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HomeMy WebLinkAbout7421_CCv0001.pdf RESOLUTION . 7121 RESOLUTION OF THE CITY COUNCIL OF THE CITY OF 1 EI LAN S ADOPTING HE 2014-2017LAN STRATEGIC PLAN E IT 1 ES L'v"ELS.by the City Council of the City of Redlands as follows-, Section 1. The 2014-2017 Redlands Strategic Plan attached b rctu as E Mbit "A" i hereby adopted by the City Council. ADOPTED,, SIGNED AN'D APPROVEDthis lit day ofJuly, 2014. Pete Aguilar, Mayor ATTEST: Sam I m:ri 'it l rI 1 L',c lak Resolutions:Res7 0-7499,7421 SttategicPlamdocx 1, Sain Irwin, City Clerk of the City oafRedlands, hereby certify that the foreggoing resolution duly adopted by the t Council at a regular meeting thereof hld on the I" day of July, 2014 b the following rote: ,YES: Coun ilmemb rs, Harrison, Foster, Gardner, Gilbreath; Mayor Aguilar NOES: None ABSENT: None ABSTAIC None Barn Ire in, l Irl 2 d:'s s I ctp atl�,aw °, s 7400-7499\7421 Strawgic:Plamdoc r _ y� z - '. = _ �s-/1✓��,✓..ter .a�/,�1 a ✓� / C rfp k l >. �,N� �� N✓ lF _ OR op NO j \o -� / �, ,<,` r -re's I ✓ _i �- ,. %° r" ./ �,r L , r rw-..-,Y✓.e!'-,.✓ /tom ��r..rd 14 r � :fi�crr Men � Y n ✓fh fc"G�^'� .N�r ur"�-`�'' ^C�l `�v5rr :fir � = ✓r �""���� ✓��vc�c cyl��'.'�_E /`��P� N����vv�ti����✓ s:.l,..I� �'ya�.c-' /'�u�Tg...✓ .�.'2 l�_.,,,�"u. c.�. /�J .r�n..,c,��lt�`��'�: ��...� /✓-f`"r�✓5�r '"" r ,--ter/��� .mac;�_f„�.✓i' �,.,r ✓... `Fry-�'"'��i� fy ��may, � �' ��� ,v�✓�'"i'" >.£"9n -�v1aaF //��l/d '�fl%Fi�✓'� �d i r. rl E' l r� ESP _ _ �^Of ' x 4 ✓..� cf NO F 'c"�'� ,.�' ✓'/'fi'''r S�'"'�r� ^,'r �✓-K. � Y Lam. �...,`s'✓Tri �.�`` t t ; f��p= Sbt}�ttr v AV M it Red1d---- 1m,%1db,-ft 014 7 Strategic Plan 1 1 r' a � r gg ty" h JT Wy J 1 s July 1, 2014 f /.1'cr t 07) f .t 1 : , h�t �� tt C z�1� f✓j T LY�f�I Svt�� � i S�� ,. '(.r. 'q� �`'✓di t IK Of CITY OF REDLANDS 2014-2017 STRATEGIC PLAN PAGE 11 {{ 2 i > y f Ca i 1 r t l a l f t f •a a .� �4 SPECIAL ACKNOWLEDGEMENTS R ,t The City of Redlands 2014-2017 Strategic Plan is the product of a year-long effort beginning in June 2013 with City Council priority planning workshops facilitated by Marilyn Manning and Elaine Schmitz of The Consulting Team, LLC. x ;cF}i „CJs? rs The City would like to thank The Consulting Team, LLC for L their efforts in guiding the Mayor and City Council in the development of the City's vision and five priority focus #d ztir• areas. The City would also like to acknowledge the leadership of the City Council for providing focus and �4n ii`,w rte direction in the development of this Strategic Plan; and the contributions of City Manager N. Enrique Martinez and the . executive team who contributed to the overall development of the Strategic Plan. •"•- ;�� "Redlands Is a balanced, znnov�ttive and healtl��y connrziun ty MeetitIg• t0n701Tory s needs While protectlllg• the iqIlalzty a_iml hei-Cage we value” CITY OF REDLANDS 2014-2017 STRATEGIC PLAN PAGE IV The Consulting Team, LLC Marilyn Manning Elaine Schmitz City of Redlands Executive Team N. Enrique Martinez, City Manager Daniel J. McHugh, City Attorney Janice McConnell, Assistant to the City Manager Danielle Garcia, Chief Innovation Officer Oscar Orci, Development Services Director Tina T. Kundig, Finance Director Jeff Frazier, Fire Chief Amy Martin, Human Resources/Risk Management Director Fred Mousavipour, Municipal Utilities and Engineering Director Mark A. Garcia, Chief of Police Fred Cardenas, Quality of life Director BIU-- -A— D—W§ Strategic Plan Prepared By and Photos Courtesy Of: Janice McConnell CITY 0F REDLANDS 2014-2017 STRATEGIC PLAN PAGE V CITY OF REDLANDS 2014-2017 Strategic Plan Introduction ........................................................................................................................................ Page 1 Priority Focus Area — A FISCAL ACCOUNTABILITY .................................................................... Page 22 Priority Focus Area — B ECONOMIC DEVELOPMENT ............................................................... Page 6 Priority Focus Area — C I INFRASTRUCTURE ................................................................................ Page '.1.6'.1.6 Priority Focus Area — D I LAND RESOURCE MANAGEMENT...................................................... Page 23 Priority Focus Area — E ( SAFETY AND COMMUNITY SERVICES ............................................... Page 3_0 APPENDIX A I HOUSING ELEMENTS PROGRAM CHECK LISTS................................................... Pa� e 39 CITY OF REDLANDS 2014-2017 STRATEGIC PLAN PAGE VI y Rw INTRODUCTION z a3s READING THIS PLAN Utilizing the City Council's five priority focus areas of Fiscal Accountability, Economic Development, Infrastructure, Land ` N' Resource Management, Safety and Community Services, the Strategic Plan highlights activities and accomplishments that City staff will complete in the coming three years. The report guides readers through the City's five Priority Focus Areas (PFAs). At the beginning of each PFA section, the introduction page outlines the :: a > S f strategies and objectives for the specific focus area. Each objective is accompanied by work that the City is conducting to achieve the x objectives and goals of the City's Strategic Plan. e" 3 ;M It is the City of Redlands intent to accomplish each item listed or, f based on current economic and political conditions, modify it to .. meet the changing needs of the community. The Strategic Plan is a living document and will be reviewed annually by the City Council and staff. CITY OF REDLANDS 2014-2017 STRATEGIC PLAN PAGE 1 PRIORITY FOCUS AREA - A Fiscal Accountability STRATEGIES • Enhance fiscal and operational practices to • Develop a systematic approach to recognize, support fiscal stability, transparency and data- develop and retain employees for future driven decisions. leadership roles. • Build sustainable enterprise funds. A l t t I h5'tiV a4eA�5S'i ts. $ fti n I✓A � n CITY OF REDLANDS 20.14-2017 STRATEGIC PLAN PAGE 2 PRIORITY FOCUS AREA - A I Fiscal Accountability FY 2014-2015 Objective A-1: First Quarter: Enhance fiscal and operational • Implement provisions of recently adopted Resolution Nos. 7354(Interfund Loan Policy), 7346 practices to support fiscal (Fund Balance Policy) and 7318(Enterprise Fund Policy). (Kundig) stability,transparency and • Develop monthly General Fund Summary Report for City Council distribution. (Kundig) data-driven decisions. • Establish General Fund Appropriations Report for City Council distribution. (Kundig) Third/Fourth Quarter: Department: Finance • Schedule and hold department meetings to strategize and evaluate potential for savings and revenue generation to develop a fiscal action plan. (Kundig) FY 2015-2016 First Quarter: • Evaluate success of financial policies in terms of balanced budget, loan repayment and established minimum reserves; and report effectiveness. (Kundig) Second Quarter: • Review fiscal action plan with City Manager and Department Directors to develop priority use for identified savings and confirm potential actions required in seeking new revenues. (Kundig) Third/Fourth Quarter • Propose new revenue generation concepts and required actions to City Council for consideration and approval. (Kundig) • Begin actions for new revenue generation concepts approved. (Kundig) FY 2016-2017 First Quarter • Report outcomes of financial policies in terms of balanced budget, loan repayment and established minimum reserves; and provide recommendations for policy revisions as necessary. (Kundig) CITY Of REDLANDS 2014-2017 STRATEGIC PLAN PAGE 3 PRIORITY FOCUS AREA - A 1 Fiscal Accountability FY 2014-2015 Objective A-2: Second Quarter Build sustainable enterprise • Develop an action plan to address the adverse financial position of the Cemetery in accordance funds. with the Enterprise Fund Policy. (Kundig and Cardenas) Third/Fourth Quarter Department: • Implement action plan developed for cemetery. (Kundig and Cardenas) Finance, Quality of Life FY 2015-2016 First Quarter • Continue implementation of action plan developed for cemetery and adjust as required to improve its financial condition. (Kundig and Cardenas) Second Quarter • Conduct internal audit of Solid Waste enterprise fund and prepare a report of those operations for consideration. (Kundig) FY 2016-2017 First Quarter • Measure results of cemetery action plan by performing a follow-up internal audit. (Kundig