HomeMy WebLinkAbout7605 RESOLUTION NO. 7605
A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF REDLANDS ADOPTING
THE CITY'S PERSONNEL RULES AND REGULATIONS AND RESCINDING
RESOLUTION NO. 7532
BE IT RESOLVED, that the City Council of the City of Redlands as follows:
Section 1. The City Council of the City of Redlands does hereby adopt the revised
Personnel Rules and Regulations attached hereto as Exhibit "A."
Section 2. This Resolution shall become effective on April 6, 2016.
Section 3. Resolution No. 7532 is hereby rescinded.
ADOPTED, SIGNED AND APPROVED this 5`i' day of April, 2016.
Pau W. Foster, ayor
ATTEST:
Z�A
Sam Irwin, Vity Clerk
l:\cclerk\Resolutions\Res 7600-7699\7605 Adopt Personnel Rules 4 5 15.docx
I, Sam Irwin, City Clerk, City of Redlands, hereby certify that the foregoing resolution was duly
adopted by the City Council at a regular meeting thereof held on the 5`h day of April, 2016, by the
following vote-,
AYES: Councilinembers Harrison, Gilbreath, Barich, James-, Mayor Foster
NOES: None
ABSENT: None
ABSTAIN: None
Sam Irwin, City—Cler
l:\ccherk\ResoluUcns\Res 7600-7699\7605 Adopt Personnel Rules 4 5 16.docx
CITY OF REDLANDS
PERSONNEL RULES AND REGULATIONS
APRIL, 2016
Adopted by Resolution of the City Council on: April 5, 2016
It is the purpose of these policies to establish a uniform and equitable system of personnel
administration for employees of the City of Redlands. Their provisions do not establish terms and
shall not be construed as contractual provisions. They are not intended to be all-inclusive, interfere
with departmental SOPS, MOU's, or to cover every situation that may arise. If a departmental SOP is
ever in conflict with the Personnel Rules and Regulations, the City Manager will determine which policy
will apply. These policies may be amended at any time and will supersede all previous personnel
policies. Revisions and amendments shall become effective upon approval by the City Council.
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TABLE OF CONTENTS
I. INTRODUCTION........................................................................................................................................9
A. Adoption of Personnel System......................................................................................................9
B. Equal Opportunity Employment....................................................................................................9
C. Applicability of Rules.......................................................................................................................9
D. Definition of Terms..........................................................................................................................10
E. Human Resources/Risk Management Director.........................................................................12
II. CLASSIFICATION PLAN AND SELECTION PROCESS................................................................................13
A. Classification Plan........................................................................................................................13
1. Implementation of the classification plan
2. Period Updates
3. Adoption by the City Council
4. Assignment of classifications to bargaining units
B. New Positions and Vacancies.......................................................................................................13
C. Job Announcements.....................................................................................................................13
D. Applications....................................................................................................................................14
E. Disqualification...............................................................................................................................14
F. Subject and Methods of Examination.........................................................................................14
G. Qualifying Grade and Rating Examinations................................................................................15
H. Eligibility Lists..................................................................................................................................15
I. Removal of Names from Eligibility List........................................................................................15
J. Notification of Results....................................................................................................................15
K. Nepotism and Fraternization........................................................................................................16
1. Fraternization
2. Enforcement
3. Nepotism
4. Effect of Post-Employment Marriage or Creation of Other Relative Status
III. APPOINTMENTS........................................................................................................................................20
A. Offers of Appointment...................................................................................................................20
B. Pre-Employment Medical Examinations......................................................................................20
C. Probationary Appointments..........................................................................................................20
D. Regular Appointments....................................................................................................................21
E. Temporary Appointments..............................................................................................................21
F. Interim Appointments....................................................................................................................22
G. Promotional Appointments...........................................................................................................22
H. Emergency Appointments.............................................................................................................22
I. Limited-Term Appointments.........................................................................................................23
IV. CHANGES TO POSITIONS.......................................................................................................................23
A. Transfers.........................................................................................................................................23
B. Reclassification................................................................................................................................24
C. Demotions........................................................................................................................................24
D. Lay-Offs.............................................................................................................................................25
E. Bumping............................................................................................................................................25
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F. Separations......................................................................................................................................26
G. Reinstatement.................................................................................................................................26
V. COMPENSATION.......................................................................................................................................27
A. Compensation Plan..........................................................................................................................27
B. Salary upon Appointment...............................................................................................................27
C. Salary upon Interim Appointment.................................................................................................27
D. Salary upon Promotion...................................................................................................................28
E. Salary upon Transfer........................................................................................................................28
F. Salary upon Reclassification............................................................................................................28
1. Upward Reclassification
2. Downward Reclassification
G. Salary Upon Demotion...................................................................................................................29
H. Merit Salary Increases....................................................................................................................29
1. Eligibility for Merit Increase
2. Merit Increases for Exceptional Circumstances
I. Bilingual Compensation....................................................................................................................29
J. Overtime Compensation..................................................................................................................30
K. Compensatory Time Off..................................................................................................................30
L. Deductions from Exempt Employee's Pay.....................................................................................30
M. Errors in Compensation.................................................................................................................31
VI. GENERAL EMPLOYMENT MATTERS.......................................................................................................31
A. Hours of Work................................................................................................................................31
B. Timekeeping....................................................................................................................................32
C. Attendance......................................................................................................................................32
D. Employee Performance Evaluation..............................................................................................33
E. Discrimination, Harassment, & Retaliation.................................................................................33
1. Discrimination
2. Harassment
3. Sexual Harassment
4. Retaliation
5. Complaint Procedure
6. Confidentiality
F. Bullying...........................................................................................................................................37
G. Workplace Violence.......................................................................................................................38
1. Examples of Prohibited Behaviors
2. Management Actions
H. Reasonable Accommodation.........................................................................................................40
1. Procedures
I. Fitness for Duty Examinations.......................................................................................................41
J. Employee Dress Standards............................................................................................................42
K. Uniforms...........................................................................................................................................43
1. Wear
2. Responsibility
3. Safety
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4. Allowance
L. Identification Badges/Cards..........................................................................................................44
M. Use of City Vehicles and Automotive Equipment.......................................................................44
1. Licenses
2. Assignment of Vehicles and Equipment
3. Safe Operation of Vehicles and Equipment
4. Use of Seat Belts
5. Use of Cellular Phones and Radios
6. Inspection of Vehicles and Equipment
7. Maintenance of Vehicles and Equipment
8. Accidents involving Vehicles and Equipment
9. Use of Vehicles and Equipment
10. Use of Private Vehicles
11. Personal use of Vehicles and Equipment
12. Regular Take Home Authorization and Assignment
13. Temporary Take Home Authorization and Assignment
14. Miscellaneous
N. Rideshare Policy..............................................................................................................................49
1. Provisions
2. Incentives
3. Required Forms
O. Receipt of Gifts..............................................................................................................................50
1. Donation of Gifts
2. Return of Gifts
3. Exclusions
P. Drug and Alcohol Abuse...............................................................................................................51
1. Definitions
2. Provisions
3. Prohibitions
4. Alcohol and Drug Testing
5. Post Accident Testing
6. Random Testing
7. Testing Procedures
8. Consequences of Failing an Alcohol and/or Drug Screen
Q. Smoking.........................................................................................................................................55
R. Off Duty Conduct..........................................................................................................................56
1. General Considerations
2. Outside Employment
3. Prohibited Off Duty Conduct
VII. INFORMATION TECHNOLOGY...............................................................................................................57
A. Computer and Electronic Communications................................................................................57
1. Scope
2. Usage Rules
3. Prohibited Activities
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4. Monitoring, Auditing, and Access
B. Mobile Device Policy for City Owned Devices.............................................................................62
1. Policy Applications
2. Definitions
3. User Roles and Responsibilities
4. Prohibited Uses
5. Data and System Security
C. Password Policy...........................................................................................................................67
1. Policy Application
2. Systems Covered
3. Principles
4. Authorized End User's Responsibilities
5. Department of Innovation and Technology Staff Responsibilities
6. Application/Systems Standards
VIII. DISCIPLINARY ACTION..........................................................................................................................71
A. Policy on Discipline.........................................................................................................................71
B. Notice of Proposed Discipline.......................................................................................................72
C. Appeal of Disciplinary Action.........................................................................................................72
D. Causes for Discipline.......................................................................................................................72
IX. GRIEVANCE PROCEDURE........................................................................................................................73
A. Definitions........................................................................................................................................73
B. Eligibility to File a Grievance..........................................................................................................73
C. Exclusions from the Grievance Procedure...................................................................................73
D. Grievance Procedure......................................................................................................................74
1. Informal Grievance Procedure
2. Formal Grievance Procedure
E. Representation................................................................................................................................75
F. Settlement of Grievance................................................................................................................75
G. No Retaliation..................................................................................................................................76
X. LEAVES OF ABSENCE.................................................................................................................................76
A. Eligibility for Paid Leaves of Absence...........................................................................................76
B. Vacation...........................................................................................................................................76
1. Rate of Accrual
2. Scheduling Vacation
3. Effects of Holidays on Vacation Leave
4. Effects of sick Leave on Vacation Leave
5. Compensation for City Work During Vacation is Prohibited
6. Vacation Pay Upon Termination
C. Holidays.............................................................................................................................................77
1. Authorized Holidays
2. Holiday Worked Pay
3. Floating Holidays
D. Sick Leave..........................................................................................................................................78
1. Accrual of Sick Leave
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2. Return to Work from Sick Leave
3. Use of sick leave for Family
E. Family and Medical Leave Act.........................................................................................................79
1. Definitions
2. Eligibility
3. Reasons for Leave
4. Amount of Leave
5. Substitution of Paid Accrued Leaves
6. Employee Notice of Leave
7. Medical Certification
8. Reinstatement upon Return from Leave
9. Exhaustion of Leave
F. Pregnancy Disability Leave..............................................................................................................85
1. Eligibility
2. Reasons for Leave
3. Amount of Leave
4. Benefits While on Leave
5. Substitution of Paid Accrued Leaves
6. Employee Notice of Leave
7. Medical Certification
8. Reinstatement Upon Return from Leave
G. Catastrophic Leave..........................................................................................................................87
1. Provisions
H. Jury Duty and Witness Leave..........................................................................................................88
I. Military Leave.....................................................................................................................................88
J. Personal Leave...................................................................................................................................88
1. Authorization
2. Length of Leave and Extension
3. Return from Leave
4. Adjustments to Accrual of Benefits
5. Adjustments to Date of Performance Evaluation
XI. RISK MANAGEMENT...............................................................................................................................89
A. Workers' Compensation................................................................................................................89
1. Reporting Procedure
B. Civilian Employees.........................................................................................................................90
1. Use of Paid Accrued Leaves
2. Benefits
C. Sworn Employees...........................................................................................................................90
D. Long Term Illness and Labor Code Section 4850 Appointments..............................................91
E. Modified Duty.................................................................................................................................91
F. Check In Procedures.......................................................................................................................91
G. Accident Reporting, Recording, and Analysis.............................................................................92
1. Definition
2. Procedures for reporting an accident
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3. Supervisors Responsibilities
4. Accident Reports and Records
5. Accident Investigation
6. Disciplinary Action
XII. CODE OF CONDUCT................................................................................................................................93
A. Responsibilities................................................................................................................................94
B. Standards of Behavior....................................................................................................................95
1. Work Rules
2. Non-Discrimination
3. Political Activities
4. Conflicts of Interest
5. Relationships with Third Parties
6. Gifts, Favors, Entertainments
7. City Funds
8. Expense Reports
9. Use of City Assets and Equipment
10. Records and Communications
11. Dealing with the Public and Organizations
12. Prompt Communications
13. Safety and Health
14. Honesty
15. Discussion, Dissent, Support
16. Reporting Fraud and Other Irregular Activities
17. Penalties
C. Administrative Regulations............................................................................................................98
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I. INTRODUCTION
A. ADOPTION OF PERSONNEL SYSTEM
In order to establish a uniform procedure for dealing with personnel matters, the personnel system
set forth in these Rules and Regulations (hereinafter "Rules") is hereby adopted. These Rules
supersede any prior rules and regulations and may be changed only upon approval of the City
Council.
