HomeMy WebLinkAboutContracts & Agreements_160-2004_CCv0001.pdf TNF IM1IF;NT COLt pqN}
DOCUMENT SERVICES AGREEMENT
XEROX,L_C
RENEWAL AMENDMENT
THIS AMENDMENT Number 11 (the "Amendment") sets forth terms and conditions upon which City of
Redlands ("Customer" or "you") and Xerox Corporation ("Xerox"), have agreed for Xerox to continue to
Provide Services ("Services") to you under the Agreement Number 3111366 (the "Agreement") between
you and Xerox.
1. TERM. Xerox shall provide Services to you during the 60 month term of this Renewal period; that is
November 1, 2004 through October 31, 2009 ("Renewal Term").
2. SERVICES. Xerox will perform the Services as set forth in the attachment(s) checked below. The
Services set forth therein supercede and replace any such Services as may have been previously set
forth in the Agreement and its amendments and/or attachments.
® Statement of Work Addendum 52523
❑Supplemental Services Detail Addendum
❑ Performance Standards Exhibit F-1 Description of Services Addendum
3. EQUIPMENT DETAIL. The Equipment provided under this Amendment ("Equipment") is as set forth in
the specific Equipment Detail Addendum that is referenced by the form number checked below. The
Equipment set forth therein supersedes and replaces any Equipment as may have been previously set
forth in the Agreement and its amendments and/or attachments.
® Form#52091-1 ❑ Form#52091-2 ❑ Form#52091-3 ❑ Form#52091-4
4. PRICING. The pricing for the Renewal Term is set forth herein and supersedes and replaces any such
pricing previously set forth in the Agreement and its amendments and/or attachments. If applicable,
additional pricing elements may be set forth in a Pricing Detail Addendum attached to this Amendment.
Amendment Period Monthly Impressions
(MM/DD/YY) Minimum Includein Minimum Charge per Impression
Included Char a e/W on B/W E . B/d on Color E Color Above Minimum
11/01/2004 to 10/31/2009 $12,627 237,000 1 B/uv on an E . anv on Color E . Color
to
000 2,800 $0.0064 $0.0089 $0.0890
to
to
to
to
to
®Monthly Equipment Buyout Amount:33.00
❑Supplemental Pricing Addendum Attached ®3rd Party Funds Payment Amount: 10.00
❑Other Addendum Attached:
5. BUYOUT FUNDS. If this Amendment includes a Monthly Equipment Buyout Amount, this amount is
included in the Monthly Minimum Charge (unless the Amendment does not include a Monthly Minimum
Charge, in which case the Monthly Equipment Buyout Amount will be shown as a separate line item on
Your invoice). Xerox has provided these funds ("Buyout Funds ) to you to retire the debt on your
existing equipment lease obligations and, as a result, Xerox shall retain or receive unencumbered title
to such equipment upon such buyout. Should the Agreement be terminated prior to expiration for any
reason, you agree to pay to Xerox (even if termination fees would not otherwise be due), in addition to
any other amounts owed under the Agreement, an amount equal to the remaining principal balance of
the Buyout Funds.
6. SERVICES GUARANTEE
a. SERVICES. Services shall be performed hereunder in a skillful and professional manner. If you
believe that Xerox has failed to perform any Services as set forth herein, you shall notify Xerox in
writing that, with specificity, describes Xerox's alleged failure to perform. As your exclusive
remedy, Xerox, within thirty (30) days of its receipt of said written notice, will then either corre
failure to perform or redo the work at no additional charge to you. ct our
Form 52120 (10/2003)
XEROX CONFIDENTIAL
RBnP.Wal
�w-<:��.�rr��...�r.ter^-�� �_:. "'V.��-'air`s''-F.,w" .s��was-',„.. ...,:,,.uw w� �✓r
THF lk1C"l F'11"r COMPANY"
DOCUMENT SERVICES AGREEMENT XEROX,,
RENEWAL AMENDMENT
b. PERSONNEL. Xerox will provide personnel to perform the Services as set forth herein. While
performing Services, the personnel provided by Xerox will comply with your applicable security and
safety regulations that you notify Xerox of in writing. Requested Services outside your standard
working hours will be at Xerox' overtime rate. While Xerox is performing Services for you
hereunder, and for six (6) months after this Agreement terminates or expires, you agree that you
will not approach, solicit or hire any employee, agent or independent contractor of Xerox, through
employment or otherwise, without Xerox's prior written consent. If you violate the preceding
sentence, you agree to pay as liquidated damages, and not as a penalty, to Xerox an amount
equal to one-half of the then current annual compensation of said employee or agent, or the
amount paid to or on behalf of the person during the prior six (6) months in the case of an
independent contractor.