and Cardenas) Third Quarter • Develop action plan for next priority enterprise fund, the Solid Waste enterprise fund. (Kundig and Cardenas) CITY OF REDLANDS 2014-2017 STRATEGIC ALAN PAGE 4 PRIORITY FOCUS AREA - A I Fiscal Accountability Objective A-3: FY 2014-2015 Develop a systematic approach First Quarter to recognize,develop and • Identify critical skill needs for City staff for next five years. (Martin) retain employees for future Second Quarter leadership roles. • Explore climate survey options for Council consideration by December 2014. (Martin) • Develop and deploy succession program to close critical skill gap. (Martin) Department: • Identify 25 high-potential leaders in organization and provide 70/20/10 learning model to close Human Resources critical skill gap. (Martin) FY 2015-2016 • Continue year two of succession program. (Martin) FY 2016-2017 First Quarter • Measure success of first cohort of succession program. (Martin) o Identify gaps in program and make appropriate program changes. • Re-identify critical City skill gap and update succession program. (Martin) Second Quarter • Select second cohort and begin new program. (Martin) CITY OF REDLANDS 2014-2017 STRATEGIC PLAN PAGE 5 PRIORITY FOCUS AREA - B Economic Development STRATEGIES • Business Attraction: Increase efforts to • Permit Streamlining: Conduct a identify/target/attract new retail, service, comprehensive review and update of the healthcare and technology. entitlement process. • Tourism: Increase tourism by marketing • Inspection & Plan Review: Develop plan Redlands as a destination and expand/ review and inspection protocols designed to enhance Downtown area and related events. expedite the permitting process. • Workforce Development: Collaborate with • Downtown Specific Plan: Complete revised public and private sector partners to initiate Downtown Specific Plan and Environmental workforce development and business Impact Report (EIR). attraction activities. CITY OF REDLANDS 2014-2017 STRATEGIC PLAN PAGE 6 ECONOMIC DEVELOPMENT STRATEGIES continued • Business Retention: Implement business • Develop business friendly Fire Prevention outreach and business recognition activities, Publications by 2017. and increase awareness of available resources and support for business • Complete construction of the Gateway operations/expansion. Improvement Project by June 30, 2016. • Support for ongoing economic development efforts including rehabilitation of the Redlands Mall, Packing House and other activities. ' i Y I • Reduce the dollar loss to businesses resulting ,., s from crime by 10% by educating businesses in Crime Prevention through Environmental �z ' Design. " V g • Reduce Part 1 Crime by 5% to create an attractive business environment for incoming business by 2016. CITY OF REDLANDS 2014-2017 STRATEGIC PLAN PAGE 7 PRIORITY FOCUS AREA - B I Economic Development Objective B-1: FY 20142015 Business Attraction: First Quarter Increase efforts to • Research and identify target sectors, budget and metrics. (Orci) identify/target/attract new Second Quarter retail, service, healthcare and Create marketing strategy to include: advertising,trade show participation and direct mail efforts. technology businesses as (Orci) identified in the Economic Fourth Quarter Development Action Plan • Implement at least one item from each marketing strategy segment and adjust as necessary. (Orci) (Section 1.1;1.2;1.3) FY 2015-2015 Departments: Third Quarter Development Services . Provide interactive GIS data to business/developer community online and on City's website (D. Innovation and Technology Garcia) • In third quarter, participate in a least two industry-related trade show activities (Orci) Fourth Quarter • Measure effectiveness and adjust as needed. (Orci) • Begin development placement of advertising in 5 industry-specific publications or online media. (Orci) • Initiate direct mail campaign. (Orci) FY 2016-2017 First Quarter • Maintain advertising effort. Increase ad impressions by 20% by fourth quarter. (Orci) Third Quarter • Maintain trade show participation/presence. (Orci) Fourth Quarter • Increase direct mail campaigns by 100%. (Orci) CITY OF REDLANDS 2014-2017 STRATEGIC PLAN PAGE 8 PRIORITY FOCUS AREA - B I Economic Development OEM Objective B- 2: FY 2014-2015 Tourism: Increase tourism by First Quarter marketing Redlands as a • Create two-year maintenance program for downtown core, including budget, staffing, physical destination and enhancement maintenance schedule and metrics. (Orci and Cardenas) expand/enhance Downtown • Establish community tourism group protocols, special events, budget, metrics, etc. (Orci) area and related events as • Develop sponsorship program. (Orci) identified in the Economic Second Quarter Development Action Plan • Obtain a minimum of 2 sponsorships. (Orci) (Sections 4.1, 4.2, 4.3). • Create centralized community-wide events calendar. (Orci) Fourth Quarter Departments. • Evaluate maintenance program and modify. (Orci and Cardenas) Development Services Quality of Life FY 2015-2016 First Quarter • Begin to host quarterly tourism group meetings. (Orci) Second Quarter • Implement one new City-Sponsored event. (Orci) Third Quarter • Develop downtown tourism visitor tool. (Orci) • Renew or obtain 2 sponsors. (Orci) Fourth Quarter • Provide new physical enhancements to downtown core. (Orci) • Evaluate Tourism group effectiveness and adjust as needed (Orci) CITY OF REDLANDS 2014-2017 STRATEGIC PLAN PAGE 9 PRIORITY FOCUS AREA - B ( Economic Development Objective B-2 continued: FY 2016-2017 Tourism: Increase tourism by First Quarter marketing Redlands as a • Collaborate with tourism partners for a community special event. (Orci) destination and Second Quarter expand/enhance Downtown • Secure two additional event sponsorships for City events. (e.g. Market Nights) (Orci) area and related events as Fourth Quarter identified in the Economic • Continue year two downtown enhancements and maintenance program. (Ord and Cardenas) Development Action Plan (Sections 4.1,4.2, 4.3). Departments: Development Services,Quality of Life Objective B-3: FY 2014-2015 Workforce Development: First Quarter Collaborate with public and • Identify local and regional agencies and their business attraction and work force development private sector partners to efforts that will address City needs. Identify budgetary and other related commitment efforts, initiate workforce development (Orci) [Janice, Councilmember Harrison had suggested the focus be entirely on regional attraction; I and business attraction don't recall if the balance of the council agreed. I am going to leave it alone] activities as identified in the Second Quarter Economic Development Action • Assess local company workforce needs and identify a minimum of three market segments in need Plan (Sections 3.1, 3.2, 3.3) of assistance. (Orci) • Enter into agreements (if needed)to participate with County and other agencies in regional Departments: business attraction and work force development efforts.(Orci) Development Services Third Quarter Quality of Life • Develop programs with measurable targets that will address City needs. (Orci) • Initiate discussions with resource partners to develop technology incubator and identify three primary programs/needs. CITY OF REDLANDS 2014-2017 STRATEGIC PLAN PAGE 10 PRIORITY FOCUS AREA - B I Economic Development Objective B-3 continued: FY 2015-2016 Workforce Development: First Quarter Collaborate with public and • Assess workforce program efficacy and make the necessary changes; continue year one private sector partners to participation with regional partners as appropriate. (Orci) initiate workforce development Second Quarter and business attraction • Enter into agreements/approvals for the development of incubator programs. (Orci) activities as identified in the Fourth Quarter Economic Development Action • Develop pilot tech incubator program with resource partners. (Orci) Plan (Sections 3.1,3.2, 3.3) FY 2016-2017 Department: First Quarter Development Services . Assess workforce program efficacy and make the necessary changes; continue year two participation with regional partners as appropriate. (Orci) Fourth Quarter Review pilot tech incubator program and adjust as needed. (Circ!) Objective B-4: FY 20142015 Permit Streamlining: First Quarter Conduct a comprehensive • Develop comprehensive Permit Streamlining Program (PSP), including implementation program. review and update of the Approval by the City Council. (Orci, Mousavipour, Cardenas) entitlement process, including Fourth Quarter staffing, regulatory provisions, • Complete 25% of PSP program provisions. (Ord, Mousavipour, Cardenas) physical improvements, FY 2015-2016 technological improvements, Fourth Quarter training and fees by June 30, • Complete 25% of PSP provisions. (Orci, Mousavipour, Cardenas) 2018. FY 2017-2018 Departments: Development Fourth Quarter Services,Municipal Utilities and . Complete the balance of the PSP.