Where an applicable memorandum of understanding between the City and a recognized
employee organization contains provisions that are inconsistent with those contained in these Rules,
the language contained in the Memorandum of Understanding will govern. In the event of an
emergency, any part or all of these Rules and Regulations may be suspended by order of the City
Manager and such suspension shall remain in effect until the City Manager's order is withdrawn.
B. EQUAL OPPORTUNITY EMPLOYMENT
This Equal Employment Opportunity policy applies to all applicants, officers, volunteers, and
employees without exception. The City will not discriminate against qualified employees or
applicants for employment on the basis of actual or perceived age, color, disability, ethnicity, family
or marital status, gender identity or expression, language, national origin, physical and mental ability,
political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, or any
other basis protected by law, or on the basis of a perception that an individual is associated with a
person who has, or is perceived to have, any of these characteristics. The City will afford equal
employment opportunity to all qualified applicants or employees with respect to compensation and
all terms and conditions of employment, including hiring, training, promotion, transfer, discipline, and
termination.
Employees who believe they have been subjected to any kind of discrimination that conflicts with the
City's policy should report this experience immediately to their supervisor or the Office of Human
Resources. The City will promptly investigate the report under the Complaint Procedure for
Discrimination, Harassment and Retaliation at Rule VI.E. of these Rules. Any employee found to have
exhibited any inappropriate conduct or behavior against others may be subject to disciplinary action.
C. APPLICABILITY OF RULES
The provisions of these Rules shall apply to all offices, positions and employees in the competitive
service of the City, except as otherwise indicated within a specific provision of these Rules.
With the exception of the City's EEO policy at Rule I.B., Complaint Procedure at Rule VI.E., and
Reasonable Accommodation Policy at Rule VI.H., these Rules do not apply to the following offices and
positions outside the competitive service:
• Elected Officers
• Members of appointed boards, commissions and committees;
• Persons engaged under contract to supply expert, professional, or technical services for a
definite period of time;
• Volunteer personnel;
• City Manager;
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• City Attorney;
D. DEFINITION OF TERMS
Words and terms used in these Rules and in any ordinance or resolution dealing with these Rules and
any other personnel policies or procedures are defined in the Rule to which they apply or as follows:
• "Actual hours worked" means all hours in which the employee actually performed work and
does not include any paid or unpaid leave time (excluding jury duty), including but not limited
to vacation and sick leave.
• "Advancement" means a salary increase within the limits of the pay range established for
classifications provided by resolution.
• "Appointing Authority" means: the City Manager or the City Manager's designee.
• "Appointment" means the employment of a person in a position.
• "At-will employee" means an employee that can dismissed without just cause and without
warning.
• "Base salary" means the salary range and step established in the Compensation Plan,
exclusive of any overtime, shift-differential, incentive or other excludable pay an employee
may receive.
• "Classification" means a group of positions sufficiently substantially similar in duties,
authority, responsibilities, and minimum qualifications for employment to permit combining
them under a single title and the application of common standards of selection and
compensation.
• "Classification plan" means the designation by resolution of the City Council of a title for each
classification together with the specifications for each classification as prepared and
maintained by the HR/Risk Management Director.
• "Compensatory time off" means paid time off from work in lieu of overtime pay.
• "Competitive service" means employment in all positions in the City service except those
specifically excluded by the Rules.
• "Day" means calendar day unless otherwise noted.
• "Demotion" means the voluntary or involuntary reduction of an employee from a position in
one classification to a position in a lower classification.
• "Discharge" means the involuntary separation of an employee from the City service.
• "Eligibility list" means a list of names of persons who have successfully completed the
examination process for a position in the competitive service, pursuant to Rule II
(Classification Plan and Selection Process).
• "FLSA" stands for the Fair Labor Standards Act.
• "FLSA-exempt" refers to all employees who meet one or more of the duties test exemptions
from overtime under the FLSA (e.g. executive, administrative, professional) and who is paid on
a salary basis, as defined below.
• "Full-time position" means employment in which the employee normally works at least forty
(40) hours per week. Employees working less than forty (40) hours per week in a job share of a
full-time position will receive pro-rated benefits.
• "Hourly basis" means compensation paid according to the number of hours that employee
actually works.
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• "Hourly position" means employment in which the employee normally works less than 40
hours per week or no more than one thousand (1,000) hours per fiscal year.
• "Interim Appointment" means the appointment of an employee or individual to a
classification in the City service on an interim basis.
• "Lay-off" means the termination of an employee from City service for reasons of economy,
efficiency or other non-disciplinary reason, pursuant to Rule IV.D. (Lay-Offs) of these Rules.
• "Limited-Term Employee" means an employee that is not part of any bargaining unit, has a
limited appointment, and is an at-will employee. All limited term employees must have City
Council approval before being hired. Limited-Term employees may or may not be listed on
the salary resolution. Limited-term employees are not guaranteed benefits, but benefits may
be awarded on a case-by-case basis. Limited term employees should only be hired for short-
term (less than 2 years) project-based work.
• "Merit salary increase" means the performance-based advancement of an employee's salary
to a higher salary level within the established salary range for the employee's classification.
• "Non-exempt" refers to employees who are entitled to FLSA overtime, regardless of whether
paid on a salary or hourly basis. Non-exempt does not include employees performing exempt
duties on a primary basis under a temporary or acting appointment to an exempt-designated
position.
• "Overtime" means all actual hours worked by a non-exempt employee in excess of forty (40)
hours in the employee's designated workweek, except as otherwise designated by an
applicable MOU, or as otherwise designated for employees on a flexible work schedule, or as
designated under the FLSA.
• "Position" means a combination of duties and responsibilities assigned to a single employee
and performed on either a full-time or part-time basis.
• "Probationary appointment" means employment for a working test period that is part of the
selection process, during which a new or promoted employee is required to demonstrate
satisfactory or better performance of the position's duties.
• "Promotional appointment" means the advancement of an employee from a position in one
classification to a position in a higher classification.
• "Reclassification" means the reassignment of a position to another classification due to the
material change of the job duties of a position, pursuant to Rule II.A. (Classification Plan) of
these Rules.
• "Regular appointment" means the employment of a person in an authorized full-time position
following successful completion of a probationary period in a full-time authorized position.
• "Rejection" means the discharge from the competitive service of an employee who has not
successfully completed the initial probationary period.
• "Reinstatement" means the reappointment of an employee to a position in the same or a
comparable classification within twelve (12) months of his/her separation in "good standing"
pursuant to Rule IV.G. (Reinstatement) of these Rules.
• "Resignation" means the voluntary separation of an employee from the City service.
• "Safety sensitive" means a position or duty of a position that the City has designated as
"safety sensitive" for purposes of implementing its Drug and Alcohol policy at Rule VI.H. of
these Rules.
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• "Salary basis" means compensation in a predetermined amount that is not reduced,
regardless of the quality or quantity of work actually performed, except as required by the
City's principles of public accountability for partial-day absences, or as otherwise set forth by
FLSA.
