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Home My WebLink AboutContracts & Agreements_94-2006_CCv0001.pdf r� TECHNICAL SERVICE SUPPORT AGREEMENT Medtronic3 r e y Respos-p Systems madtro Copy MC Contract Number: End User# 00215706 Bill To# 0021.5706 CITY OF REDLANDS CITY OF REDLANDS 1270 W PARK AVENUE 1270 W PARK AVENUE REDLANDS, CA 92373 REDLANDS, CA 92373 This Technical Service Support Agreement begins on 7/1/2006 and expires on 6/30/2007. The designated Covered Equipment and/or Software is listed on Schedule A. This Technical Service Agreement is subject to the Terms and Conditions on the reverse side of this document and any Schedule B, if attached, If any Data Management Support and Upgrade Service is included on Schedule A then this Technical Service Support Agreement is also subject to Medtronic's Data Management Support and Upgrade Service Terms and Conditions,rev 71991. Price of coverage specified on Schedule A is $11,880.81 per term, payable in Quarterly installments, Special Terms 10%DISCOUNT ON ACCESSORIES 5%DISCOUNT T ON ALL ELECTRODES 17%DISCOUNT ON DATA MANAGEMENT PRODUCTS 17%DISCOUNT ON LP12 UPGRADES Accepted: NI DTRON1C Emergency Response Systems, Inc. Customer: By: a° By: r Title: "'✓`m Pri Jon Harrison Date: Title: Mayor ATTEST: Date: Mqy 21 2006 Purchase Order Number: Lorre Poyzer, it Clerk Territory Rep: WEC Customer Contact: Huber, David ?aitch McKee Phone: 800-142-1142 x2503 Phone: (909) 798-7600 FAX: 800-772-31340 FAX: (909}798-760 Reference Number: C72-1460 Renewal Printed:4/4/2006 Pace I of 6 N MEDTRONIC EMERGENCY RESPONSE SYSTEMS, INC. TECHNICAL SERVICE SUPPORT AGREEMENT SCHEDULE Contract Number: Servicing Rep: Huber,David, WECC72 District: SOUTHWEST Phone: 800442-1142 x2503 FAX: 800-772-3340 Equipment Location: CITY OF REDLANDS,00215706 1.270 W PARK AVENUE REDLANDS, CA 92373 Scope Of Service LP500 I On Site Inspection per Year with I Lithium Battery Ref. Effective Expiration Total Model an Number Serial Number Line Date DateIns 9ps LIFEPAK,A)500 3011790-001344 33089264 11 7/1/2006 6/30/2007 1 LIFEPAK,k 500 3011790-001344 33089265 12 7/1/2006 6/30/2007 1 LIFEPAUR0,500 3011790-001344 33089266 13 711/2006 6/30/2007 LIFEPAK,X,500 30 1 11790-001344 33089267 14 7,11/2006 6/30/2007 LIFEPAKA,500 3011790-001344 33099268 15 7/1/2006 6/30/2007 LIFEPAKA.',500 3011790-001344 33099269 16 711/2006 6/30/2007 LIFEPAKCW 500 3011790-001344 33089270 17 7%1120136 6/30/21007 IJFEPAK*:)500 3011790-001344 33089271 18 711/2006 6/30/2007 LIFEPAK-,'-fu 5003011790-001344 33089272 19 7/1/2006 6/30/2007 LIFFRAK®R 500 3011790-0()1344 33089273 20 711/20066/30L)007 LIFEPAK*500 3011790-001344 33089258 23 7/1/2006 6/30/2007 LIFF-PAK*5003011790-001344 33089259 24 7/1,12006 6/30/2007 LIFEPAK®R 500 3011790-001344 33089260 25 711/2006 6,,,A3)/2007 I,IFEPAK*,500 3011790-001344 33089261 26 7/1/2006 6/30/2007 LIFEPAKV 5003011790-0oI344 33089262 27 7/1/2006 6/30/2007 LIFEPAKk 5003011790-001344 33089263 28 7/1/21006 6/30/2007 Scope Of Service On Site Inspection Only-2 Inspections per Year:M-F/8-5 Ref. Effective Expiration Total Model Part Number Serial Number Line Date LIFEPAK0 10 804200-14 Date Inspections LIFEPAK8 10 003052 1 7/1/2006 6/30/2007 2 804200-28 018379 2 7/1/2006 6/30/2007 2 LIFEPAK0 10 804200-28 032503 3 7/1/2006 0/301'2007 2 Scope Of Service On Site Repair and I On Site Inspection per Year:M-F/8-5 Model Part Number Ref Effective Expiration Total Serial Number Line Date Date I-IFIn ns EP,,kK,,R--12 Vf,P12-02-000055 11188912 6 7/112006 6/30/2001 1 LIFEPAKAj 12 t1-P12-00170508 I2 11990925 7 630/2007 t-]FEPAK* 12 1 VLP42-02-001460 12773776 9 -1/1/2006 6/3C12007 I Reference Number: C72-1460 Renewal Printed,4/4/2006 Page 2 of 6 LIFEPAK'k,12 VI-PI2-02-002985 31658281 21 7/I,'2006 6/30,"2007 LlFEP.AK'9 12 VI,P[2-02-005985 33520129 30 8/15iC006 6/30/2007 Scope Of Service On Site Repair Only: M-F/8-5 Ref, Effective Model Expiration Total Part Number Serial Number Line Date Date Inspections BArFERYSUPPORTSYSITM2 VBS,,,t2-02-0000()9 9246868 29 7/1/2006 6/30/2007 0 BAT'T'ERY SUPPORT'SYSTEM 2 VBSS2-02-000009 32462699 22 711/2006 6/30/2007 0 BATTERY SUPPORT SYSTEM 2 VBSS2-02-000009 11145690 4 711/2006 6130/2007 0 BATTERY SUPPORT SYSTEM 2 VBSS2-02-0000()9 11145691 5 7/l/2006 6/30/2007 0 Scope Of Service Renewal POS On Site Repair- I On Site Inspection per Year ModelPart Number Ref Effective Expiration Total Serial Number [,me Date Date Inspections LlFEPAK*12 LIVI,PI2-02-001553 12779144 10 7/l/2006 6/30/2007 LIFETAKV 12 L7VLP12-02-001456 12720915 8 7/1/2006 6,/30/2007 Denotes an inventory line that has changed since the last contract revision or addendum, Reference Number.