(Orsi, Mousavipour, Cardenas) Engineering,Quality of Life CITY OF REDLANDS 2014-2017 STRATEGIC PLAN PAGE 11 PRIORITY FOCUS AREA - B I Economic Development OEM FY 2014-2015 Objective B-S: First Quarter Inspection & Plan Review: • Identify all plan review types. (Orci) Develop plan review and Second Quarter inspection protocols designed • Create a program that will identify systems/protocols for each plan review type and identify the to expedite the permitting necessary budget, training, physical modification, budget and other related improvements to process. effectuate plan reviews. Also create an implementation program. (Orci) Third Quarter Department: a Obtain the necessary budgetary appropriation. (Ord) Development Services Fourth Quarter • Complete 100% of inspections within 24 business hours of request. (Orci) FY 2015 -2016 Fourth Quarter e Comply with 50% of the program implementation. FY 2016-2017 Fourth Quarter • Complete the remaining program implementation. Objective B-6: FY 2015-2016 Downtown Specific Plan — First Quarter: (Orci) Complete revised Downtown • Amend contract with Torti Gallas& Partners. (City Consultant for Specific Plan) Specific Plan and • Update Specific Plan with recent changes. Environmental Impact Report • Recirculate Draft EIR. (EIR) e Conduct 45-day public review period. • Complete final EIR. Department: Second quarter: (Orci) Development Services • Conduct public hearing with Planning Commission. • Conduct public hearing with City Council. CITY OF REDLANDS 2014-2017 STRATEGIC PLAN PAGE 12 PRIORITY FOCUS AREA - B Economic Development Objective B-7: FY 2014-2015 Business Retention: Implement First Quarter business outreach and business • Develop business outreach/visitation program. Identify business and schedule. identify local, recognition activities,and regional,state and federal business assistance resources. (Orci) increase awareness of available Second Quarter resources and support for • Implement business outreach/visitation program. Develop and initiate business recognition business operations/expansion program. (Orci) as identified in the Economic Fourth Quarter Action Plan (Sections 2.1;2.2; • Conduct 4-6 business visitations per quarter. (Orci) 2.3) FY 2015-2016 Department: First Quarter Development Services . Full implementation of business outreach/visitation program. Fully implement business recognition program (establish quarterly schedule). (Ord) FY 2017.2018 • Continue year two full implementation of business outreach/visitation program outreach activities. (Orsi) Continue year two recognition activities (quarterly) and work with Chamber of Commerce to develop annual business recognition event. (Orci) CITY OF REDLANDS 2014-2017 STRATEGIC PLAN PAGE 13 PRIORITY FOCUS AREA - B I Economic Development W oV SEVEN IM- Objective B-B: FY 2014-2015 Special Proiects:_—Continue to First Quarter: (Orci) assist and support ongoing • Assist with property acquisition activities of the Mall; specifically the due diligence, development/ economic development efforts design options. including rehabilitation of the • Obtain Department of Finance approval of the Long Range Property Plan. Redlands Mall, Packing House Third Quarter and other activities as • Complete sale of Packing House Property. (Orci) identified in the Economic Fourth Quarter Development Action Plan • Place the remaining Successor Agency properties for sale. (Section 5). FY 2015-2016 Department: First Quarter Development Services • Develop an ombudsman process/program specially tailored to assist major development projects such as the Redlands Mall, Packing House, Promenade and others. (Orci) Fourth Quarter + Complete the sale of all Successor Agency properties. (Orci) Objective B-9: FY 2014-2015 Reduce the dollar loss to First Quarter businesses resulting from crime • Develop a crime prevention unit to improve crime reduction education. (M. Garcia) by 10% by educating businesses in Crime Prevention through Environmental Design. Department: Police CITY OF REDLANDS 2014-2017 STRATEGIC PLAN PAGE 14 PRIORITY FOCUS AREA - B I Economic Development Objective B-10: FY 2014-2015 Develop business friendly Fire First Quarter Prevention Publications by Meet with sample stakeholders to identify potential local fire prevention code updates. (Frazier) 2017. FY 2015-2016 First Quarter Department: • Draft updated guidelines and proposed code updates. (Frazier) Fire FY 2017-2018 Second Quarter • Publish updated/adopted materials. (Frazier) Objective B-11: FY 2015-2016 Reduce Part 1 Crime by 5% to • Seek authorization to add three police officers in FY 2015-2016 Budget. (M.Garcia) create an attractive business environment for incoming FY 2017-2018 business by 2017. • Partially deploy swing shift, seven days a week. (M. Garcia) Department: Police Objective B-12: FY 2015-2016 Complete construction of the • Solidify funding and complete construction of the Gateway Improvement Project by end of Fiscal Gateway Improvement Project Year. (Mousavipour) by June 30, 2016. Department: Municipal Utilities and Engineering, Quality of Life CITY OF REDLANDS 2014-2017 STRATEGIC PLAN PAGE 15 PRIORITY FOCUS AREA - C Infrastructure STRATEGIES • Implement Information and Communications • Complete a City Building Inventory and Technology Plan Upgrades. Assessment by July 1, 2015. • Public Safety Vehicle Replacement: Adopt • Implement the Citywide Drainage Master industry best practices for replacement of Plan. public safety vehicles and create a funding strategy to replace public safety vehicles • Continue Water Reservoir Rehabilitation according to established best practices and Program. reasonable life spans. • Implement Nonpotable Water Use for • Safety Hall: Identify funding mechanisms for irrigation. construction of Safety Hall. • Continue Water and Wastewater Pipeline • Fire Station 262 Remodel: Identify funding to Replacement Program. complete a fire station remodel. CITY OF REDLANDS 2014-2017 STRATEGIC PLAN PAGE 16 INFRASTRUCTURE STRATEGIES continued • Continue PARIS Program. • Implement Wastewater Alternatives for cost reduction. • Complete Redlands/Alabama and Redlands/Colton Intersection Improvement • Provide facility location assistance to the Project. Redlands Historical Museum AA yva'ta' '� 1 } 1r S Yi r ... CITY 0F REDLANDS 2014-2017 STRATEGIC PLAN PAGE 17 PRIORITY FOCUS AREA - C I Infrastructure Objective C-1: FY 2014-2015 Implement Information and • Develop capital replacement schedule for 100%of the Police Department and City hardware. (D. Communications Technology Garcia) Upgrades 0 Operationalize 50% of potential mobility tools, replace 40% of workstations in Police Department and City. (D. Garcia) Department: Innovation and Technology FY 2015-2016 • implement 100% City network redundancy and 100% disaster recovery and COO plan. (D. Garcia) • Virtualize 75%of servers and storage. (D. Garcia) • Complete 60% of workstation refresh/update. (D. Garcia) FY 2016-2017 • Implement WiFi in 100%of centrally located public City offices. (D. Garcia) • Identify 50% sinking fund for ERP investment. (D. Garcia) • Identify 50% redundant data capture in order to integrate data resources from multiple applications. (D. Garcia) • Complete 80% of workstation refresh/upgrade. (D. Garcia) Objective C-2: Public Safety FY 2014-2015 Vehicle Replacement: Adopt • Replace all public safety vehicles with mileage or desired service life over best practices standards. industry best practices for (M. Garcia and Cardenas) replacement of public safety FY 2015-2016 vehicles and create a funding • Create a practice of budgeting to replace 25% of patrol vehicles each year as needed. (M.Garcia) strategy to replace public • Create a practice of budgeting to replace vehicles each year as delineated in the vehicle safety vehicles according to replacement