operate the equipment/software listed in this Agreement ("Equipment" and
c. EQUIPMENT/SOFTWARE. In providing the Services, as set forth herein, Xerox will provide and/or
"Softwares). If, during
the term of this Agreement, Xerox is unable to maintain the Xerox-owned, Xerox-brand Equipment
in good working order, Xerox, at it's option, will, as your exclusive remedy for Xerox's failure to
keep the Equipment in good working order, replace the Equipment with an identical product or, at
Xerox's option, another product of equal or greater capabilities. This replacement product shall be
subject to these same terms and conditions. For the Equipment, Xerox will provide standard
supplies (i.e., toner (excluding highlight color toner), developer, and fuser agent) required to make
impressions up to 8'/2 by 14 ("Supplies"), provided such Supplies are already included in the
pricing, as set forth in this Agreement. If, as set forth in this Agreement, the Supplies include
paper, Xerox may adjust the pricing of the paper portion of this Agreement upon thirty (30) days
notice or either party may terminate the paper portion of this Agreement upon thirty (30) days
notice.
RD
7. 3PARTY FUNDS. If, in conjunction with providing Services hereunder, Xerox has provided funds
("3rd Party Funds") to acquire certain Xerox-brand equipment and/or non-Xerox brand equipment ("3`d
Party Equipment") and/or to license software ("3rd Parry Software"), then the Monthly Minimum Charge
associated with this Amendment includes a 3rd Party Funds Payment Amount ("Payment Amount"),
unless the Amendment does not include a Monthly Minimum Charge, in which case this monthly
Payment Amount will be shown as a separatelineitem on your invoice. If the Agreement is terminated
prior to expiration for any reason, or a unit of 3 Party Equipment/Software is removed or replaced prior
to expiration, you agree to pay to Xerox, in addition to any other amounts due and owing hereunder,
that portion of the balance of 3rd Party Funds that is associated with each affected unit of 3rd Party
Equipment/Software, discounted through the end of the Agreement term at the higher of 6% or the
lowest rate allowed by law. You agree to maintain the manufacturer's maintenance services agreement
for any remaining 3r Party Equipment, as well as any applicable software licenses during the period
that the 3`d Party Software is in use. Express warranties, if any, for such equipment shall be available to
You. However, if such warranties are not available or have expired, cost of replacement shall be your
sole expense.
8. COMPLIANCE WITH LAWS. Xerox will fully comply with all applicable laws and regulations in the
performance of the Services. You agree that all facilities at which the Services are to be performed will
fully comply with all applicable laws and regulations as well as your security and safety regulations
provided to Xerox. Unless and until you purchase the Equipment, you hereby authorize Xerox or its
agents to file all documents necessary to protect Xerox's rights in the Equipment(including any Uniform
Commercial Code protective filings in favor of Xerox). You also represent that you will not request
Services that constitute copyright infringement or otherwise violate any intellectual property rights.