• "Salary evaluation date" means the date on which a probationary or regular employee's
performance is evaluated and the date upon which the employee is eligible, on the basis of
job performance for a prescribed period, for a merit salary increase within the established
salary range.
• "Seniority' means the employee's number of continuous years in competitive service from
the employee's service anniversary date. Seniority in classification means the number of
continuous years of service in the present or higher classification.
• "Separation" means the voluntary or involuntary termination of employment from City
service.
• "Service anniversary date" means the original date of hire as a full-time employee for
purposes of accruing benefits and determining years of service with the City.
• "Supervisor" may include crewleader, coordinator, supervisor, manager, or director.
• "Suspension" means the temporary separation without pay of an employee from the
competitive service for disciplinary purposes.
• "Temporary appointment" means an appointment to a regular position for a period of no
more than six (6) months, unless extended, in writing, by the City Manager.
• "Transfer" means the reassignment of an employee from one position to another position in
the same classification or another classification having the same maximum salary range,
involving the performance of basically similar duties, and requiring substantially the same
minimum qualifications.
• "Workweek" means, for purposes of overtime determination, a consecutive, seven-day period
that begins at 12:00 a.m. on Monday and ends at 11:59 p.m. on Sunday, except as otherwise
designated by an applicable MOU, or as otherwise designated for employees on a flexible
work schedule, or as designated under the FLSA for safety employees. For employees working
a 9/80 work schedule, their designated FLSA work week (168 hours in length) shall begin
exactly four hours after the start time of the employee's eight hour shift on the day of the
week that corresponds with the employee's alternating regular day off.
• "Y-Rated" means the employee's existing salary is frozen until adjustments to the employee's
salary causes it to fall within the new salary range.
E. HUMAN RESOURCE/ RISK MANAGEMENT DIRECTOR
The City Manager shall appoint the HR/Risk Management Director. The City Manager may delegate to
the HR/Risk Management Director any of the powers and duties conferred upon him/her under these
or other City rules, regulations, resolutions or ordinances. The HR/Risk Management Director, or
his/her designee, shall be responsible for administration of these Personnel Rules.
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II. CLASSIFICATION PLAN AND SELECTION PROCESS
A. CLASSIFICATION PLAN
1. Implementation of the Classification Plan
The HR/Risk Management Director, after consultation with heads of effected departments
shall recommend a classification plan for all classifications in the competitive service that
includes but is not limited to the following for each classification:
a. the classification title;
b. a description of typical duties and responsibilities;
c. the functions of the classification;
d. statement of the desirable training, experience and other qualifications of
applicants for the classification;
e. whether the classification or any of its duties are safety-sensitive.
The HR/Risk Management Director shall ensure that all positions within the same classification
are substantially similar with respect to duties, authority, character of work, and schedules of
compensation.
2. Periodic Updates
From time to time, and not less than once every two years, the HR/Risk Management Director
will review the classification plan to ensure that it is accurate and make amendments to
reclassify or add positions or classifications or to make other changes as necessary or
appropriate.
3. Adoption by City Council
The classification plan or any amendment thereto, will become effective only upon adoption
by resolution of the City Council. Upon adoption the classification plan or any amendment will
take immediate effect.
4. Assignment of classifications to bargaining units.
Assignment of classifications to employee units of representation will be at the sole discretion
of the City Manager and in accordance with the Employer-Employee Relations Resolution.
B. NEW POSITIONS AND VACANCIES
New positions and permanent vacancies of regular positions in the competitive service may be filled
by internal recruitments, appointments, interim appointments, promotions, reinstatement, transfer,
demotion, or from an eligibility or promotional list, as deemed appropriate within the discretion of
the HR/Risk Management Director.
C. JOB ANNOUNCEMENTS
Positions to be filled in the competitive service will be publicized electronically on the City Website.
The position may be advertised on additional sites and publications as deemed appropriate by the
Office of Human Resources and the Department Head. When distribution of a job announcement
would detrimentally delay the filling of a position the City, in its sole discretion, may instead opt to fill
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the position temporarily from immediately available sources. In the event a job announcement is
distributed, it will specify the following:
• Title and pay range of the classification for which the examination is announced;
• Nature of the work performed
• Desired skills and experience;
• Dates, time, place and manner of taking applications;
• Closing date for receiving applications;
• Minimum requirements for the position;
• Other pertinent information in the discretion of the City.
D. APPLICATIONS
Applications are accepted electronically through an online applicant tracking system.
E. DISQUALIFICATION
The HR/Risk Management Director may reject any application for a position in the competitive
service for reasons including, but not limited to, the following:
• The applicant did not properly complete the application;
• The application indicates on its face that the applicant does not possess the minimum
qualifications for the position;
• The applicant is unable to perform the essential functions of the position sought, with or
without reasonable accommodations;
• The applicant is currently using illegal drugs;
• The applicant has been convicted of a crime that may have an adverse impact on the
applicant's ability to perform the job for which the applicant is applying;
• The applicant is not legally permitted to work within the United States;
• The applicant has made false statement of any material fact or practiced or attempted to
practice deception or fraud in making application for employment; or
• For any material cause which in the judgment of the Personnel Director would render the
applicant unsuitable for the position, including a prior resignation from City service,
termination from City service, or significant disciplinary action.
The Office of Human Resources will notify candidates of the status of their application.
F. SUBJECT AND METHODS OF EXAMINATION
The Office of Human Resources, in consultation with the Department Head, will determine the
manner, methods, applicant pool, and by whom examinations shall be given. All examinations and
background checks will be job-related and consistent with a business necessity.
Examinations shall be competitive and may consist of written tests, oral tests, performance tests,
evaluations of prior training and performance, experience and education, interviews, style
assessments, file review, or any combination thereof.
All positions require a background check. In the case of employees handling money or other valuables
in the course of their duties, a credit check may be done in accordance with the provisions of
Government Code Section 3308.
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G. QUALIFYING GRADE AND RATING EXAMINATIONS
In all examinations the minimum grade or standing for which eligibility may be earned shall be based
upon all factors in the examination, including educational requirements, experience, and other
qualifying elements as shown in the application of the candidate or other verified information. Failure
in one part of the examination may be grounds for declaring the applicant as failing in the entire
examination, or as disqualified for subsequent parts of an examination.
H. ELIGIBILITY LISTS
Eligibility lists will be established and certified by the HR/Risk Management Director or his/her
designee following all applicable examinations. The eligibility list will consist of names of applicants
with composite scores of at least 70 percent.
The Office of Human Resources will forward the top three (3) candidates to the hiring manager for
consideration. If more than one vacancy exists, up to 3 candidates will be forwarded per vacancy. If
no selection is made, the hiring manager may request to review additional candidates from the
eligibility list. Eligibility lists shall be valid and in effect for a period of one year. An eligibility list may
be extended upon the recommendation of the Department Head and by action of the HR/Risk
Management Director for additional six month periods, but in no event shall a list remain in effect for
more than two years.
HR/Risk Management Director may declare a list invalid and announce a new recruitment and
examination period. In the alternative, the HR/Risk Management Director may make a temporary
appointment until eligible candidates can be certified after appropriate examination.
(.REMOVAL OF NAMES FROM ELIGIBILTY LIST
Names may be removed from an eligibility list for any of the following reasons:
• If an eligible candidate requests orally or in writing that his/her name be removed;
• If an eligible candidate fails to accept an offer of employment within ten (10) calendar days
following the forwarding of such offer;
• If an eligible candidate on a promotional list resigns from the service;
• If an eligible candidate is physically or mentally unable to perform the essential
functions of the job, with or without reasonable accommodation;
• If a person on the eligibility list leaves no forwarding address;
• Other lawful reasons.
J. NOTIFICATION OF RESULTS
Every applicant taking part in the examination process shall be given written notice of the results. Any
claim of error in rating or grading, must be submitted to the Office of Human Resources no later than
ten (10) days after the date of notification, to be considered for correction. Applicants shall be
provided timely access to all information reasonably necessary to determine if an error in rating or
grading has occurred.
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K. NEPOTISM AND FRATERNIZATION POLICY
The purpose of this policy is to establish the nepotism and fraternization policy for the City of
Redlands. This policy is intended to avoid conflicts of interest between work-related and
personal/family obligations; reduce favoritism or even the appearance of favoritism; prevent
personal/family conflicts from affecting the workplace; and decrease the likelihood of sexual
harassment and/or gender discrimination in the workplace.
The following definitions apply to each section of this Policy.
(a) A "romantic and/or sexual relationship" exists when two City employees become personally
involved with each other to the point that there is dating, exchange of personal affection, sexual
or physical intimacy and/or cohabitation.
(b) The term "dating" includes but is not limited to one or more social meetings under
circumstances that may lead to exchange of personal affection, and sexual or physical intimacy.
(c) "Cohabitation" applies to those employees who live together in a romantic relationship without
being married to one another.
(d) A "significant other" means a relationship between an employee of the City and another
individual as defined herein in (a), (b), (c) and/or (d) and elsewhere in the policy.
(e) Department(s) is defined as: Human Resources, MUED, Police, Development Services,
Department of Innovation and Technology, Fire, Library, Quality of Life, Finance, Office of the
City Attorney, Office of the City Clerk, and Office of the City Manager.
(f) Confidential Department(s) is defined as: Human Resources, Finance, City Manager and City
Attorney department.
1. Fraternization
• Romantic Relationships Between Supervisors and Subordinate Employees Are Prohibited.