plan. (Frazier) established best practices and FY 2016-2017 reasonable life spans. • Maintain vehicle replacement budget plan. Departments: Quality of Life, Police,Fire, Finance CITY OF REDLANDS 2014-2017 STRATEGIC PLAN PAGE 18 PRIORITY FOCUS AREA - C I Infrastructure Objective C-3: FY 2015-2016 Identify funding mechanisms • Identify grant/bond funding mechanisms to build Safety Hall. (M. Garcia) for construction of new Safety Hall FY 2016-2017 Departments: • Develop action plan and commence Safety Hall Project. (M.Garcia) Police, Finance,Development Services Objective C-4: FY 2014-2015 Fire Station 262 Remodel First Quarter • Implement fund planning phase. (Frazier) FY 2015-2016 Department: . Secure funding for remodel project. (Frazier) Fire FY 2016-2017 • Complete remodel and unveil to community. (Frazier) Objective C-S: FY 2014-2015 Complete a City Building • Create a working model of a GAP based program for all City buildings; Inventory and Assessment by o Condition Inventory Assessment- Inspect all 43 buildings owned by the City by end of the July 1, 2015 fiscal year 2014-2015 o Needs Assessment- Each building will be assessed on the condition of the following items Departments: listed in order of importance: Quality of Life, 1. HVAC Development Services 2. Roof 3. Lighting 4. Flooring 5. Paint o Each item will be given a ranking from 1 to 5 with 1 being the poorest condition and 5 being new or excellent condition. This will take place as part of the inspection. A master fist for each item will be created to establish building rehabilitation priority within each category. CITY OF REDLANDS 2014-2017 STRATEGIC PLAN PAGE 19 PRIORITY FOCUS AREA - C I Infrastructure SamObjective C-5 continued: o Road Map Complete a City Building Establish a capital improvement program to address five criteria. Inventory and Assessment by Establish a standardized schedule of manufacturers for each category of July 1, 2015 rehabilitation. *Priority of buildings by City Manager Objective C-6: FY 20142015 Citywide Drainage Master Plan • Identify funding sources and locations to construct bioretention areas throughout the City. Once Implementation funding is available construct based on cost benefit ratio. (Mousavipour) Department: FY 2015-2016 Municipal Utilities and Engineering • Complete the construction of the Opal Basin. (Mousavipour) • Identify funding sources to implement the aesthetic features of Opal basin which includes,trails, landscaping and lighting to be implemented in Phase II of Opal Basin development.( Mousavipour) • identify and obtain funding for projects identified in the Drainage Master Plan. (Mousavipour) • Identify funding sources and locations to construct bioretention areas throughout the City. Once funding is available construct based on cost benefit ratio. (Mousavipour) FY 2016-2017 e Complete the construction of 50% of the necessary flood control improvements. (Mousavipour) • Identify funding sources and locations to construct bioretention areas throughout the City. Once funding is available construct based on cost benefit ratio. (Mousavipour) Objective C_7: FY 20142015 Water Reservoir Rehabilitation • Rehabilitate the Ward Way Reservoir. (Mousavipour) Program: Complete the FY 2015-2016 rehabilitation of three 0 Rehabilitate the Sunset Reservoir. (Mousavipour) reservoirs FY 2016-2017 Department_ • Rehabilitate the Crafton Reservoir.(Mousavipour) Municipal Utilities and Engineering CITY OF REDLANDS 2014-2017 STRATEGIC PLAN PAGE 20 PRIORITY FOCUS AREA - C ( infrastructure u d ® o ® A Objective C-8: FY 2014-2015 Implement Nonpotable Water a Construct nonpotable water reservoir to allow the use of recycled water for irrigation. Use for irrigation by June 30, (Mousavipour) 2015 Y Continue to work with state agencies to receive approval to use recycled water for irrigation purposes. (Mousavipour) Department: FY 2015-2016 Municipal Utilities and Engineering . Construct nonpotable booster station and pipelines to fully utilize the use of recycled water. (Mousavipour) Objective C-9: FY 2014-2015 Water and Wastewater • Identify and replace old and leaking pipelines to reduce water loss and service interruptions and Pipeline Replacement Program sewer back-ups. (Mousavipour) FY 2015-2016 Department: • Identify and replace old and leaking pipelines to reduce water loss and service interruptions and Municipal Utilities and Engineering sewer back-ups. (Mousavipour) FY 2016-2017 • Identify and replace old and leaking pipelines to reduce water loss and service interruptions and sewer back-ups. (Mousavipour) Objective C-10: FY 2014-2015 Implement Wastewater Fourth Quarter Alternatives for cost reduction Research cost-effective alternatives for wastewater biosolids disposal and implement. (Mousavipour) Department: Municipal Utilities and Engineering CITY OF REDLANDS 2014-2017 STRATEGIC PLAN PAGE 21 PRIORITY FOCUS AREA - C I Infrastructure ° A 8 Mon=. , Objective C_11: FY 2014-2015 PARIS Program: Continue • Continue to implement the citywide paving improvements(140 lane miles) and obtain I-Bank paving improvements of 220 Financing. (Mousavipour) lane miles by June 30, 2017 FY 2015-2016 • Continue to implement the citywide paving improvements(40 lane miles). (Mousavipour) Department: Municipal Utilities and Engineering FY 2016-2017 • Continue to implement the citywide paving improvements (40 lane miles). (Mousavipour) Objective C-12: FY 2014-2015 Redlands/Alabama and Second Quarter Redlands/Colton Intersection • Complete the construction of Redlands/Alabama intersection, which will eliminate the 22'off set Improvement Project by and the level of service from F to B. (Mousavipour) December 31, 2014 • Complete the construction of Redlands/Colton intersection project which realign the intersection and add signal for better flow of traffic and facilitate the needed infrastructure for upcoming Department: Redlands Rail project. (Mousavipour) Municipal Utilities and Engineering FY 2015-2016 and FY 2016-2017 • Complete the Phase II of Redlands/Alabama and Redlands/Colton intersection improvement project-closely collaborating with SANBAG to facilitate construction of rail crossings infrastructure at Alabama, Redlands and Colton in preparation for upcoming Redlands Rail project. (Mousavipour) Objective C-13: FY 2014-2015 Provide facility location • Develop plan for the establishment of the Redlands Historical Museum (Cardenas) assistance to the Redlands MIdentify potential City owned locations Historical Museum 0Provide assistance with assessment of city owned buildings ■ Coordinate with Redlands Historical Society in establishing site requirements Department: N Assist in researching grant funding opportunities Quality of Life CITY OF REDLANDS 2014-20.17 STRATEGIC PLAN PAGE 22 PRIORITY FOCUS AREA - D Land Resource Management STRATEGIES • Complete Redlands Passenger Rail Project. • Implement Parks Capital Improvement Plan. • Affordable Housing (Measure U): Implement • Conduct Asset Inventory Assessment. the 2014-2021 Housing Element's Program. • Roadmap for Capital Improvement Program. • General Plan Update. • Complete Orange Blossom Trail Ph. 2 and 3. • Modernize the Redlands Municipal Code: Title 15-Building and Construction, 17-Subdivision Ordinance, Title 18-Zoning Ordinance and Title 19-Growth Management. • Implement Open Space Weed Abatement. ,y • Update Citrus Business Plan. CITY OF REDLANDS 2014-2017 STRATEGIC PLAN PAGE 23 PRIORITY FOCUS AREA - D I Land Resource Management Objective D-1: FY 2014-2015 Complete Redlands Passenger First Quarter(0rci) Rail Project • Obtain City Council approval of Memorandum of Understanding with SANBAG. • Send Notice of Preparation of an Environmental Impact Report(EIR) to State Clearinghouse. • Conduct Scoping Meetings. Departments: • Complete Draft EIR. Development Services,Municipal . Conduct 45-day public review period. Utilities and Engineering and Quality of fife • Complete Final EIR. FY 2015-2016 First Quarter • Conduct public hearing with Planning Commission on land use changes to General Plan, EVCSP, Municipal Code, and Transit Village Plans. (Orci) Second Quarter • Conduct public hearing with City Council on land use changes to General Plan, EVCSP, Municipal Code, and Transit Village Plans. (Orci) FY 2016-2017 Fourth Quarter • Construct Park Once Facility to improve downtown parking availability. (Mousavipour) Objective D-2: FY 