9. PAYMENT, BREACH & REMEDIES AND TAXES. You agree to pay Xerox all payments and all other
sums due hereunder (including, but not limited to, any non-standard delivery or removal expenses
incurred) within thirty(30) days of the invoice date or on the due date listed on the invoice, whichever is
earlier. Restrictive covenants on checks you send to Xerox will not reduce your obligations. If any
payment is not received by Xerox on or before the date it is due, Xerox may charge you, and you agree
to pay, a late charge to cover Xerox's costs of collection equal to $25.00 (not to exceed the maximum
amount permitted by law). You will be in default if Xerox does not receive any payment within fifteen
(15) days after the date it is due or if you breach any other obligation hereunder. If you default, Xerox,
Form 52120 (10/2003) XEROX CONFIDENTIAL
Renewal Amendmnnt
� ""IF I3pCC.AtEAT COIf PAA}'
XERnv
DOCUMENT SERVICES AGREEMENT
U
RENEWAL AMENDMENT
in addition to its other remedies (including the cessation of Services), may require immediate payment,
as liquidated damages for loss of bargain and not as a penalty, of (a) all amounts then due, plus
interest on all amounts due from the due date until paid at the rate of one and one-half percent (1.5%)
per month (not to exceed the maximum amount permitted by law); and (b) any applicable Early
Termination Charges or monthly equipment charges set forth under the Agreement. Xerox's decision
to waive or forgive a particular default shall not prevent Xerox from declaring any other default. In
addition, if you default under this Agreement, you agree to pay all of the costs Xerox incurs to enforce
its rights against you, including reasonable attorneys' fees and actual costs. The Monthly Minimum
Charge is billed in advance (with any additional Charge per Impression above Minimum billed in
arrears). If the Services begin partially and/or early, Xerox will bill you on a pro rata basis, based on a
30-day billing month and the terms and conditions of this Agreement will apply. All applicable taxes
shall be added to your payment amount (unless you provide proof of your tax-exempt status). These
taxes include, but are not limited to, sales and use, rental, excise, gross receipts and occupational or
privilege taxes but do not include taxes based on Xerox' net revenue.
10. LIMITATION OF LIABILITY. Xerox shall not be liable to you for any direct damages in excess of
$10,000 or the amounts paid hereunder, whichever is greater, and neither party shall be liable to the
other for any special, indirect, incidental, consequential or punitive damages arising out of or relating to
this Agreement, whether the claim alleges tortious conduct (including negligence) or any other legal
theory. Any action you take against Xerox must be commenced within two (2) years after the event
that caused it.
11. CREDIT HISTORY. As part of this transaction, you authorize Xerox (or its agents) to obtain credit
reports (including in connection with credit analysis or subsequent review, collection or enforcement of
your obligations hereunder), make such other credit inquiries as Xerox may deem necessary, furnish
payment history information to credit reporting agencies, and release to prospective assignees of this
Agreement, information Xerox has about you and any of the foregoing. Even if Services have been
delivered, Xerox may, within 60 days following its acceptance of this Agreement, revoke the Agreement
if your credit approval is denied.
12. ASSIGNMENT. You may not assign any of your rights or obligations under the Agreement. Xerox may
assign the Agreement and/or any Amendment thereto, in whole or in part, without prior notice to you
and may release information Xerox has about you. Each successive assignee of Xerox shall have all
of the rights but none of the obligations of Xerox pursuant to the Agreement or any Amendment
thereto. You shall continue to look to Xerox for performance of Xerox's obligations hereunder, and you
hereby waive and release any assignees of Xerox from any such claim. To the extent Xerox notifies of
any such assignment, you shall make all payments due hereunder in accordance with the instructions
of such assignee(s). You shall not assert any defense, counterclaim, or setoff that you may have or
claim against Xerox against any assignees of Xerox.
13. ATTACHMENTS. This Amendment references attached addenda, exhibits, and/or Statements of Work.
You acknowledge that the indicated attachments are hereby integrated into this Amendment and have
been provided to you.
14. ENTIRE AGREEMENT. The Agreement and this Amendment, and their respective attachment(s), as
to their subject matter, exclusively and completely state the rights, duties and obligations of the parties
and supersedes all prior and contemporaneous representations, letters, proposals, discussions and
understandings by or between the parties. If the Agreement and its attachment(s) conflict with this
Amendment and its attachment(s) or otherwise deemed non-operative by this Amendment, this
Amendment and its attachment(s) will control. The parties, by their representatives signing below,
agree with the terms of this Amendment and further certify that their respective signatories are duly
authorized to execute this Amendment. Xerox may retain a reproduction (e.g., electronic image,
photocopy, facsimile) of this Agreement which shall be considered an equivalent to the original. All
changes to this Agreement must be made in a writing signed by both parties; accordingly, any terms on
your ordering documents shall be of no force or effect.
