HomeMy WebLinkAboutContracts & Agreements_210-2024CP
CivicPlus
302 South 4th St. Suite 500
Manhattan, KS 66502
us
Client:
City of Redlands, CA
Statement of Work
Quote #: Q-84197-1
Date: 9/9/2024 5:03 PM
Expires On: 11/8/2024
Bill To:
REDLANDS CITY, CALIFORNIA
SALESPERSON I Phone I EMAIL DELIVERY METHOD PAYMENT METHOD
Brandon Sifrar 1919.338.29761 brandon.sifrar@civicplus.com I Net 30
Discount(s)
CITY
PRODUCT NAME
DESCRIPTION
TOTAL.
1.00
NextRequest Year 1 Annual Fee
Discount
Year 1 Annual Fee Discount
USD-2,697.00
One-time(s)
QTY
PRODUCT NAME
DESCRIPTION
TOTAL
1.00
NextRequest Standard
Implementation
NextRequest Standard Implementation (Virtual Only)
USD 1,500.00
Recurring Service(s)
QTY
PRODUCT NAME
DESCRIPTION
TOTAL
1.00
NextRequest PT Standard Plan
NextRequest Standard Plan for local agencies; Unlimited
USD 10,788.00
Staff Users, Up to 10 Admin-Publisher Users, Up to 2TB
Storage. Core Features: Review & Redaction Features,
Payments, IT & Compliance Features
List -Price 1nttr Term Tote' USID 12 2oo nn
Total Investment - Initial Term USD 9,591.00
Annual Recurring Services (Subject to Uplift) USD 10,788.00
V. PD 06.01,2015-0048
Page 1 of 3
Initial Term
12 Months
Initial Term Invoice Schedule
100% Invoiced upon Signature Date
Renewal Procedure
Automatic 1 year renewal term, unless 60
days notice provided prior to renewal date
Annual Uplift
5% to be applied in year 2
This Statement of Work ("SOW') shall be subject to the terms and conditions of the ClvicPlus Master Services Agreement
and the applicable Solution and Services terms and conditions located at https://www.civicplus,help/hc/en-us/p/legal-
stuff (collectively, the "Binding Terms"), By signing this SOW, Client expressly agrees to the terms and conditions of the
Binding Terms throughout the term of this SOW.
V. PD 06,01.2015-0048
Page 2 of 3
Acceptance
The undersigned has read and agrees to the following Binding Terms, which are incorporated into this SOW, and have
caused this SOW to be executed as of the date signed by the Customer which will be the Effective Date:
For CivicPlus Billing Information, please visit https://www.civicplus.com/verif /
Authorized Client Signature
By (please sign): nn
Printed Name:
Charles M. Duggan Jr.
Title:
City Manager
Date:
Organization Legal Name:
City of Redlands
Billing Contact:
Accounts Payable
Title:
Finance Division -Accounts Payable
Billing Phone Number:
909-335-4791
Billing Email:
accountspayable@cityofredlands.org
Billing Address:
35 Cajon St. Suite 30
Redlands CA 92373
Mailing Address: (If different from above)
CivicPlus
By (please si n):
XX.W" l 1 �jaVl(" �
Printed Name. -
Amy Vikander
Title:
Senior VP of Customer Success
Date:
11 /14/2024
ATTEST:
PO Number: (Info needed on Invoice (PO or Job#) if required)
Je ne Donaldson, City Clerk
V. PD 06.01.2015-0048
Page 3 of 3
C pAddendum to the Agreements by and between CivicPlus, LLC and
Redlands, CA
Master Service Agreement and Statement of Work
Addendum
THIS Master Services Agreement and Statement of Work Addendum ("Addendum") hereby sets forth the (i) additional terms and
conditions applicable to the Master Services Agreement, found at: httt s:tlwww.civicplus.helpthc/en-us/articles/10989047390487-
Master-Services-Agreement, and/or Statement of Work ("Agreements") and/or (1i) amendments to specific provisions of the terms and
conditions which exist in the Agreements (collectively, the "Special Terms"), as described below, as agreed upon by CivicPlus, LLC, and
Redlands, CA. The Special Terms shall be deemed to amend, modify, supplement, replace and/or supersede (as applicable) any
inconsistent provisions of the Agreements, to the extent of the inconsistency.