Public trust, safety and City morale require that employees avoid the appearance of a
conflict between their professional responsibilities and any involvement that they may have
in a romantic or sexual relationship with other City employees. In order to promote efficient
operation of the City and to avoid misunderstandings, complaints of favoritism, other
problems of supervision, security, morale, and possible claims of sexual harassment and/or
gender based discrimination, romantic and/or sexual relations between supervisors and
subordinate employees are prohibited.
• Romantic Relationships Between Employees in the Confidential Departments
Public trust, safety and City morale require that employees avoid relations that may
negatively impact the efficient operation of the City. Some departments have access to
confidential information or are involved in personnel decisions of other departments.
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Therefore, employees of Human Resources, Finance, City Manager and City Attorney
departments are prohibited from having romantic relationships with other employees in the
city- regardless of the other employees' level, grade or department.
• Romantic Relationships Between Co-Employees In The Same Department
Romantic and/or sexual relationships between co-employees in the same Department
(except as indicated above) are allowed except when the City Manager or his/her designee
determines that the circumstances of that employment raises an undue hardship upon the
other employees within the particular work unit and that such continued employment is
detrimental to the supervision, safety, security and/or morale of the particular work unit.
2. Enforcement
The City reserves the right to investigate situations in the workplace to determine whether a
romantic and/or sexual relationship exists and therefore presents a possible violation of this
Policy. If the City determines that a proscribed relationship (as defined by this policy) exists,
remedial and/or disciplinary measures, including but not limited to a transfer, reassignment,
or dismissal, shall be utilized to mitigate issues that arise relevant to the enforcement of this
policy.
The City retains the right to refuse to place employees engaged in relationships prohibited by
this policy in the same department where it has the potential for creating adverse impact on
supervision, safety, security or morale or involves potential conflicts of interest.
In order to implement such policies, and where the above circumstances exist and mandate
that employees shall not work in a prohibited relationship, the City will attempt to transfer
one party to the proscribed relationship to a similar classified position in another City
Department, should such a position exist, be available, and should the employee possess the
skills and qualifications necessary to perform the essential duties of the position. Although
the wishes of the involved parties as to which individual will be transferred will be given
consideration by the City, the controlling factor in determining who is to be transferred shall
be the positive operation and efficiency of the City. If any such transfer results in a reduction
in salary or compensation, applicable and legally required due process procedures shall be
applied.
In lieu of a transfer from one department to another, or in situations where no similar
counterpart classification exists to which an employee in a proscribed relationship can be
transferred, that employee may continue to be employed within the same City department
subject to approval by the Department Director and the City Manager or his/her designee.
However, any such continuing employment is predicated upon both subject employees not
reporting to the same immediate supervisor; not being supervised by each other; not working
the same shift at the same work site; or, otherwise becoming involved in a work environment
having the potential for adverse impact on supervision, safety, security or morale.
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If continuing employment of employees in a relationship prohibited by this Policy cannot be
accommodated consistent with the City's interest in promotion of safety, security, morale and
efficiency, then the City retains sole discretion to separate one of the parties from City
employ. Absent resignation by one affected employee, the less senior, in terms of overall City
service, of the involved employees shall be subject to separation. In the event of separation,
applicable and governing due process procedures shall be applied.
The provisions of this fraternization policy are not applicable to individuals married and
employed by the City on or before the date of adoption of this policy in their current state of
marriage. As such, a change in marital status/cohabitation, etc. of any current employee, will
result in the applicability of this policy. Furthermore, those employees are subject to any and
all employment-related actions by the City, that are permissible pursuant to existing City
policies and procedures to address conduct that is negatively impacting the work
environment.
3. Nepotism
It is an express finding of the City that the situation specified in this section, the employment
of relatives as that term is defined herein, is contrary to appropriate City goals of safety and
efficiency. The purpose of this section is to define those specific circumstances and to
delineate the manner in which such employment issues will be addressed.
For purposes of this policy, "relative" means spouse, child, step-child, parent, step-parent,
grandparent, grandchild, brother, sister, step-brother, step-sister, aunt, uncle, niece, nephew,
parent-in-law, brother-in-law, sister-in-law, legal guardian and/or significant other as defined
herein and in the fraternization policy, and/or any other individual related by blood or
marriage living in the same household as the City employee.
An employee is defined as any person who receives a City payroll check for services, full or
part time, rendered to the City of Redlands.
As of the effective date of this Policy, City employees who are related (as defined herein) shall
not be affected in their current job status except when the City Manager or his/her designee
determines that the circumstances of that employment raises an undue hardship upon the
other employees within the particular work unit and that such continued employment is
detrimental to the supervision, safety, security and/or morale of the particular work unit.
It is found by the City that a business purpose exists and dictates that a prohibition on
employment of relatives within City departments is essential to safety and efficiency when
such employment result in any of the following:
• a supervisor-subordinate relationship;
• the employees having job duties, which authorize performance of shared duties
on the same or related work assignment;
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• Both employees are employed in a confidential department;
• both employees being under the jurisdiction of the same immediate supervisor;
or
• an adverse impact on supervision, safety, security and/or morale.
4. Effect of Post-Employment Marriage or Creation of Other "Relative" Status of City
Employees
In determining rules and regulations governing the employment of City employees who
become related, as defined herein, after commencement of City employ, the City is guided by
the principles enunciated in the California Fair Employment and Housing Act (FEHA) which
prohibits discrimination on the grounds of marital status. However, FEHA and its Regulations
defining the same do authorize restrictions being placed upon married City employees (or
upon people deemed related as a result of marriage [i.e., in-laws]) where for business reasons
of supervision, safety, security or morale, the employer may refuse to place one spouse or
other relative under the direct supervision of another spouse or other relative and refuse to
place both spouses or other relatives in the same department, division or facility if the work
involves potential conflicts of interest or other hazards greater for married couples or other
relatives than for other persons. (Cal. Code Reg., tit. 2, section 7292.5; Government Code
section 12940(a)(3)).
Recognizing the principles stated above, the City determines that "marital status" is defined as
an individual's state of marriage, non-marriage, divorce or dissolution, separation,
widowhood, annulment, or other marital state for purpose of this policy. Further, a "spouse"
is defined as a partner in marriage.
The City retains the right to refuse to place one spouse or other relative under the direct
supervision of the other spouse where there is a potential for creating adverse impact on
supervision, safety, security or morale.
The City retains the right to refuse to place spouses or other relatives in the same department
where doing so has the potential for creating adverse impact on supervision, safety, security
or morale or involves potential conflicts of interest. In order to implement these policies, and
where the above circumstances exist and mandate that two spouses or other relatives shall not
work in a prohibited relationship, the City will attempt to do any of the following: Attempt to
redefine the job responsibilities of the related employees within the Department to minimize
the conflict, if the redefinition of job status is not feasible, will attempt to transfer one spouse or
other relative to a similar classified position in another City department. Although the wishes of
the involved parties as to which spouse or other relative is to be transferred will be given
consideration by the City, the controlling factor in determining who is to be transferred shall be
the positive and efficient operation of the City. If any such transfer results in a reduction in
salary or compensation, the transfer shall not be considered disciplinary in nature and shall not
be the subject of any form of administrative appeal.
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In lieu of a transfer from one department to another, or in situations where no similar
counterpart classification exists to which a spouse or other relative can be transferred, the
City may request the voluntary resignation of one of the employees and if one of the
employees does not voluntarily resign, the employee with the least employment
experience/service with the City may be discharged by the City Manager. Married or other
related employees may continue to be employed within the same City department subject to
approval by the Department Director and the City Manager or his/her designee. However,
any such continuing employment is predicated upon both spouses or other similarly situated
relative as defined in this Policy not reporting to the same immediate supervisor, not being
supervised by each other, not working the same shift at the same work site; or, otherwise
becoming involved in a work environment having the potential for adverse impact on
supervision, safety, security or morale.
It is the duty of all involved employees who are in a situation prohibited under this policy to
immediately notify their supervisor either in person or through the chain of command that a
situation exists in which the involved employee may be in violation of this policy. The City
reserves the right to reasonably investigate the situation and determine whether the
employee has violated this policy.
III. APPOINTMENTS
A.OFFERS OF APPOINTMENT
The City Manager or his/her designee shall effect an appointment by extending a conditional offer of
appointment to an applicant. If the applicant accepts the offer of appointment, the appointment shall
be deemed completed, subject to a medical examination as set out in Rule III.B. If the applicant does
not accept the offer of appointment within the time period designated by the HR/Risk Management
Director, the offer will expire and the offer of appointment shall be deemed to have been declined by
applicant.
B. PRE-EMPLOYMENT MEDICAL EXAMINATIONS
All offers for appointment to a position in the competitive service will be contingent upon the
appointee passing a medical and/or psychological examination and testing to determine whether the
appointee can perform the essential functions of the job, with or without reasonable
accommodation. Such pre-employment medical examinations shall also include an illegal drug
screening. If the examination reveals that the appointee cannot perform the essential functions of
the job, with or without reasonable accommodations, or that the person uses illegal drugs, the
person may be disqualified from consideration for employment.
C. PROBATIONARY APPOINTMENTS
All original and promotional appointments shall be tentative and subject to successful completion of
a probationary period of not less than one year of actual and continuous service. The probationary
period for safety employees (sworn police and fire personnel) shall not be less than one year of actual
and continuous service after completion of safety academy training. The probationary period will be
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automatically extended for all approved unpaid leaves of absence of thirty (30) days or more taken
during the period for the time equivalent to the length of the leave of absence.