Form 52120 (10/2003)
XEROX CGNFIDFNTIAL
TTF D0"AaF_N_c COMPANY
DocUMENT SERVICEs AGREEMENT
RENEWALAMENDMENT"
XEROX CORPORATION CUSTOMER
Susan Peppier
(Pfease Prinbl Name ase t)
Signature Sig re
Magor of the Ci y of RPdlandc
Title Title
qOc
Bate gate
Attest:
eatrice Sanchez, DeputyCityC[
9 Fir"DOCL NIFN,I com1'w7"
DOCUMENT SERVICES AGREEMENT XEROX,,
EQUIPMENT DETAIL ADDENDUM
1. This Equipment Detail Addendum sets out the equipment/software (the "Equipment") included in
Amendment Number 11 to Agreement Number 3111366 (the "Agreement") between City of Redlands
("you") and Xerox.
2. Xerox is providing you the Equipment for the entire term of the Agreement. If you terminate the
Agreement prior to its scheduled expiration, or require that a unit of Equipment be removed or
replaced (e.g., traded-in), or, if Xerox terminates the Agreement due to your breach, early termination
charges will consist of the Xerox-calculated Monthly Equipment Component ("MEC"), which includes
a disengagement charge, for all affected Equipment times the number of months remaining in the
Agreement, as extended by this Amendment (with this MEC available upon request). In addition, you
agree to return the Equipment in the same condition as when delivered, reasonable wear and tear
excepted, or purchase the Equipment at its fair market value, as determined by Xerox, at the
Agreement's scheduled expiration.
3. For the Equipment, Xerox will provide standard supplies ("Supplies") (i.e. toner (excluding highlight
color toner), developer, fuser agent, and staples) required to make impressions up to 81t2 by 14,
provided such Supplies are included within the pricing, as set forth in this addendum. If the Supplies
include paper, as set forth below, Xerox may adjust the pricing of the paper portion of this Agreement
upon thirty (30) days notice or either party may terminate the paper portion of this Agreement upon
thirty(30) days notice.
201b. White Paper Included in Standard Supplies: ❑ Yes El N
Equipment
ModeStandard Supplies
Model/Software Serial Number Status Description Location Included in Pricin
WC35H TBD Xerox Owned-Non OPB Redlands,CA
® Yes ❑ No
WC35H TBD Xerox Owned-Non OPB Redlands,CA
® Yes ❑ No
WC35H TBD Xerox Owned-Non OPB Redlands,CA
® Yes ❑ Na
WC35H TBD Xerox Owned-Non OPB Redlands,CA
® Yes ❑ No
WC35H TBD Xerox Owned-Non OPB Redlands,CA
® Yes ❑ No
WC35H TBD Xerox Owned-Non OPB Redlands,CA
® Yes ❑ No
WC35H TBD Xerox Owned-Non OPB Redlands,CA
® Yes ❑ No
WC35H TBD Xerox Owned-Non OPB Redlands,CA
® Yes ❑ Na
WC35H TBD Xerox Owned-Non OPB Redlands,CA
® Yes ❑ No
WC35H TBD Xerox Owned-Non OPB Redlands,CA
® Yes ❑ Na
WC35H TBD Xerox Owned-Non OPB Redlands,CA
® Yes ❑ No
WC35H TBD Xerox Owned-Non OPB Redlands,CA
® Yes ❑ No
WC35H TBD Xerox Owned-Non OPB Redlands,CA
® Yes ❑ Na
WC35H TBD Xerox Owned-Non OPB Redlands,CA
E Yes ❑ No
WC35H TBD Xerox Owned-Non OPS Redlands,CA
Yes ❑ No
WC35H TBD Xerox Owned-Nan OPB Redlands,CA
Yes ❑ No
WC35H TBD Xerox Owned-Non OPB Redlands,CA
Yes ❑ No
L Supplemental Egoipment S ftware Listing Addendum Attached
Form 52091-1 (10%2003) y", r, r.,„P:, w
DOCUMENT SERVICES AGREEMENT XEROX,,
SUPPLEMENTAL EQUIPMENT/SOFTWARE LISTING ADDENDUM
1. The following Equipment is in addition to that set forth in the document checked below
❑ Agreement Number and its addenda
® Amendment Number 11 to Agreement Number 3111366
Equipment Standard Supplies
Model/Software Serial Number Status Description Location Included in Pricing?