2014-2015 Affordable housing (Measure Fourth Quarter U): Implement the 2014-2021 • Complete 33%of programs in Checklists 1 and 2, attached. (Orci) Housing Element's Programs FY 2015-2016 Department: Fourth Quarter Development Services • Complete 66%of programs in Checklist 3, attached. (Orci) CITY OF REDLANDS 2014-2017 STRATEGIC PLAN PAGE 24 PRIORITY FOCUS AREA - D I Land Resource Management Hffzffi� 99 1 lam Objective D-3: FY 20142015 General Plan Update First Quarter • Review existing contract and amend or issue new contract. (Orci) Department: • Authorize work. (Orsi) Development services • Conduct a kick-off meeting with staff. (Orci) • Provide necessary data, and establish project schedule. (Orsi) Second Quarter • Establish a Citizen Advisory Committee and create Public Participation Program. (Orci) • Establish Project Website. (Ord) Third Quarter • Conduct land survey/vacant parcel survey. (Orci) • Prepare Opportunities and Challenges report. (Orci) • Request funding to continue preparation of the General Plan. (Orci) Fourth Quarter • Prepare Final Opportunities and Challenges report (Orci) • Present Opportunities and Challenges report to Decision-Makers. (Orci) • Conduct Scoping Meeting. (Ord) FY 2015-2016 First Quarter • Conduct Neighborhood Workshops and develop two land use plans. (Orsi) • Evaluate alternative plans. (Orci) • Prepare final alternative plans report. (Orci) CITY OF REDLANDS 2014-2017 STRATEGIC PLAN PAGE 25 PRIORITY FOCUS AREA - D I Land Resource Management Objective D-3 continued: Second Quarter General Plan Update • Prepare Newsletter, on planning alternatives. (Orci) • Conduct community and decision-maker workshops. (Orci) Department: . Prepare and present preferred alternative. (Orci) Development Services • Prepare general plan outline and format. (Orci) • Establish forecast information. (Orci) Third Quarter • Conduct Traffic Assessment. (Orci) • Prepare General Plan. (Orci) • Obtain funding for completion of the general plan and environmental impact report (EIR). (Orci) Fourth Quarter • Continue with the preparation of the general plan. (Orci) • Prepare Screencheck Draft EIR. (Orci) FY 2016-2017 First Quarter • Continue with the preparation of the general plan. (Orci) • Prepare Screencheck Draft EIR. (Orci) Second Quarter • Prepare newsletter and conduct an open house. (Orci) • Prepare final EIR. (Orci) Third Quarter • Prepare mitigation monitoring and reporting program. (Orci) • Prepare findings of fact and overriding consideration. (Orci) Fourth Quarter • Adopt the General Plan and EIR. (Orci) CITY OF REDLANDS 2014-2017 STRATEGIC PLAN PAGE 26 PRIORITY FOCUS AREA - D I Land Resource Management ' A Mill Objective D-4: FY 20142015 Modernize RMC: Modernize First Quarter Title 15 (Building and • Review code and identify changes to Title 18. (Orci) Construction),Title 17 • Adopt 2013 California Codes. (Orci) (Subdivision Ordinance), Title Fourth Quarter 18 (Zoning Ordinance) and Title • Process and obtain approval on changes to Title 18. (Orci) 19 ( Growth Management) FY 2015-2016 First Quarter Departments: • Review code and identify changes to Title 17. (Orci) Development Services, Fourth Quarter City Attorney . Process and obtain approval on changes to Title 17. (Orci) FY 2016-2017 First Quarter • Review code and identify changes to Title 19. (Orci) Fourth Quarter • Process and obtain approval on changes to Title 19. (Orci) Objective D-5: FY 20142015 Open Space Weed Abatement First Quarter • Meet with open space stakeholders to identify potential updates to weed abatement provisions of the codes and standards. (Frazier) Departments: FY 2015-2016 Fire Department, First Quarter City Attorney . Draft potential updates for stakeholder review. (Frazier) Fourth Quarter • Confirm identification of all designated open space to facilitate appropriate enforcement. (Frazier) FY 2016-2017 First Quarter • Publish updates and conduct public outreach. (Frazier) CITY OF REDLANDS 2014-2017 STRATEGIC PLAN PAGE 27 PRIORITY FOCUS AREA - D I Land Resource Management III: WIN IT Mee Objective D-6: FY 2014-2015 Update Citrus Business Plan to Fourth Quarter expand private/public • Pursue private and public partnership opportunities for the citrus business plan. (Cardenas) partnerships FY 2015-2016 First Quarter Department: • Present findings to the City Council regarding partnership opportunities. (Cardenas) Quality of Life Fourth Quarter • Update Citrus Business Plan. (Cardenas) Objective D-7: FY 2015-2016 Parks Capital Improvement First Quarter Plan • Create a working model of a GAP based program for all City parks and open spaces. (Cardenas) • Initiate a parks capital improvement plan to do the following: Department: o Conduct an internal survey evaluating the condition of existing parks Quality of Life o Conduct an internal survey to measure current usage of each park o Conduct an internal survey of current demand for sports fields o Based on results of each survey identify needs and develop a plan of action to bring parks and open space in line with current and future needs to include strategies for the creation of additional parks,trails,and open space to include funding sources o Pursue the expansion of the partnership with RUSD for joint use of parks and school fields Objective D-8: FY 2014-2015 Conduct Asset Inventory Fourth Quarter Assessment by July 1, 2015 • Conduct inventory assessment and evaluation of the following assets: (Cardenas) o Streets, Parks, Trees, Sidewalks, Storm drains, Cemetery,Airport, Citrus Groves and Fleet Department: • Conduct needs assessment to evaluate each of the assets based on the Green Book,APWA Quality of Life standards and/or other considerations specific to asset. Based on the assessment identify areas of highest need within each asset category. (Cardenas) CITY OF REDLANDS 2014-2017 STRATEGIC PLAN PAGE 28 PRIORITY FOCUS AREA - D Land Resource Management Objective D-9: FY 2014-2015 Develop road map for capital • Develop Capital Improvement Program Road Map* (Cardenas) improvement program byJuly o Initiate the establishment of a capital improvement program to address each asset type (e.g. 1 2015 Streets-PARIS Program) Department: o Identify additional funding sources to rehabilitate each asset type Quality of life o *Priority of parks and open spaces by City Manager Municipal Utilities and Engineering Department Objective D-10: FY 2014-2015 Complete the construction of Fourth Quarter Orange Blossom Trail Phases 2 Complete the design and construction of Orange Blossom Trail Phases 2 and 3. (Mousavipour) and 3 by July 1, 2017. FY 2015-2016 Fourth Quarter • Obtain funding and complete the design of the final segment of the Orange Blossom Trail. Department: (Mousavipour) Municipal Utilities and Engineering FY 2016-2017 and Quality of Life Fourth Quarter • Complete the construction of the final segment of the Orange Blossom Trail. (Mousavipour) CITY OF REDLANDS 2014-2017 STRATEGIC PLAN PAGE 29 PRIORITY FOCUS AREA - E Safety and Community Services STRATEGIES • Implement Healthy Redlands Program • Implement Employee Wellness Program for Enhancements. Public Safety Officers. • Implement Community Risk Reduction • Update Independent Contractor Agreement Initiative. for Recreational Services. • Increase Law Enforcement Regionalization. • Enhance Recreational Programs. • Implement regionalization of training with • Increase Water Conservations Efforts. adjoining Fire/EMS Agencies. • Implement Emergency Preparedness Outreach • Adopt a traffic preemption strategy. Programs: Community Emergency Response Team (CERT), Business Emergency Response Team (BERT) and Disaster Council. CITY OF REDLANDS 2014-2017 STRATEGIC PLAN PAGE 30 SAFETY AND COMMUNITY SERVICES STRATEGIES continued • Implement a training and exercise program for City Staff and Emergency Operations Center responders. • Seek grant funding for the continual growth of the Emergency Management Program. int 1 fk'ys; t Y - CITY OF REDLANDS 2014-2017 STRATEGIC PLAN PAGE 31 PRIORITY FOCUS AREA - E Safety and Community Services INAM Objective E-1: FY 20142015 Implement enhancements to First Quarter the Healthy Redlands Program • Plan expansion of Fire Department Open House to include Healthy Redlands initiatives/focus. by January 2016. (Frazier) Third Quarter Departments: • Develop plan to repurpose fire demonstration garden to incorporate community garden concept. Quality