The probationary period shall be part of the testing process and shall be utilized for observing the
employee's work. Probationary employees are at-will employees who do not have property or vested
rights in their positions with the City.
During the probationary period, an employee may be rejected at any time by the appointing
authority without cause and without right of appeal, or grievance or hearing.
Only if the service of the probationary employee has been satisfactory to the Department Head, the
appointing authority, prior to expiration of the probationary period, shall submit a satisfactory
performance evaluation to the Office of Human Resources. Upon the recommendation of the
Department Head, the HR/Risk Management Director, may also opt to extend an employee's
probationary period by a maximum period of six (6) months past the end of the initial probationary
period. The Department Head recommending an extension must file his/her
recommendation in writing with the HR/Risk Management Director prior to expiration of the
probationary period. The HR/Risk Management Director will notify an employee of either
recommendation prior to the expiration of his/her probationary period.
An employee shall be granted permanent status unless he/she is notified in writing of an extension of
probation or rejection prior to the end of probation.
D. REGULAR APPOINTMENTS
Following successful completion of a probationary period in a full-time authorized position, an
employee shall be classified as a regular appointee.
E. TEMPORARY APPOINTMENTS
When the service demands of the City are such that an open competitive recruitment process is not
practical and/or in the absence of an eligibility list, the appointing authority may make a temporary
appointment. All temporary appointments are subject to the following requirements:
• Any person appointed to temporary status must meet the minimum qualifications for the
position to which he/she is being appointed.
• No temporary appointment may exceed a period of 6 months.
• Temporary appointees will be compensated at the hourly equivalent of the salary range
assigned to a regular employee in the same classification. Temporary employees who are
regular City employees at the time of temporary appointment continue to accrue leave time
and any additional benefits at the pay rate of their temporary appointment. However,
temporary appointees who are new City employees at the time of temporary appointment
will not accrue leave time or any additional benefits except those required by law, i.e.
workers' compensation and Social Security, and are also not eligible for salary increases.
• Prior to being appointed to regular status, a temporary appointee shall successfully complete
the competitive recruitment process, if any.
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F. INTERIM APPOINTMENTS
Whenever the needs of the City, due to vacancy, extended illness, or other extenuating
circumstances require, the HR/Risk Management Director may appoint on an interim basis, a regular
employee from the lower classification to perform the duties of the vacant higher position. The
affected Department Head shall indicate in writing to the HR/ Risk Management Director the need for
acting appointment and any recommended employee(s) to serve in the appointment.
An employee appointed to an interim assignment does not have due process rights. The City
Manager, in his/her sole discretion may terminate the assignment at any time without any due
process.
To be eligible for an interim appointment, the appointee must possess the minimum qualifications of
the higher classification in the judgment of the HR/Risk Management Director and as recommended
by the affected Department Head.
The employee assigned to perform the duties of a higher classification, shall not serve for more than
6 months in a higher classification that is vacant without the position subject to the announcement
and selection process set forth in Rule II.
If the person is subsequently promoted from interim capacity into the same position in a regular
capacity, the period of time of service in the interim capacity may be credited to the required period
of probation for regular appointment.
G. PROMOTIONAL APPOINTMENTS
Promotional appointees are subject to the same application and probationary employment
requirements as all other regular applicants. In the event that a promotional appointee does not pass
probation, HR/ Risk Management Director, in consultation with the Department Head, may return the
employee to his/her previous position or another position in the same classification or lower
classification for which he/she is qualified. Reinstatement to another position is not guaranteed. The
employee does not have property interest in the previous position and waives the right to be
reinstated upon acceptance of a promotional appointment. The employee shall not serve a new
probationary period in a lower classification.
The effective date of a promotional appointment shall determine the employee's new salary
evaluation date. Promoted employees shall be evaluated after six (6) months service and shall be
evaluated annually thereafter.
H. EMERGENCY APPOINTMENTS
To meet the immediate requirement of an emergency condition, such as major fire, flood,
earthquake, or other public calamity that threatens public life or property, an appointing authority
may employ such persons as may be needed for the duration of the emergency without regard to the
personnel ordinance, these Rules, or other rules and regulation affecting appointments. As soon as
possible, such appointments shall be reported to the City Manager. Such employees serve at the will
of the City Manager and may be dismissed without cause and without any right of appeal, grievance
or hearing.
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I.LIMITED-TERM APPOINTMENTS
To meet the immediate emergency need or the immediate project-based staffing need, Department
Directors may request to fill a limited-term appointment. Upon approval of the Human Resources
Director and the City Manager, the requesting Department Director should request permission to fill
a limited-term appointment through City Council action. Limited-term appointments should be
allowed for no more than two years. Approval to hire and recruit a limited-term employees is
provided through Council action and limited-term employees may or may not be listed on the Salary
Resolution.
Limited-term employees are at-will employee and are not subject to the personnel rules and
regulations and are not a member of recognized city bargaining group. Benefit eligibility will be
determined by the number of hours per week that the limited-term employee works and any benefit-
eligible, limited term employee will be notified of their eligibility of benefits in writing at the time of
hire. Limited-term employee's employment can be ended without reason or notice at anytime.
IV. CHANGES TO POSITIONS
A.TRANSFERS
An employee must be in his or her position for a minimum of 6 months before he or she may request
a transfer. A transfer means the reassignment of an employee from one position to another position
in the same classification or another classification having the same salary range, involving the
performance of basically the same or similar duties, and requiring substantially the same minimum
qualifications. The employee must make a written request to the Department Head for consideration
and the position to which the transfer is requested must be vacant. The employee's current
Department Head may deny the transfer request in his/her sole discretion. A transfer may be
granted only on the approval of any affected Department Head, in consultation with the HR/Risk
Management Director.
If an employee voluntarily transfers to another position in the same or comparable classification and
is not successful, the HR/Risk Management Director, in consultation with the affected department
head, may return the employee to his/her former position. There is no guarantee of placement back
into the previous position or to another position. The employee does not have property interest in
the previous position and waives the right to be reinstated upon acceptance of a transfer.
The employee's salary evaluation date shall remain the same as it was before the transfer.
Based on the needs of each department, the City reserves the right to transfer employees to other
positions in the same classification or comparable classification to maintain efficient and productive
workflows.
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B. RECLASSIFICATION
Should the HR/Risk Management Director determine that the job duties of a position in the
competitive service have materially changed at the direction of the City, and not because the
employee voluntarily assumed or declined duties, the HR/Risk Management Director, in his/her
discretion, may reassign the position to another classification.
Upon receipt of the request for reclassification, the Office of Human Resources will review the
request and determine if a classification study is warranted. The following criteria are generally
applied in determining whether or not reclassification is warranted:
• Clear evidence of working out of classification on a full time basis for a minimum of nine
months;
• The change in duties performed or the knowledge, skills, and abilities required must be clearly
above the highest level required in the employee's current classification;
• The change in duties must not be temporary or transitional;
• The Department Head or designee must have assigned the change in duties;
• The employee must meet the minimum qualifications of the higher level position including
any required licenses/certificates, experience, and educational requirements;
• An assignment of additional duties that are similar in scope to those duties already within the
classification would not constitute a reclassification;
• Workload issues are not indicative of a reclassification;
• The personal qualities or performance of an employee occupying a position shall not be a
criterion for reclassification.
In the case of an upward reclassification, an employee may be reclassified without competitive exam
if the HR/Risk Management Director determines that the employee has met the minimum
qualifications of the new classification and has performed the duties of the reclassified position for a
minimum period of nine (9) months and is expected to continue performing the duties. The
employee shall be placed at the closest step within the new salary range that would provide a
minimum of a 5% increase. Reclassification shall not be used for the purpose of avoiding the
competitive selection processes. Employees may submit a request for reclassification no more than
once a year.
The employee's salary evaluation date shall not change and there will be no new probationary period
as a result of a reclassification.
C. DEMOTIONS
An employee may be involuntarily demoted for cause pursuant to the Disciplinary Action policy or for
organizational reasons, pursuant to Layoffs. Employees may seek voluntary demotion through the
competitive selection process.
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A demoted employee shall be required to serve a probationary period in the lower classification
unless the lower classification is in the same job series or the employee previously completed
probation in the lower classification. The salary of a demoted employee may not exceed the
maximum salary of the new classification. In the event the demoted employee does not pass
probation, the employee will be terminated from employment.
The effective date of a demotion shall establish a new salary evaluation date.
D. LAY-OFFS
Should the City Manager determine reductions in force to be necessary due to lack of work or for
financial reasons, he/she may initiate lay-offs. In determining the order of lay-offs, a combination of
factors shall be considered, including, but not limited to: qualifications, productivity, general
performance, seniority with the City of Redlands and needs of the City. Variations from the order of
lay-offs and recall from lay-off may occur when the City deems such variations appropriate under the
circumstances.
The factors the City, in its discretion, may use to determine the order of layoff include, but are not
limited to, the following:
• An employee's last four performance evaluations, if any;
• Any history of employee commendations, awards, etc.;
• Any history of employee disciplinary action;
• Attendance record, including tardiness and unexcused absences;
• Safety record, including personal injury and damage to city property;
• Probationary and temporary employees shall be laid off before a regular employee in the
same classification;
• Between two regular appointees in the same classification with the same skills, abilities,
qualifications, merit and/or record, the employee with lesser seniority may be laid off first;
• Between two regular appointees in the same classification, the employee with lesser skills,
abilities, qualifications, merit and/or record may be laid off first, without regard to seniority;
• Memoranda of Understanding between the City and effected bargaining units.