- C72-1460 Renewal Printed:4/4/2006 Page 3 of 6 MEDTRONIC EMERGENCY RESPONSE SYSTEMS, INC. TECHNICAL SERVICE SUPPORT AGREEMENT SCHEDULE INSPECTION ONLY SERVICES .If the customer requests that repairs be made as determined necessary by the Medtronic Service Representative after completion of the inspection,such repairs will be made at Medtronic's then current labor rate less 10%. Parts required for such repairs will be made available at 15%less than the then current list price for such parts. -Customer retains the responsibility to perform the battery maintenance and evaluation procedures outlined in the service manual and to replace batteries that do not Pass the conditions outlined under"Discarding/Recycling Batteries," Batteries failing to meet battery performance tests should be removed from service and properly discarded(recycled), .If customer provides evidence that a Medtronic Battery Pak fails to meet the performance tests noted above and/or the Battery,Pak age exceeds 2 years,Meduronic shall replace said Medtronic Battery Pak(like for like)i.e. FASTPAK for FASTPAK,FASTPAK2 for FASTPAK2,LIFEPAK SEA for LIFEPAK SLA,or LIFEPAK NiCd for LIFEPAK NiCd. up to the maximum amount of Medtronic Battery Pak-s as is specified on Schedule A,every two years(including prior Support Plan periods). To assist in proper recycling and removal of low capacity batteries,replaced Battery Paks become the property of Medtronic and must be returned at the time of exchange. Only batteries manufactured by Medtronic are covered under this Service Agreement. Any batteries manufactured by other sources are expressly excluded from coverage under this Service Agreement. Medtronic cannot guarantee the operation,safety and/or performance of our product when operating with a non-Medtronic battery. Repairs and inspections performed under this Agreement meet original equipment manufacturer's product specifications only when operating with a Medtronic battery. Any repairs,as determined by a Medtronic Service Representative,resulting from the use of a non-Medtronic battery',will be billed at our standard list prices for pans and labor, including actual travel charges incurred, Inspections are performed Monday thru Friday Sam to Spm(excluding holidays) Reference Number: C72-1460 Renewal Printed.-414/2006 Page 4 of 6 MEDTRONIC EMERGENCY RESPONSE SYSTEMS, INC. TECHNICAL SERVICE SUPPORT AGREEMENT SCHEDULE B LIFEPAK% 12 I)f-"FlllRll-t-A'f'Ok,,-,%40NI'I'OR AC Power Adapter included when listed on equipment inventory(Schedule A). DC Power Adapter included when listed on equipment inventory(Schedule A). Defibrillator paddle repairs are included(excludes internal., sterilizable and pediatric paddles). Communications and Patient cables are excluded. PCMCIA Modems are excluded. Therapy cables are excluded. Sp02 Sensors are excluded, Case Changes are excluded. Discount of 17%from the field installed list price for any current and/or future available LIFEPAKOI 2 upgrade is included when installed by MeoltronicTechnical Services, Discounts may not be combined with any other special terms,discounts and/or promotions. Medtronic Fastpak*,Fastpak 2.Lifepak SLA and Lifepak NiCd Battery .Customer retains the responsibility to perform the batten,maintenance and evaluation procedures outlined in the operating instruction manual and to replace batteries that do not pass the conditions outlined under"Discarding/ Recycling Batteries." Batteries failing to meet batten,performance tests should be removed from service and property discarded(recycled). .If customer provides evidence that a Medtronic Battery Pak fails to meet the performance tests noted above and/or the Battery Pak age exceeds 2 years,Medtronic shall replace said Medtronic Battery Pak(like for like)i.e.FASTIo-kK for FASTPAK.FASTPAK2 for FASTPAK2.1 LIFEPAK SLA for LIFEPAK SLA,or LIFEPAK NiCd for LIFEPAK NiCd_ upto a maximum of Meoltrome Battery Paks every two years(including prior Support Plan periods)per LIFEPAK,* 12' defibrillator./monitor(listed on Schedule A). To assist in proper recycling and removal of low capacity batteries, replaced Batten,Paks become the property of Medtronic and must be returned at the time of exchange, -Only_ batteries manufactured by Medtronic are covered under this Service Agreement. Any batteries manufactured by other sources are expressly excluded from coverage under this Service Agreement, Medtronic cannot guarantee the operation,safety and/or performance