of Life, Fire, (Frazier) Municipal Utilities and Engineering . Conduct research for possible grant opportunities to support the Healthy Redlands Program and apply as appropriate. (Cardenas) Fourth Quarter • Complete the non-motorized transportation plan and identify funding to plan's recommendations. (Mousavipour) • Seek funding and implementation of needed infrastructure to increase the use of non-potable water for community garden and other related activities in close collaboration with Redlands Police and Fire. (Mousavipour) FY 2015-2016 Second Quarter • Conduct further outreach to local businesses that have expressed interest in supporting the Healthy Redlands Program. (Cardenas) Third Quarter • Implement community garden concept. (Frazier) • Include the Healthy Redlands program in the comprehensive recreational services guide. (Cardenas) Fourth Quarter • Design and construct recommendations identified in the non-motorized transportation plan based upon available funding. (Mousavipour) CITY OF REDLANDS 2014-2017 STRATEGIC PLAN PAGE 32 PRIORITY FOCUS AREA - E I Safety and Community Services Objective E-1 continued: FY 2016-2017 Implement enhancements to Second Quarter the Healthy Redlands Program • Evaluate success of community garden concept and re-design as necessary. (Frazier) by January 2016. Fourth Quarter • Design and construct recommendations identified in the non-motorized transportation plan not Departments: completed in previous fiscal year and based upon available funding. (Mousavipour) Quality of life,Fire, Municipal Utilities and Engineering Objective E-2: FY 20142015 Community Risk Reduction Fourth Quarter Initiative: Reduce accidents, • Develop a Community Risk Reduction Plan (CRRP). Increase traffic enforcement in high accident injuries and illness by 10%. areas. (M. Garcia) FY 2015-2016 Department: Second Quarter Police • Implement CRRP plan. (M. Garcia) FY 2016-2017 • Maintain CRRP plan. (M. Garcia) Objective E-3: FY 20142015 Increase regionalization of law Second Quarter enforcement for cost sharing of • Implement a regional SWAT Team. (M. Garcia) significant law enforcement FY 2015-2016 programs. Fourth Quarter Department: • Evaluate combined law enforcement dispatch services. (M. Garcia) Police CITY OF REDLANDS 2014-2017 STRATEGIC PLAN PAGE 33 PRIORITY FOCUS AREA - E I Safety and Community Services Objective E-4: FY 2014-201.5 Implement regionalization with First Quarter adjoining Fire/EMS agencies to • Explore consolidation of training function with adjoining agencies. (Frazier) attain economies of scale. Fourth Quarter • Develop program. (Frazier) Department: FY 2015-2016 Fire First Quarter • Develop funding mechanism for multi-agency training program. (Frazier) Fourth Quarter • Implement program. (Frazier) FY 2016-2017 Fourth Quarter Evaluate success and redesign as necessary. (Frazier) Objective E-5: FY 2014-2015 Adopt a traffic preemption Third Quarter strategy to reduce emergency • Develop traffic preemption plan based on most common routes of response. (Frazier) response times by 10% by FY 2015-2016 2017. First Quarter • Seek grant funding for preemption system. (Frazier) Department: Fourth Quarter Fire a Procure preemption system and install. (Frazier) FY 2016-2017 Fourth Quarter • Conduct analysis of response times to determine net impact (Frazier) CITY OF REDLANDS 2014-2017 STRATEGIC ALAN PAGE 34 PRIORITY FOCUS AREA - E ! Safety and Community Services ° 1 • ° • Objective E-6: FY 2014-2015 Implement Employee Wellness First Quarter Program—Public Safety • Develop incentivized public safety wellness program. (M. Garcia and Frazier) Officers: incentivize wellness and fitness for public safety FY 2015-2016 officers to attempt to reduce • Maintain program. (M. Garcia and Frazier) medical retirements and lost time due to injuries by 15% by FY 2016-2017 2017. • Maintain program. (M. Garcia and Frazier) Departments: Second Quarter Police, Fire and Human Resources . Conduct analysis of impact on workers compensation claims. (Martin) Objective E-7: FY 2014-2015 Update Independent First Quarter Contractor agreements for • Introduce new business model for recreation contracts: (Cardenas) recreational services o Develop a standardized contract for use of recreation facilities by independent contractors Departments: to maximize revenue through facility reservation Quality of Life,City Attorney Objective E-8: FY 2014-2015 Enhance Recreational Program Third Quarter Services by July 1, 2016. • Explore private/public financing opportunities by conducting outreach to local business groups and community groups to support recreational programs. (Cardenas) Department: • Complete an assessment of all recreation programs to measure effectiveness and participant Quality of Life satisfaction by using enrollment and customer survey data. (Cardenas) • Develop plan for neighborhood oriented programs. (Cardenas) o Complete an assessment/plan for targeted neighborhoods o Create programs based on needs in specific areas o Look for grant/funding opportunities CITY OF REDLANDS 2014-2017 STRATEGIC PLAN PAGE 35 PRIORITY FOCUS AREA - E I Safety and Community Services mom Objective E-8 continued: FY 2015-2016 Enhance Recreational Program First Quarter Services by July 1, 2015. • Seek local partnerships with community groups providing youth services to develop regional strategies to enhance youth services. (Cardenas) Third Quarter • Introduce new recreational youth programs. (Cardenas) o Expand physical oriented programs by 10% a Expand tutoring programs by 10% o Expand physical oriented senior programs by 10% o Expand healthy cooking by 10% o Expand mental exercise activities by 10% Fourth Quarter • Establish a comprehensive guide for City Recreation Programs issued on a quarterly basis and funded through advertising space within the guide distributed to all schools, a senior centers, and to other groups. (Cardenas) Objective E-S: FY 2014-2015 Increase water conservation • Increase water conservation efforts, including enhanced advertisement and rebate programs to efforts to reduce water reduce water consumption by 20%. (Mousavipour) consumption by 20%for the FY 2015-2016 next three fiscal years. • Increase water conservation efforts, including enhanced advertisement and rebate programs to reduce water consumption by 20%. (Mousavipour) Department: FY 2016-2017 Municipal Utilities and Engineering . Increase water conservation efforts, including enhanced advertisement and rebate programs to reduce water consumption by 20%. (Mousavipour) CITY OF REDLANDS 2014-2017 STRATEGIC PLAN PAGE 36 PRIORITY FOCUS AREA - E I Safety and Community Services Objective E-10: FY 20142015 Implement Emergency First Quarter Preparedness Outreach • Develop communication resource guide which encompasses all phone numbers for faith-based Programs: Community community, senior community, access and functional needs facilities and business owners. (Glass) Emergency Response Team 0 Develop a plan to meet with these organization and present the importance of being prepared for a (CERT), Business Emergency disaster. (Glass) Response Team (BERT) and Second/Third Quarter Disaster Council • Schedule meetings to meet with faith-based organizations,senior community, access and functional needs and business owners. (Glass) Department: Fourth Quarter Emergency Management . Evaluate effectiveness of the outreach programs. Measurement will include three components; was the outreach useful for the community; were the goals met and was the outreach a successor failure. (Glass) Objective E-11: FY 2014-2015 Implement a training and First Quarter exercise program for City staff • Develop a training matrix to compile and track training of city staff. (Glass) and Emergency Operations Second/Third Quarter Center responders • Develop training program for city staff and schedule training dates for staff to attend. (Glass) • Conduct training. (Glass) Department: Fourth Quarter Emergency Management . Evaluate training program based on the results of the staff that have taken the required training. (Glass) CITY Of REDLANDS 2014-2017 STRATEGIC PLAN PAGE 37 PRIORITY FOCUS AREA - E I Safety and Community Services Objective E-12: FY 20142015 Seek grant funding for the • Research grant opportunities and apply for a minimum of three (3)grants to support Emergency continual growth of the Management Program. (Glass) Emergency