E. BUMPING
Bumping means the displacement of an employee from his/her position by an employee in a higher
classification who formerly held the same position, or a position in the same job family.
A laid-off employee shall be entitled to bump an employee in the same position previously held by
the laid off employee, or a position in the same job family, in accordance with the criteria specified in
Section D— Lay-offs. The laid off employee must be able to perform the essential job functions of the
former position and possess the minimum qualifications of the position as specified in the job
classification specification.
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The City will notify laid-off employees of any positions available for bumping. Following such
notifications, the employee must notify the HR/Risk Management Director in writing of his/her intent
to exercise the bumping rights within seven (7) calendar days, and the position and classification in to
which he/she intends to bump. Failure to provide such notification will be deemed a waiver of
bumping rights by the employee.
Where there is more than one employee in a position available for bumping, the factors in Section D
— Lay-offs, or the conditions set forth in a council approved Memorandum of Understanding, will be
used to determine which employee, if any will be bumped.
Any displaced employee shall be considered laid-off for the same reason as the person who displaced
them and shall in the same manner be eligible to displace another employee based on the criteria
specific in Section D— Lay-offs.
F. SEPARATIONS
All employees who separate from the City, that is, whose employment with the City terminated
through separation for cause, layoff, resignation, or retirement must:
• Return all City property to Human Resources, immediate supervisor, or department designee
prior to receiving the final paycheck;
• Clear any existing financial obligations to the City;
In addition, employees who resign or retire must also adhere to the following procedures before they
will be deemed to have terminated in good standing:
• Submit a written notification stating your intent to terminate, and the proposed effective date
to your immediate supervisor or the Office of Human Resources;
• Provide a minimum notice of two weeks. The City encourages employees who become aware
of their pending termination from the City to let the Office of Human Resources know as far in
advance as possible. Once the City has accepted the resignation, it is irrevocable.
G. REINSTATEMENT
At the recommendation of the Department Head, and with the approval of the HR/Risk Management
Director, employees who resigned, retired, or were laid off and were in good standing at the time of
termination, may be reinstated within twelve (12) months to their former position, if vacant, or to a
vacant position in the same classification without being subject to the application and selection
process.
A reinstated employee shall serve a probationary period, unless otherwise approved by the City
Manager. An individual requesting reinstatement shall be required to pass a medical and/or
psychological examination and any other qualifying tests or procedures as in the case of a new
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employee. If reinstated, credit may be granted for prior service in terms of benefit accrual rates and
seniority in the discretion of the HR/Risk Management Director and the Department Head; provided,
however, that employees reinstated after layoff shall receive credit for prior service with the City.
V. COMPENSATION
A. COMPENSATION PLAN
1. Compensation Principles
The City of Redlands is committed to maintaining fiscal integrity and high standards of
accountability to the public in the expenditure of funds provided by taxpayers. Accordingly,
the City establishes its compensation system in accordance with the principles of public
accountability.
2. Compensation Plan
The HR/Risk Management Director shall prepare a compensation plan that includes the
following:
a. Salary ranges for all classifications in the competitive service, showing the minimum
and maximum rates of pay;
b. A designation of the position as full-time, hourly, or temporary;
c. A designation of the position as paid on an hourly or salary basis.
3. REVIEW OF COMPENSATION PLAN
The compensation plan will be reviewed periodically, but not less than every two years. The
HR/Risk Management Director shall determine whether any modifications are necessary due
to changes to positions or classifications, including changes to exempt or non-exempt status.
The City Manager shall submit any modified compensation plan in proposed form to the City
Council for adoption.
B. SALARY UPON APPOINTMENT
Initial appointments shall be normally made at the first step of the salary range for the particular
classification in which the appointment is made. When, in the judgment of the Department Head,
the education, training, and/or experience of a proposed employee are such that a salary in excess of
the first step is justified, the City Manager may authorize an appointment to a position at a higher
step in the salary range.
C. SALARY UPON INTERIM APPOINTMENT
An employee appointed to an interim assignment shall receive the salary rate of the higher
classification in which the employee is performing the required duties. If the employee's current
salary is above the starting salary of the interim classification, the employee shall be placed on the
new salary range at the closest step that will provide a minimum increase of 5%. A person appointed
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in an interim capacity shall be eligible to receive merit increases in his/her regular position during the
acting appointment, but shall not be entitled to merit increases in the position which is held in the
interim capacity. Additionally, the employee will remain in their current bargaining unit and receive
the benefits of that unit.
D. SALARY UPON PROMOTION
An employee who is appointed to a position in a classification allocated to a higher salary range that
the employee's present classification shall receive the next highest monthly salary which is at least
five percent (5%) higher than the employee's current base salary, but in no case more than the top
step of the new salary range. Payment in such new salary range shall commence at the beginning of
the pay period in which the appointment becomes effective.
E. SALARY UPON TRANSFER
An employee who is transferred from one position to another in the same classification or to another
position having the same salary range shall be compensated at the same step in the salary range as
previously received.
F. SALARY UPON RECLASSIFICATION
1. Upward Reclassification
An employee whose position is reclassified to a job classification with a higher salary range,
and who meets the qualifications and requirements for the new classification, shall be
compensated at the closest step within the new salary range that will provide a minimum
increase of five percent (5%). A new probationary period is not required and the performance
review date shall not change.
2. Downward Reclassification
An employee whose position is reclassified to a job classification with a lower salary range
shall:
a. Retain his/her current salary if the current salary is the same as a step within the salary
range of the new classification;
b. Be placed at the closest step within the salary range of the new classification that
approximates the current salary if the current salary is between steps within the new
salary range; or
c. Be placed at the maximum step of the new range if the current salary is above the new
range; or
d. Be assigned a Y-rate designation to hold the employee at the current salary rate,
without increases, until such time as the salary range for the new classification is the
same or exceeds the amount of the Y rating. A Y rating requires approval of the City
Council.
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G. SALARY UPON DEMOTION
The salary of an employee who is demoted for cause to a position in a classification allocated to a
lower salary range than the employee's current classification shall be reduced to a step in the salary
range for the classification to which the employees has been demoted. The Department Head, with
the approval of the City Manager shall determine the step within the range on which the demoted
employee will be placed. An employee demoted pursuant to a lay-off shall be compensated at the
nearest lower monthly salary rate in the salary range for the classification to which he/she has been
demoted to the employee's salary rate prior to layoff. The effective date of the demotion shall
establish a new salary evaluation date.
H. MERIT SALARY INCREASES
1. Eligibility for a Merit Increase
Merit increases are based solely upon job performance, they are not automatic, and there is
no annual entitlement to them. Employees are eligible for a merit increase each year based
upon the evaluation of their performance. Only regular appointees are eligible for merit
increases, and no employees will receive an advancement that exceeds the maximum rate
established for their classification. In order to receive a merit increase, employees must
receive both a rating of "meets expectations" or above on their job performance evaluation
and a recommendation for a merit increase by the Department Head. Any such merit
increases will be applied to the employee's most recent evaluation date. Safety employees
may be eligible for a merit increase upon completion of 6 months of employment at the
discretion of the Department Head.
In the event an employee's overall rating is not at a "meets expectations" or above, they will
not be eligible for a merit increase until the next evaluation period. The employee shall also
be placed on a performance improvement plan for a period of no less than 90 days.
2. Merit Increases for Exceptional Circumstances
Upon written recommendation of a Department Head, the City Manager, in his/her sole
discretion, may authorize a merit increase outside of a regularly-scheduled performance
evaluation if exceptional performance or other appropriate circumstances warrant
advancement. An increase for exceptional performance shall not exceed the highest step in
the employee's current salary range. The evaluation date will not change due to an increase
outside of the regular performance schedule.
(.BILINGUAL COMPENSATION
The City shall provide additional compensation to employees for the performance of bilingual skills.
Compensation for bilingual pay shall be established by a Memorandum of Understanding approved
by the City Council. The Department Head may recommend that an employee be considered for
bilingual pay based on the needs of the department. The employee must demonstrate their bilingual
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skills through a verbal competency exam created and administered by the Office of Human
Resources. The City shall determine the number of employees to receive bilingual pay and the
languages for which testing shall be conducted.
If an employee receiving bilingual pay receives a change in assignment, classification, job duties, or is
transferred or promoted, the Department Head may determine that bilingual skills are no longer
required for the position and the compensation will be removed from the employee with no right of
appeal.
J. OVERTIME COMPENSATION
As a matter of general policy, the City does not permit employees to work overtime. However, if
circumstances warrant, employees may be required, and are expected to perform, overtime work.
All overtime work must have the approval of the appropriate supervisor prior to actual performance
of the work. Failure to obtain such approval in advance shall be justification for discipline up to, and
including, termination. All overtime work shall be compensated at one and one-half times the
employee's regular rate of pay under the Fair Labor Standards Act for overtime hours worked. Only
actual hours worked shall be considered as hours worked for purposes of calculating overtime pay,
unless authorized in a Memorandum of understanding adopted by the City Council. No overtime
shall be recorded for less than 6 minutes of work.
K. COMPENSATORY TIME OFF
Employees may opt to accrue Compensatory Time Off (CTO) in lieu of cash payment for overtime
worked if the requirements of this policy have been met.
CTO shall accrue at the rate of one and one-half time hours for each overtime hour worked in
accordance with the Fair Labor Standards Act. No employee may accumulate CTO in excess of eighty
hours unless provided by a City Council approved Memorandum of Understanding. Overtime will be
compensated in pay only after 80 hours of CTO have accumulated. Use of compensatory time off
earned shall be granted provided that: 1) its use does not unduly disrupt the operations of the City;
and 2) the request is made to the employee's Department Head or designee no later than five days
prior to the time when the employee desires to the use the leave. Employees working in more than
one Department must submit the CTO request to the Head of each affected department. If the
employee does not provide five days notice, or if the City can document that the use of CTO would
unduly disrupt City operations, the City will cash out the CTO requested at the end of the current pay
period in the regular paycheck.
