions of this Agreement on a month-to-month basis (the "Extended Service
Period"). During the Extended Service Period, the Customer may add such Gervino components as are
available solely on a month-to-month basis at the agreed-upon rates as set out in this Agreement, but no other
Service additionm, changes or moven may be made under this Agreement during the Extended Service
Period. During the Extended Service Period, this Agreement shall be deemed Lanninotmd without the
assessment of termination liability charges under either of the following circumstance: (i) upon the in-service
date of new agreement with Verizon for the Services, this Agreement shall be deemed superseded and
terminated, or(ii)either party may terminate the Agreement by providing at least 30 days written notice.
6. Locations. The Services shall be provided in Customer under the terms hereof a1the following locations.
Additional locations may be added to this Agreement upon Customer's written request and Verizon's assent.
Address city state Z*11- I
AK SMILEY LIBRARY 125 W VINE ST Redlands CA 92373 10 Mbps
Electric&Water Shop 1270 W PARK AVE Redlands CA 92373 1 GigE
Animal Shelters 504 KANSAS ST Redlands CA 92373 10 Mbps
Joslyn Community Center 21 GRANT ST Redlands CA 92373 10 Mbps
Lugonia Park Community Center 111 W LUGONIA AVE Redlands CA 92373 10 Mbps
1 City Plaza-City Offices 35 CAJON ST Redlands CA 92373 1 GigE
Highland Ave Water Treatment-Office,
Lab&Pump House Maintenance/Shop
-Parkford 955 PARKFORD DR Redlands CA 92373 10 Mbps
Nevada St-Redlands Waste Water
Treatment-Control Building-1950
Nevada 1950 Nevada St. Redlands I CA 1 92373 1 10 Mbps
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