ALL TERMS AND CONDITIONS OF THE AGREEMENTS NOT EXPRESSLY MODIFIED HEREIN SHALL REMAIN IN FULL FORCE
AND EFFECT.
Capitalized terms used and not defined herein shall have the meanings assigned to them in the Agreements (to which this Addendum is
attached and incorporated).
1. ADDITIONAL_ TERMS
n/a
2. AMENDMENTS
The terms and conditions of the Agreement are hereby amended as follows:
Q 1-:Siii 7.(c
M A § 5
Each SOW will state the amount of days from date of invoice payment is due. Payments
received will be to the oldest outstanding invoice(s). If the Customer's account exceeds 60
days past due, support will be discontinued until the Customer's account is made current. If
the Customer's account exceeds 120 days past due, CivicPlus may suspend in progress
Project Development and Annual Recurring Services will be discontinued, and the Customer
will no longer have access to the Services until the Customer's account is made current.
Customer will be given 45 days' notice prior to discontinuation of Services for non-payment.
5
CivicPlus will indemnify, o harmless and defendat its expense or settle any third -party
claim against Customer alleging that the Services provided under this Agreement infringe
intellectual property rights. CivicPlus will pay infringement claim defense costs, CivicPlus—
neQotiated settlement amounts, and damages finally awarded by a court. CivicPlus has no
obligation for any claim of infringement arising from Customer's use of the Services for
purposes not contemplated by this Agreement. CivicPlus's indemnification obligations under
this Section 15 are conditioned upon the Customer (i) promptly notifying the CivicPlus of any
claim in writing; (ii) cooperating with CivicPlus in the defense of the claim; and (iii) granting
CivicPlus sole control of the defense or settlement of the claim. The indemnification
obligations of CivicPlus herein shall not apply to any claims of intellectual property
infringement related to Customer Content.
Customer hereby authorizes CivicPlus to include ivic lus s name an logo inconspicuously
within the Customer's instance of the Services only with the City's prior written consent.
Customer may publicly refer to itself as a customer of the CivicPlus Services, including on
Customer's website and in sales presentations. In no event will either Party issue a press
release announcing this relationship without the approval of the Party,
publicly other such
approval not to be unreasonably withheld.
MSA § 34
The liabilities Ilmlte y ectlon 32 and 33 apply: a) to liability for negligence; (b) regardless
of the form of action, whether in contract, tort, strict product liability, or otherwise; (c) even if
Customer is advised in advance of the possibility of the damages in question and even if such
damages were foreseeable; and (d) even if Customer's remedies fail of their essential
purposes. If applicable law limits the application of the provisions of this Limitation of Liability
section, CivicPlus' liability will be limited to the maximum extent permissible. This section shall
not limit any liabilities set forth in Section 15 ("Indemnification") for CivicPlus' alleged violations
of intellectual property rights, which shall be limited to ten times the amounts paid by
Customer for the Annual Recurring Services in the year such claim of liability were to occur,
M A § 46
The Parties will use reasonable, good faith efforts to resolve any dispute between them in
good faith prior to initiating legal action. This agreement shall be governed by and construed
in accordance with the laws of the State of California, without regard to its conflicts of laws
Addendum to Master Services Agreement
CAddendum to the Agreements by and between CivicPlus, LLC and
Redlands, CA
provisions. I he Parties agree that all actions or proceedings arising in connection with this
Agreement shall be tried and litigated only in the state courts located in San Bernardino
County, California, and the federal courts located in Riverside County, California.
Due tot e rap i ly changing nature of software as a service and digitalcommunications,
MSA § 48
CivicPlus may unilaterally update this Agreement from time to time. In the event CivicPlus
believes such change is a material alteration of the terms herein, CivicPlus will provide
Customer with written notice describing such change via email or through its website.
Customer's continued use of the Services following such updates constitutes Customer's
acceptance of the same. In the event Customer rejects the update to the terms herein,
Customer must notify CivicPlus of its objection within thirty (30) days receipt of notice of such
update.
Acceptance
IN WITNESS WHEREOF, the Parties have caused this Addendum to be executed by their duly authorized representatives
as of the dates below.
Customer civicPlus
By: /"C
Name: Charles M. Duggan Jr.
Title: City Manager
Date: 9 - 2 0 2 y
ATTEST:
Jea Donaldson, City Clerk
By:
Name: Amy Vikander
Title: Senior VP of Customer Success
Date: 11 /14/24
2
Addendum to Master Services Agreement