Management Program FY 2015-2016 • Research grant opportunities and apply for a minimum of three (3)grants to support Emergency Department: Management Program. (Glass) Emergency Management FY 201.6-2017 • Research grant opportunities and apply for a minimum of three (3)grants to support Emergency Management Program. (Glass) CITY OF REDLANDS 2014-2017 STRATEGIC PLAN PAGE 38 APPENDIX A HOUSING ELEMENTS PROGRAIVI CHECKLISTS Checklist 1- Housing Element Programs Checklist Checklist CITY OF REDLANDS 2014-2017 STRATEGIC PLAN PAGE 39 7.1 Goal: Adequate Sites for Housing PROGRAMS 7.1-1 Make Zoning Ordinance changes for Group Homes, Boardinghouses,and Single Room Occupancy(SRO)Units.The current Zoning Ordinance does not clearly define these housing types. Furthermore,where to allow and what kind of reviews are appropriate for these uses should be reconsidered.While not explicitly listed,SROs are currently permitted in the C-3 zone. Responsible Agencies: Redlands Development Services Department; Redlands City Council. Actions Needed: The City is actively evaluating and modifying the provisions for group homes,boardinghouse,and SROs by clarifying definitions, considering appropriate zoning districts, developing criteria for review of projects and determining appropriate reviews.This process is a priority for the City and will be complete within 6 months of the adoption of this Housing Element. Financing: Staff time. 7.1-2 Implement Zoning Ordinance to include standards for Single Room Occupancy(SRO)housing within the Downtown Specific Plan area.SROs provide a valuable source of affordable,low-cost housing. Responsible Agencies: Redlands Development Services Department; Redlands City Council. Actions Needed: Current and ongoing. Financing: Staff time. 7.1-6 Launch Second Dwelling Unit Public Awareness Campaign. During the last few years, approximately three to five second units are permitted per year and have been built in the city.To encourage greater use of this approach to producing more affordable units,the City will initiate a public awareness campaign to inform the public about the opportunity to build second units in any residential zone on a parcel with an existing single-family unit. CITY OF REDLANDS 2014-2017 STRATEGIC PLAN PAGE 40 Responsible Agencies: Redlands Development Services Department; Redlands City Council. Actions[Needed: Initiate public awareness campaign within six months of the adoption of this Housing Element. Efforts will include developing information packets to market second-unit construction and advertising second-unit development opportunities to homeowners on the community's website and in other locations. Financing: Staff time L OF REDLANDS 2014-2017 STRATEGIC PLAN PAGE 41 Goal: Housing for Extremely Low-, Very Low-, Low- and Moderate-Income Households PROGRAMS 7.2-3 Determine the feasibility of using Mortgage Credit Certificates. Responsible Agencies: Redlands City Council or San Bernardino County;Redlands Development Services Department. Actions Needed: Staff to contact agencies with on-going programs and determine feasibility for a program in Redlands within six months of the adoption of this Housing Element. If feasible, may be used as a companion program to Mortgage Revenue Bonds in place of Mortgage Bonds. Financing: Staff time. Mortgage Credit Certificates(MCCs)were first authorized by the Tax Reform Act of 1984. The act permits state and local governments to exchange some or all of their authority to issue Mortgage Revenue Bonds(MRBs)for the authority to issue Mortgage Credit Certificates. A certificate entities first-time home buyers with incomes less than 1.15 percent of median income to reduce the amount of their federal income tax liability by an amount equal to a portion of the interest paid during the year on their home mortgage. Unlike the standard mortgage interest rate deduction, which is subtracted from the adjusted income before calculating income tax owed, this credit is deducted from the actual money owed. The credits are in addition to the standard deduction. By allowing qualified homebuyers to use more of their income on mortgage payments, the credit increases their effective home-buying power. 7.2-4 Participate in the (HUD) HOME Investment Partnership Program for Multi-Family Housing. The City of Redlands will continue to pursue HOME Investment Partnership funds in cooperation with San Bernardino County, and recommend eligible programs through the five-year Consolidated Plan. Since 2009, the City has received Community Development Block Grant (CDBG) funds and HOME funds directly, rather than through San Bernardino County; this status will revert to cooperation with the County in July 2015. Responsible Agencies: Development Services Department, non-profit organizations. CITY Of REDLANDS 2014-2017 STRATEGIC ALAN PAGE 42 Actions Needed: Ongoing. Staff to coordinate with County of San Bernardino, Housing and Community Development, non- profit organizations. Financing: Staff tirne. The(HUD) HOME Investment Partnership Program for Multi family Housing replaces the State Rental Rehabilitation Program (SRRP), HUD Section 312 Program, Urban Homesteading, and HUD's Rental Rehabilitation for Entitlement Communities. Money from the HOME program can be used for new construction, acquisition, or rehabilitation. The program emphasizes local governments working with non-profit housing development corporations. Local governments must assign 15 percent of their allocation to non-profits for rehabilitation or new construction. Local governments may also give,money to private individuals. The process for receiving grant money is based on a formula that considers the number of rental units constructed in a community before 1950 and its percentage of poor families. 7.2-8 Implement Housing Referral and Placement Program.Support establishment of a program for those needing housing to link with those wanting to share their homes or wishing to take advantage of the City's"second dwelling unit"ordinance. Responsible Agencies: Redlands Development Services Department and a non- profit organization. Actions Needed: Work with a non-profit to coordinate those wishing to supplement their income by sharing their home or creating a second unit with those in need of housing within two years of the adoption of this Housing Element. Financing: Staff time,. 7.2-9 Remove Constraints to Affordable Housing Development in the Downtown. With the adoption of the revised Downtown Specific Plan(by Winter 2014), sites previously zoned C-3 and C-4 in the housing inventory (sites 58-63,Appendix B)will become mixed-use.This means that housing development will no longer require a Conditional Use Permit(CUP). Responsible Agencies: Redlands Development Services Department. CITY OF REDLANDS 2014-2017 STRATEGIC PLAN PAGE 43 Actions Needed: Adoption of the revised Downtown Specific Plan by Winter 2014. Financing: Staff time. 7.2-10 Transit-Oriented Development(TOD). Promote TOD in Redlands by providing a 25 percent housing density/FAR bonus to development projects located within%mile of the proposed Downtown Metrolink transit station.Prepare development standards for transit overlayzone around this Metrolink station; until such time that the standards are codified,allow 25 percent bonus subjectto design review to ensure that development projects are pedestrian-and transit-friendly.This bonus shalt be in addition to any bonus for affordable and senior housing; both the TOD and affordable/senior housing bonuses shall be applied to the maximum density/FAR permitted by the General Plan Land Use Element and the applicable zoning district where a development project is located. The Downtown Metrolink station (between Eureka and Orange streets) is one of five planned Metrolink stations in Redlands.The%-mile radius around this station encompasses 942 of the identified 1,247 sites suitable for very low-and low-income units(76%of all very low-and low-income sites),and 24 percent of total identified housing sites. Responsible Agencies: Development Services Department,City Council. Actions Needed: Allow density bonus upon adoption of the Revised Downtown Specific Plan (Winter 2014) and incorporate detailed provisions in Zoning Ordinance within one year of adoption. Financing: None. 7.2-12 Lot Consolidation. Work with San Bernardino County Housing Authority and others on identifying and developing sites for affordable housing projects. Where needed,encourage lot consolidation through various methods available to promote affordable housing development in downtown,transit areas, or other sites with suitable amenities and services. Responsible Agencies: Development Services Department Action Needed: Using the sites inventory in this Housing Element, Development Services Staff will maintain an inventory of available sites for affordable housing development and identify areas where lot consolidation would increase opportunity and likelihood of affordable housing development. Work with San Bernardino County to identify appropriate tools for lot consolidation as needed. CITY Of REDLANDS 2014-2017 STRATEGIC PLAN PAGE 44 Financing: Staff tirne. 