Yes No
WC35H TBD Xerox Owned-Non OPB Redlands,CA
X
WC35H TBD Xerox Owned-Non OPB Redlands,CA
X
WCP55H TBD Xerox Owned-Non OPB Redlands,CA
X
WCP55H TBD Xerox Owned-Non OPB Redlands,CA
X
WCP55H TBD Xerox Owned-Non OPB Redlands,CA
X
WCP55H TBD Xerox Owned-Non OPB Redlands,CA
X
WCP55H TBD Xerox Owned-Non OPB Redlands,CA
X
WCP55H TBD Xerox Owned—Non OPB Redlands,CA
X
WCP55H TBD Xerox Owned—Non OPB Redlands,CA
X
WCP65 TBD Xerox Ow=ned—Nan OPB Redlands,CA
X
WCP90 TBD Xerox Owned—Non OPB Redlands,CA
X
WCP90 TBD Xerox Owned— on
OPB Redlands,CA
X
DC3535 TBD Xerox Owned—Non OPB Redlands,CA
X
DC3535EFI TBD PThird
wned—NonEOPBRedlands,CA
X-Counter Non Serialized Party FinancedRedlands,CA X
DC535SH FWK-007134 wned—Non OPB Redlands,CA
X
Centrewareweh for all
devices (WC35, WCP55, X
WCP6.5,WCP90,DC535SH} Non Serialized Xerox Owned Redlands,Ca
DeluxScanPK, 25 U
Omnipage, Paperport, Non Serialized Xerox Owned Redlands,CA X
line eretriever
Form 52092-1 t10{20031 .. ..
XEROX,
Statement Cdu
Agreement # 3111366
Services Defined As Of: 9/1/04
Service(s) Provided: Administrative & Account Management Services
Service Component Work Process Descriptions Service Configuration Parameters Service
Market
Customer Interface CodecAAS-
The Xerox Account Associate is available on call The Xerox Account Associate is available.for 101
to provide contracted services to the client. troubleshooting by phone Monday through Friday.
Account Associate will be responsible for support
services for up to two days per week throughout
the City. 4
With standard hours of 8:OOAM to S:OOPM
(except standard Xerox and client holidays.)
Equipment Tracking Xerox will maintain an up to date listing of AAS-
equipment and provide to Client on a quarterly 201
Xerox Managed Services maintains an basis
equipment fisting with each devices'model
number,serial number and location for all the
-equipment managed under this contract
Supplies Management Support AAS-
Xerox coordinates the inventory and reorder of Xerox provides supplies management support for 204
client replaceable supplies at client agreed-upon up to 50 devices
locations.
At the following locations: Various sites within
City of Redlands,California
Key Operator Support Xerox provides key-op support for up to 50 SM-501
Xerox replenishes client replaceable supplies devices
and provides light output device maintenance At the following locations: Throughout City of
(key-op)at client agreed-upon locations and Redlands
schedules. (e.g.clean device exterior and clear
jams Per the following schedule/frequency:
Twice Per week, 1.0 hours .
Meter Read Services CE-207
Xerox gathers and submits meter reads monthly to Xerox provides meter reading services for up to
the individual or vendor responsible for entering 50 devices
meter read data into the billing process. Locations where Xerox physically reads meters:
i
Xerox delivers the meter readreport to client City of Redlands,California
specified contacts and client specified vendors. I
i
Requests for services above will be subject to equipment/resource availability. This document is proprietary and.as
such, is to be treated as Xerox Confidential Information, not to be shared with 3"'parties.
'The Service Market Code is for Xerox internal use purposes only.
1
Form #52523 (2/2004) Statement of Work—
Administrative and Account Management
XEROX,
Statement ork Addendu
Agreement # 3111366
Services Defined As Of: 911104
Service Component Work Process Descriptions Service Configuration Parameters Service
Market
Code'
Reporting AAS-
Reporting provides client print volume and usage Client reporting will be provided by the Xerox 601
trends. Reporting may be customized to meet new Services Client Account Manager on a quarterly
client requirements if mutually agreed upon by (e.g. monthly, quarterly)basis. The Client
both parties. Account Manager will develop and document a
reporting communication schedule with the key
customer account contact.