of our product when operating with a non-Medtronic battery. Repairs and inspections performed under this Agreement meet original equipment manufacturer's product specifications only when operating with a Medtronic battery. Any repairs,as determined by a Medtronic Service Representative,resulting from the use of a non-Medtronic battery,will be billed at our standard list prices for parts and labor,including actual travel charges incurred, Lifepakt]2 Software Updates I If combined Repair and Inspection services are designated on the Technical Service Support Agreement inventory for Lifepak 12 units,at the customer's request,a Medtronic Technical Services Representative will install Lifepak 12 software updates at no additional charge provided it is installed at the time of a regularly scheduled inspection. In addition during the term of this agreement,where an assembly such as a printed circuit board must be replaced in order to install the new software,these assemblies may be purchased by the customer at a 50%discount off the current list price of a new assembly. Software updates requested to be installed at a time other than the regularly scheduled inspection will be billed at$205 per unit per software update. The cost of the software update will be billed on a separate invoice. .If Repair-Only services are designated on the Service Order inventory for Lifepak 12 units,at the customer's request a Medtronic Technical Services Representative will install a Lifepak 12 software update at a discounted price of$205 per unit per software update. In addition during the term of this agreement,where an assembly such as a printed circuit board must be replaced in order to install the new software,these assemblies may be purchased by the customer at a 500,E discount off the current list price of a new assembly. The cost of the software update will be billed on a separate invoice. Discounts may not be combined with any other special terms,discounts and/or promotions, Reference Number: C72-1460 Renewal Printed:4/4,,`2006 Page 5 of 6 Z, MEDTRONIC EMERGENCY RESPONSE SYSTEMS, INC. TECHNICAL SERVICE SUPPORT AGREEMENT SCHEDULE LIFE PAKA 500 AEI INSPECTION-ONLY WITH BATFERY OPTION This plan includes periodic inspections as described on Schedule A. if any repairs are requested by customer that are not otherwise covered by warranty then customer shall pay Medtronic at its then current labor rate less I o%. Parts required for such repairs will be at 15%less than the then current list price for the parts, -Customer retains the responsibility to perform the battery maintenance and evaluation procedures outlined in the service manual and to replace batteries that do not pass the conditions outlined under"Discarding/Recycling Batteries." Batteries failing to meet battery performance tests should be removed from service and properly discarded(recycled). -If customer provides evidence that a Medtronic Battery Pak fails to meet the performance tests noted above and/or the Battery Pak age exceeds 2 years in the case of seated lead acid batteries and 3 years in the case of lithium ion batteries.Medtronic shall replace said Medtronic Battery Pak(like for like)i.e.LIFEPAK 500 SLA for LIFEPAK 500 SLA or LIFEPAK 500 lithium ion for LIFEPAK 500 lithium ion,up to a Maximum of 2 LIFEPAK 500 SLA Battery Paks every two years or up to a maximum of I LIFEPAK 500 lithium ion Battery Pak every 3 years{including including prior Support Plan periods)per LIFEPAK9,,500 automatic advisorydefibrillator(listed on Schedule A). To assist in proper recycling and removal of low capacity batteries.replaced Battery Pak-s become the property of Medtronic and must be returned at the time of exchange, -Only batteries manufactured by Medtronic are covered under this Service Agreement. Any batteries manufactured by other sources are expressly excluded from coverage under this Service Agreement. Medtronic cannot guarantee the operation,safety and/or performance of our product when operating with a non-Medtronic battery. Repairs and inspections performed under this Agreement meet original equipment manufacturer's product specifications only when operating with a Medtronic battery. Any repairs,as determined by a Medtronic Service Representative,resulting from the use of a non-Medtronic battery=will be billed at our standard list prices for parts and labor,including actual travel charges incurred. Inspections are performed Monday thru Friday 8arn to Spm(excluding holidays). Reference Number: C72-1460 Renewal Printed:4,14/2006 Page 6 of 6