L. DEDUCTIONS FROM EXEMPT EMPLOYEE'S PAY
Exempt employees may not have their pay reduced for variations in the quantity or quality of work
performed. Exempt employees must normally receive their full salary for any week in which they
perform work, without regard to the number of days or hours worked. However, exempt employees
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need not be paid for any workweek in which they perform no work at all for the City. Exempt
employees who are absent from work for personal reasons or because of illness may be required to
utilize available leave balances toward the absence. Deductions from an exempt employee's pay
cannot be made as a result of the following circumstances:
• Jury Duty
• Attendance as a witness;
• Temporary military leave;
• Disciplinary action other than a major safety violation, except when the employee does not
work any hours for an entire week.
• Partial days.
M. ERRORS IN COMPENSATION
In the event of any underpayment of which the City becomes aware, the employee shall receive any
amount due him/her on the next regular pay period. In extenuating circumstances, an additional
check may be processed prior to the next pay period. In the event of an overpayment the City will
recoup the overpayment as agreed upon by the City and the employee. Employees shall review each
of his/her paychecks to ensure the employee was paid correctly. If the employee believes an error or
irregularity has occurred, the employee must immediately bring the error to the attention of their
supervisor, the Finance Office, or the Office of Human Resources.
VI. GENERAL EMPLOYMENT MATTERS
A. HOURS OF WORK
Daily hours of work (or shifts) for employees within departments shall be assigned by the employees'
applicable MOU or by Department Heads as required to meet operational requirements. The
Department Head may change an employee's work period, week, or hours at any time to meet the
requirements of the City. Changes shall be made in accordance with applicable Memoranda of
Understanding.
Any foreseeable absence or deviation from regular working hours desired by an employee shall be
cleared in advance through the employee's supervisor, and such absences shall be noted on the
employee's time sheet.
With the approval of the Department Head and concurrence of the employee association, an
employee may be assigned a flexible work schedule so long as the employee's work schedule totals
forty (40) hours within the employee's designated workweek and as long as the needs of the public
and City are being met. The start and stop of the workweek for employees on a flexible work
schedule will be designated at the time the flexible work schedule is assigned to the employee.
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B. TIMEKEEPING
All employees must sign and accurately record all hours worked and any leave taken on their
timesheets. Employees must submit their timesheets on a bi-weekly basis to their supervisor.
Employees must immediately report any errors on a timesheet that has already been submitted to
their supervisor.
C. ATTENDANCE
Employees are expected to report to work as scheduled, on time, and prepared to start work.
Unauthorized tardiness and absence cause disruptions in coverage of assignment and city operations.
Employees are also expected to remain at work for their entire work schedule, except when required
to leave on authorized city business or some other authorized leave. All departments shall keep daily
attendance records of employee, which shall be reported to the Finance Director on the employee's
timesheet.
Employees who anticipate an absence from all or a portion of their regular work schedule and wish to
request a form of accrued leave time or unpaid leave time should follow the procedures provided in
these Rules of Memoranda of Understanding for the particular type of leave that they are requesting.
Employee who are unexpectedly unable to report to work as scheduled on any particular day must
call/text their immediate supervisor no later than their schedule time to begin work for that day, or
as otherwise required by the Department. If the employee's immediate supervisor is not available,
then the employee must notify the Department Head or his/her designee. Employees must inform
their supervisor of the expected duration of any late arrival or absence. Employees must report their
absence each day. Failure to do so is considered an unreported absence. Employees who call later
then their scheduled time to begin work for their assigned shift will be deemed to have an
unreported absence. Failure to contact the department at all to report an absence will be
considered a no call/no show. Employees who are absent for three (3) or more consecutive days
without notifying their department will be presumed to have abandoned/resigned their position. The
Office of Human Resources will provide a notice of separation to the employee's last known address.
If within 10 days of said notice, the employee can show good cause for the failure to report to duty,
the HR/Risk Management Director, in his/her discretion may, after consultation with the Department
head, reverse the resignation.
Any reported absence that is three (3) or more consecutive days will be considered a leave of
absence, subject to approval. Please refer to the Leave of Absence Section X. Abuse or
misrepresentation of any form of accrued or unpaid leave time will be grounds for discipline.
Failure on the part of an employee who is absent without notification or authorization to return to
duty within twenty-four (24) hours after a notice to return to duty has been delivered to their last
known telephone number and or address will constitute an automatic resignation effective as of the
last day an employee worked if, within 10 days of said notice, the employee can show good cause for
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the failure to return to duty, The Human Resources Director, in his/her discretion may, after
consultation with the Department Head, reverse the resignation.
D. EMPLOYEE PERFORMANCE EVALUATION
A report of performance of each employee shall be made by respective Department Heads or their
designees after completion of a probationary period and annually thereafter. Unless changed in
accordance with these Rules and Regulation, these evaluation dates shall constitute the employee's
salary evaluation date for purposes of eligibility for a merit salary increase; provided, however, the
employee shall continue to receive performance evaluations on said date even after the employee
has reached the top of the applicable salary range. In addition, a performance evaluation may be
prepared at any other time at the discretion of the employee's supervisor.
Each performance evaluation shall be discussed with the employee. The performance evaluation will
address areas of successful performance and areas that need improvement. Within the evaluation
any area that falls below a "Meets Standard" will result in a Performance Improvement Plan for a
minimum period of 60 days at the discretion of the HR/Risk Management Director. The employee
will have the opportunity to comment regarding work performance, either in written statement
attached to the report or orally. Comments must be submitted within 15 days of receipt of the
evaluation. The employee shall sign the performance report to acknowledge that the employee is
aware of its contents and has discussed the report with the evaluator. The employee's signature does
not necessarily indicate agreement with the contents of the report. In the event that an employee
refuses to sign the evaluation following his/her review of the evaluation, such refusal will be so noted
by the evaluator on the evaluation form.
The employee will receive a copy of the performance evaluation, and the original along with any
written comments submitted by the employee, will be in the employee's personnel file.
E. DISCRIMINATION, HARASSMENT & RETALIATION
The City of Redlands strives to create and maintain a work environment in which people are treated
with dignity, decency, and respect. The environment of the City should be characterized by mutual
trust and the absence of intimidation, oppression, and exploitation. Employees should be able to
work and learn in a safe environment. For that reason, the City will not tolerate unlawful
discrimination or harassment of any kind. The City has zero tolerance for conduct that violates this
policy. Conduct need not arise to the level of a violation of the law to violate this policy. Through
enforcement of this policy and by education of employees, the City will seek to prevent, correct, and
discipline behavior that violates this policy.
All employees, regardless of their positions, are covered by and are expected to comply with this
policy and ensure that prohibited conduct does not occur. This includes applicants, elected City
officials, City officers, City employees, and those who work on City contracts. Disciplinary action, up
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to and including termination, will be taken against any employee or officer who is found to have
violated this policy. Any elected official or contractor who has been found to have violated this policy
will be subject to appropriate sanctions.
The City of Redlands, in compliance with all applicable federal, state, and local anti-discrimination and
harassment laws and regulations, enforces this policy in accordance with the following definitions
and guidelines:
1. Discrimination
It is a violation of policy to discriminate in the provision of employment opportunities,
benefits, or privileges; to create discriminatory work conditions; or to use discriminatory
evaluative standards in employment if the basis of the discriminatory treatment is, in whole or
in part, the person's race, color, national origin, age, religion, disability, gender, sexual
orientation, gender identity, genetic information, veteran status, marital status, or any other
protected classification under state and federal law.
Discrimination of this kind may also be strictly prohibited by a variety of federal, state, and
local laws, including Title VII of the Civil Rights Act of 1964, the Age Discrimination Act of 1975,
and the Americans with Disabilities Act of 1990. This policy is intended to comply with the
prohibitions states in these anti-discrimination laws.
Discrimination in violation of this policy will be subject to disciplinary measures up to and
including termination.
2. Harassment
The City prohibits harassment, including sexual harassment, of any kind and will take
appropriate and immediate action in response to complaints or knowledge of the violations of
this policy. For purposes of this policy, harassment is any verbal or physical conduct designed
to threaten, intimidate, or coerce an employee, co-worker, or any person working for or on
behalf of the City. The following examples of harassment are intended to be guidelines and
are not exclusive when determining whether there has been a violation of this policy:
• Verbal harassment includes comments that are offensive or unwelcome regarding a
person's nationality, origin, race, color, religion, gender, sexual orientation, age, body,
disability, or any other protected status, including epithets, slurs, and negative
stereotyping;
• Nonverbal harassment includes distribution, display, or discussion of any written or
graphic material that ridicules, denigrates, insults, belittles or shows hostility, aversion,
or disrespect toward an individual or group because of national origin, race, color,
religion, age, gender, sexual orientation, pregnancy, disability, gender identity, marital
status, veteran status, or any other protected status.
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• Physical harassment includes assault, impeding or blocking movement, physically
interfering with normal work or movement, pinching, grabbing, patting,
propositioning, leering, making expressed or implied job threats or promises in return
for submission of physical acts, or stalking.