Account Review CE-604
Account reviews will be scheduled and conducted
Xerox holds operations reviews with the client to: with the client by the Client Account Manager on
1. Review reporting results, services a semi-annual basis.
performance against objectives,outstanding
issues,and other agreed-upon agenda items.
I Review opportunities for improvement.
Customer Satisfaction Survey AAS-
700
The client will receive regular customer Xerox Services administers customer satisfaction
satisfaction surveys. Surveys are used to measure surveys via a 3`d Party on an annual basis.
equipment,personnel,and managed services
satisfaction. Local end user surveys are administered on a
annual(e.g. quarterly, monthly)basis if requested
by customer.
Requests for services above will be subject to equipment/resource availability.This document is proprietary and, as
such, is to be treated as Xerox Confidential Information. not to be shared with 3"'parties.
'The Service Market Code is for Xerox internal use purposes only.
2
Form If 52525 (2/2004) Statement of Werk—
Administrative and Account Management
THE I)O([NILN r C SNI PA NI
XEROX. Statement of Work Addendum
Agreement # 3111366
Services Defined As Of: 4/1104
Management Services
The following Management Services are included as part of the Services to be provided pursuant to this
Agreement.
Account Configuration
The Xerox location at the client site is configured with a mix of people, process, equipment, software and
networking to achieve the contracted service levels.
Human Resources
Xerox manages these aspects of human resources—employee sourcing and selection, training, back-up
coverage, and employee development/performance improvement.
Materials Management
Xerox manages the ordering, receipt, handling, and storage of supplies and replacement parts for systems,
as contracted.
Account Marketing
Xerox communicates the capabilities of the managed service to client departments and maintains client
awareness so that services may be rendered where and when needed.
Equipment Service
Xerox manages and performs equipment service as contracted.
Technology Support
Xerox technology specialists are available as contracted, to support ongoing technical needs and
troubleshoot operational issues.
Technology Management
Xerox manages its document services hardware and software technology as contracted, proposing additional
technology acquisitions, as required to meet customer's needs.
Operations Management
Xerox manages the services operation, including people, processes, and technology, to assure operational
service as contracted.
Requests for services above will be subject to equipment/resource mailability.This decurrent is proprietary and, as such.
is to be treated as Xerox Confidential Information. not to be shared with 3"1 parties.
3
Form #52523 (2/2004) Statement of Work—
Administrative and Account Management
....._ w,�,..Y.,�__.�r r,-.—�._:,.._..r_ u».�„y„r:-fes,- �..,,.��..;�� �i=..-..2--�:.��.�.:n•��� .�ary�da.:-.,r..,,,"?,-:.'�,,ax,5::,_:..r.,,:w`y�'a,_""w.^w,v���,�..�,^,.raw.4'...w-=.-.�ti` r`^-a.-„�,Yw ���:� a:-�-.,��--^�` s��:���. n
="IIr,1){)C'1116;11'Com I,t"I
XEROX.,
en Of Wk Addendum
Agreement # 3111666
Services Defined As Of:911104
Standards of Performance
Assumptions:
1. The Service Configuration Parameters ("Parameters") set forth in this Statement of Work ("SOW")
have been agreed to by the parties and have been used by the parties to configure resources that are
estimated to be sufficient to adequately support the scale and scope of the Service and to meet the
Standards of Performance ("SOP") set forth herein for such Service. Xerox shall use reasonable
efforts to meet service requests that exceed any maximums stated in the Parameters; provided,
however, the failure to meet such service requests shall not constitute a breach by Xerox hereunder.
If the scale and scope of any Service consistently exceeds the resources estimated by the parties to
be adequate for such Service, the parties may meet to discuss appropriate actions to address the
situation.
2. This SOW (and its SOP) applies to Administrative and Account Management Services only. Any
other Service provided under this Agreement must be reflected in a separate SOW.
3. These measures are contingent upon the Administrative and Account Management services as set
forth in the Statement of Work.