7.2-13 Incentive for Private Land Assembly. Arnend the zoning ordinance to provide a density bonus for assemblage of lots where the total assembled lot acreage is one acre or greater and at least 15 percent of units are made affordable to extremely low,very low, or low income households. The bonus shall be determined so as to provide an additional incentive beyond that provided by the State-required density bonus, while ensuring that other development standards can still be met. Responsible Agencies: Development Services Department Actions Needed: Within one year of adoption of the Housing Element staff will determine the appropriate bonus based on an analysis of qualifying sites and their existing allowable density,and update the Zoning Ordinance accordingly. Financing: Staff Time. L 0F REDLANDS 2014-2017 STRATEGIC PLAN PAGE 45 Goal: Housing for Special Needs Groups PROGRAMS 7.3-8 Assess and Address the Housing Needs of Large Families and Overcrowded Households. While Census data suggests that overcrowding is not a significant issue for the City of Redlands,these conditions may be underreported. Community members and non-profit organizations active in Redlands state that economic conditions have resulted in many cases of multiple families occupying single units, resulting in overcrowded conditions. Given the conflicting information, in order to better assess the current conditions and the need for larger family housing, the City will conduct a study of overcrowding and make policy recommendations for City Council consideration. Recommendations could include amending the City's Residential Development Allocation point system to include a bonus for affordable units that can support large families(units with four or more bedrooms). Responsible Agencies: Redlands Development Services Department Actions Needed: Staff to develop study methodology and initiate program within 18 months of Housing Element adoption. Methods could include conducting surveys and collaborating with organizations such as the Family Service Association of Redlands,who serves this population. Financing: Staff time. Other programs in this Housing Element aimed at helping families move out of shared units and into appropriately sized and priced housing can also mitigate overcrowded conditions. These include 7.2-2, 7.2-3, 7.2-5, 7.2-6, and 7.2-8. CITY OF REDLANDS 2014-2017 STRATEGIC PLAN PAGE 46 Goal: Mitigation of Constraints on Housing Development PROGRAMS 7.4-1 Update the Zoning Ordinance to include standards for congregate housing in Medium Density areas designated an the General Plan Diagram. Responsible Agencies: Redlands Development Services Department; Redlands City Council. Actions Needed: Current and ongoing. Financing: Staff time. 7.4-3 Evaluate Development Fees. Development fees should be evaluated on a biennial basis to ensure they accurately reflect the fair-share costs of mitigating impacts from new development projects.The City Council may assist senior and low-income housing projects by assisting in payment of fees through use of Community Development Block Grant Funds or other available funds. Impact fees are paid either by the non-profit/developer,or a grant or program. Responsible Agencies: Redlands City Council. Actions Needed: While fee evaluation is ongoing, fees will be continue to be evaluated on a biennial basis within one year of the adoption of this Housing Element. Fees are increased to reflect cost of living increases. Financing: Staff time. 7.4-11 Evaluate and Revise Zoning Standards.The City currently evaluates and amends zoning standards to reflect current needs. This should be continued. Responsible Agencies: Development Services Department. Actions Needed: Continue current practice, on-going. Financing: Staff time. 7.4-13 Change Zoning Ordinance to Allow Group Homes of Six or Fewer Residents (Zoning Ordinance Change). State law requires that group homes of six or fewer residents shall be allowed in all residential zones districts.While the City applies State Law,the current Zoning Ordinance states that group homes of this size require a CUP and needs to be amended. CITY OF REDLANDS 2014-2017 STRATEGIC PLAN PAGE 47 Responsible Agencies: Development Services Department; Redlands City Council. Actions Deeded: Modify or delete this zoning code text within 1 year of the adoption of this Housing Element. Financing: Staff time. CITY OF REDLANDS 2014-2017 STRATEGIC PLAN PAGE 48 7.9 Additional Programs 7.9-1 Augment Density Bonus. While cities must at least have density bonus provisions that comply with State law,they are at liberty to provide incentives above and beyond those mandated by the State.The City will consider incentives beyond State law and will also consider offering bonuses to specifically encourage denser development in proximity to planned Metrolink stations in addition to the Downtown station, where the City is already looking to implement a density bonus. Responsible Agencies: Redlands Development Services Department; Redlands City Council. Actions Needed: Actively pursue augmentation of the density bonus within one and a half years of the adoption of this Housing Element. Additional incentives will be analyzed to make sure that they do not undermine the affordability provisions of State density bonus law. Financing: Staff to administer program. 7.9-2 Evaluate Allowing Residential Uses in C-1 Neighborhood Stores and C-2 Neighborhood Convenience Center Districts. Currently,these districts do not allow residential uses,although mixed-use development may be appropriate in some of the C-1 and C-2 zones. Responsible Agencies: Redlands Development Services Department; Redlands City Council Actions Needed: Actively pursue amending the zoning code to add residential uses as a use permitted subject to a Conditional Use Permit in the C-1 and C-2 zones within two years of the adoption of this Housing Element. Financing: Staff time. 7.9-3 Explore Mixed-Use Development Possibilities for Redlands Metrolink Stations. CITY OF REDLANDS 2014-2017 STRATEGIC PLAN PAGE 49 Responsible Agencies: Redlands Development Services Department; Redlands City Council. Actions Needed: Actively pursue amendments to the General Plan and Zoning Ordinance, to permit high density residential uses(including mixed uses)in proximity to the proposed rail stations identified in the Redlands Passenger Rail Study.This should be done as part of the comprehensive update of the General Plan currently underway and within three years of the adoption of this Housing Element. Financing: Staff time. 7.9-4 Evaluate Initiating a Ballot Measure to Allow Carryover of unused Building Permit Allocations From Year to Year. Proposition R and Measure N established a limit of four hundred (400) dwelling units that could be built in any one calendar year.The original number was established based on a historical average of dwelling units per year. Proposition R and Measure N prohibit the carryover of unused dwelling units from year to year.While this will not necessarily prohibit the City from meeting its current housing goals,it may be required to exceed the 400 unit cap at some point in order to meet the goals if the development activity were to remain low for an extended period of time during this Element's tirne period. Responsible Agencies: Redlands City Council Actions Needed: Hold a public hearing to consider initiating an amendment to Measure N. This public hearing will be held in time to get the amendment on the ballot for the November 2016 election. Financing: Staff time and funding City Election CITY OF REDLANDS 2014-2017 STRATEGIC PLAN PAGE 50