Reporting:
Xerox will provide regular reporting (on a schedule agreed to with the client) to include print volume and
usage trends for devices covered under this SOW.
Performance Criteria Measurement Descri tion Calculation
Administrative Service 95% The Account Associate will The measurement for
Timeliness achievement of I perform the scheduled Administrative Service
administrative ' administrative service Timeliness is calculated by
service j (equipment visit, meter reads, dividing the total number of
timeliness etc.) as agreed to with the scheduled administrative
client. service visits completed on
time by the total number of
administrative service visits
required during each month.
END OF STATEMENT OF WORK FOR ADMINISTRATIVE&ACCOUNT MANAGEMENT SERVICES
Requests for services above will be subject to equipment/resource availability. This document is proprietary and. as
such, is to be treated as Xerox Confidential Information, not to be shared with 3rd parties.
4
Form #52523 (2/2004) Statement of Work—
Administrative and Account Management
lwL
aI Satisfaction Guarantee
If yo are not totally satisfied with airy X,(,rox eciuipment acgttired by you from.Xerox
(incluclin Sale gents and ar�tic°ipating Dealers and Retailers), Xerox w� at your
request, replace it will_ottt charge with an identical model or, at the option of Xerox.,
with a machine with comparable feaut r es and capabilities. This guarantee will be
ellective for 3 years -follow ttithe Egt,'tipttient deii.very, unless the equipment is
financed by Xerox for more tivati 3 years,, its which event it will be effective during
the entire term of Xerox itiiati, i,tr (except li)r certain home-office and previously-
installed models wbielr receivecoirst ;c lc� rtcyear). This guarantee applies only
to equipment which has beeci coriticictottsly triairita'tied by Xerox or its authorized
representatives under a Xerox express rj(at r atit.' ot� „wog Nilaintenance agreement.
j,
THE DOCUMEN"I” COMPANY
X .,.„'„R O D3
61 OP 1021
MINUTES of a regular meeting of the City Council of the City of Redlands held in the
Council Chambers, Civic Center, 35 Cajon Street, on October 19, 2004,
(immediately following the 1:30 P.M. special meeting) at 4:15 P.M.
PRESENT Susan Peppler, Mayor
Gilberto Gil, Mayor Pro Tem.
Pat Gilbreath, Councilmember
Gary George, Councilmember
Jon.Harrison, Councilmember
ABSENT None
STAFF John. Davidson, City Manager; Daniel J. McHugh, City Attorney; Beatrice
Sanchez, Deputy City Clerk; Michael Reynolds, City Treasurer; Jim
Bueermann, Police Chief; Jim Drabinski, Battalion Chief; Tina Kundig, Finance
Director; Ronald C. Mutter, Public Works Director; Mariie Pettus,
Administrative Services Director; Gary G. Phelps, Municipal Utilities Director;
and Jeffrey L. Shaw, Community Development Director
The meeting was opened with an invocation by Mayor Peppler followed by the
pledge of allegiance.
CONSENT CALENDAR
Minutes - On motion of Councilmember George, seconded by Councilmember
Gil, the minutes of the regular meeting of October 5, 2004, and the special
meeting of October 7, 2004, were approved as submitted.
Bills and Salaries - On motion of Councilmember George, seconded by
Councilmember Gil, payment of bills and salaries was acknowledged.
Funds - Xerox Lease - After being assured one of the new machines will be
installed in the City Clerk's Office, Councilmember Gil moved to approve
Amendment No. 11 to the document services agreement with Xerox
Corporation which provides for the replacement of current machines and
approved an additional appropriation in the amount of$20,304.00 to cover
the additional costs associated with the new lease beginning November 1,
2004. Motion seconded by Councilmember Peppler and carried
unanimously.
PlanningCommission Actions - On motion of Councilmember George,
seconded by Councilmember Gil, the report of the Planning Commission
meeting held on October 12, 2004, was acknowledged as received.
Ordinance No. 2588 - Zone Chantze No. 407 - Ordinance No. 2588, an
ordinance of the City of Redlands amending Title 18 of the Redlands Municipal
Code by revising the City's Land Use Zoning Map by effecting Zone Change
October 19,2004
Page I