3. Sexual Harassment
Sexual harassment is a form of unlawful employment discrimination under Title VII of the Civil
Rights Act of 1964 and is prohibited under the City's harassment policy. According to the
Equal Employment Opportunity Commission (EEOC), sexual harassment is "unwelcome sexual
advances, requests for sexual favors, and other verbal or physical conduct of a sexual nature
when this conduct explicitly or implicitly affects an individual's employment, unreasonably
interferes with an individual's work performance, or creates an intimidating, hostile, or
offensive work environment."
There are two types of sexual harassment: (1) quid pro quo and (2) hostile work environment.
Sexual harassment can be physical and psychological in nature. An aggregation of a series of
incidents can constitute sexual harassment even if one of the incidents considered on its own
would not be harassing. Employees are prohibited from harassing other employees whether
or not the incidents of harassment occur on employer premises and whether or not the
incidents occur during working hours.
Examples of prohibited conduct:
Though sexual harassment encompasses a wide range of conduct, some examples of
specifically prohibited conduct include the following:
• Physical assaults of a sexual nature, such as rape, sexual batter, molestation or
attempts to commit these assaults, and intentional physical conduct that is sexual in
nature, such as touching, pinching, patting, grabbing, brushing against another
employee's body or poking another employee's body.
• Unwelcome sexual advances, propositions or other sexual comments, such as sexually
oriented gestures, noises, remarks, jokes or comments about a person's sexuality or
sexual experience.
• Preferential treatment or promises of preferential treatment to an employee for
submitting to sexual conduct, including soliciting or attempting to solicit any employee
to engage in sexual activity for compensation or reward.
• Subjecting, or threats of subjecting, an employee to unwelcome sexual attention or
conduct or intentionally making performance of the employee's job more difficult
because of that person's sex.
4. Retaliation
No hardship, loss, benefit, threat or penalty may be imposed on an employee in response to:
• Filing or responding to a bona fide complaint of discrimination or harassment;
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• Appearing as a witness in the investigation of a complaint of discrimination or
harassment;
• Serving as an investigator of a complaint of discrimination or harassment;
• Refusing to follow an order or directive that is discriminatory or harassing in nature.
S. Complaint Procedure:
If an applicant, employee, officer, official, or contractor feels he/she has been discriminated
against, harassed or retaliated against in violation of these rules should report the conduct
immediately and according to the following procedure so that the complaint can be resolved
quickly and fairly.
a. Report to Management: Inappropriate conduct should be reported to any supervisor,
department head, the City Manager, or the HR/Risk Management Director. The
individual should provide all details of the incident or incidents, names of individuals
involved, and the names of any witnesses. The supervisor or manager must take all
complaints of alleged or possible harassment or discrimination seriously, ensure that
harassment or inappropriate sexually oriented conduct is immediately report to
Human Resources so that a prompt investigation may occur, and take any appropriate
action to prevent retaliation or prohibited conduct from recurring during and after any
investigations or complaints. Managers and supervisors who knowingly allow or
tolerate harassment or retaliation including the failure to immediately report such
misconduct to Human Resources are in violation of this policy and subject to discipline.
b. Investigation: The City Manager or his/her designee will immediately undertake an
effective, discrete, thorough, and objective investigation of the allegations at issue. All
complaints will be investigated to the extent that the City deems appropriate. The
investigation will normally include interviews with the reporting individual, the
accused, and any other person who is believed to have relevant knowledge concerning
the allegations. The investigator will remind all witnesses to maintain the
confidentiality of the content of the interview, and that retaliation against those who
report alleged conduct or participate in the complaint procedure is prohibited.
c. Investigation of Unreported Potential Violations: The city takes a proactive approach
to the problem of discriminatory, harassing, or retaliatory conduct and will conduct an
investigation if its officers, officials, supervisors or managers become aware that
harassment may be occurring, regardless of whether the recipient or a third party
reports a potential violation.
d. Remedial and Disciplinary Action: If the investigation concludes that conduct in
violation of this policy has occurred, the City will notify the offended and offending
parties of the general conclusions of the investigation and will take effective remedial
action that is designed to end the violation. Any employee or officer determined to be
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responsible for violating this policy will be subject to appropriate disciplinary action up
to and including termination. Any official or contractor found to be responsible for
violating this policy will be subject to appropriate sanctions.
6. Confidentiality
The City recognizes that confidentiality is important to all parties involved in an investigation.
Complete confidentially cannot occur due to the need to fully investigate and the duty to take
effective remedial action. As a result, confidentiality will be maintained to the extent
possible.
An individual who is interviewed during the course of an investigation is prohibited from
discussing the substance of the interview, except as otherwise directed by a supervisor or the
HR/Risk Management Director. Any individual who discusses the content of an investigatory
interview will be subject to discipline.
The City will not disclose a completed investigation report except as it deems necessary to
support a disciplinary action, to take remedial action, to defend itself in adversarial
proceedings, or to comply with the law or a court order.
F. BULLYING
The City of Redlands defines bullying as "repeated inappropriate behavior, either direct or indirect,
whether verbal, physical, or otherwise, conducted by one or more persons against another or others,
at the place of work and/or in the course of employment." Types and examples of such behavior are
listed below. Such behavior violated the Redlands City Values and the City of Redlands Code of
Ethics.
The purpose of this policy is to communicate to all employees, including supervisor, managers, and
executives that the City of Redlands will not in any instance tolerate bullying behavior. Anyone found
in violation of this policy will be disciplined, up to and including termination.
Bullying may be intentional or unintentional. However, when an allegation of bullying is made, the
intention of the alleged bully is irrelevant and will not be given consideration when determining
appropriate discipline. The City of Redlands considers the following types of behavior examples of
bullying:
• Verbal Bullying: slandering, ridiculing, or maligning a person or his/her family; persistent
name calling which is hurtful, insulting, or humiliating, using a person as the subject of jokes;
abusive and offensive remarks;
• Physical Bullying: pushing, shoving, kicking, poking, tripping, assault, or threat of physical
assault, damage to a person's work area or property;
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• Gesture Bullying: non-verbal threatening gestures, glances which can convey threatening
messages; and
• Exclusion: socially or physically excluding or disregarding a person in work-related activities.
In addition, the following examples may constitute or contribute to evidence of bullying in the
workplace:
• Personal insults and use of offensive nicknames;
• Using verbal or obscene gestures;
• Unwanted physical contact, physical abuse or threats of abuse to an individual or an
individual's property(defacing or marking up property);
• Spreading rumors and gossip regarding individuals;
• Persistent singling out of one person in a negative manner;
• Shouting, raising voice at an individual in public and/or in private; Public humiliation in any
form;
• Demeaning comments and public reprimands;
• Not allowing the person to speak or express him/herself, one on one or in groups/meetings (i.e.,
ignoring or interrupting);
• Deliberately excluding an individual or isolating them from work-related activities (meetings,
etc);
• Constant criticism on matters unrelated or minimally related to the person's job performance
or description;
• Repeatedly accusing someone of errors which cannot be documented;
• Deliberately interfering with mail and other communications;
• Encouraging others to disregard a supervisor's instructions;
• Manipulating the ability of someone to do their work (e.g., overloading, underloading,
withholding information, setting meaningless tasks, setting deadlines that cannot be met,
giving deliberately ambiguous instructions); and
• Repeatedly inflicting menial tasks not in keeping with the normal responsibilities of the job.
All City staff will be held accountable for their actions as well as their response to any such actions.
Anyone with knowledge of such actions is required to report such information immediately to their
supervisor or to the Human Resources department immediately. Failure to report or respond
immediately to such actions may result in disciplinary action.
G. WORKPLACE VIOLENCE
The purpose of this policy is to ensure a safe workplace, reduce the risk of violence and provide
guidance to employees, supervisors, and managers in the event that they encounter a situation that
they believe could result in workplace violence.
1. Examples of Prohibited Behaviors
The City does not tolerate any type of workplace violence committed by or against employees.
Employees are prohibited from making threats or engaging in violent activities. The following
list of behaviors provides examples of conduct that is prohibited:
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• Causing physical injury to another person;
• Making threatening remarks;
• Displaying aggressive or hostile behavior that creates a reasonable fear of injury to
another person or subjects another individual to emotional distress;
• Intentionally damaging employer property or property of another employee;
• Committing acts motivated by, or related to, sexual harassment or domestic violence;
• Possessing a weapon while on company property or while on company business.
Non-sworn employees are prohibited from possessing or using dangerous weapons and
firearms at any time while on duty, on standby and while on City premises. Exceptions to this
policy shall only be granted upon prior approval by the Chief of Police and the City manager.
Sworn employees in the Police and Fire Departments will follow their respective departmental
policies regarding firearms and weapons.
Any potentially dangerous situations must be immediately reported to a supervisor or the
HR/Risk Management Director. Reports can be made anonymously and all reported incidents
will be investigated. Reports or incidents warranting confidentiality will be handled
appropriately and information will be disclosed to others only on a need to know basis.
The following procedures should be used in dealing with potential violence:
a. On the Job —there are situations where relationships between employees or between
an employee and the supervisor result in strong negative feelings by the individuals
involved. Any persons involved in situations where they fear that physical retaliation
may occur, or where someone has made verbal threats of physical violence, should
immediately discuss it with their supervisor (or with management, if the supervisor is
involved).
b. Dealing with the Public — Similar situations could occur in employee contacts with the
public. While the City has a strong commitment to customer service, the City does not
intend for employees to be subjected to continuous verbal or physical abuse by
customers. As in item number 1 above, any persons involved in situations where they
fear that physical retaliation may occur, or where someone has made verbal threats of
physical violence, should immediately discuss it with their supervisor. Further concern
over the possibility of physical violence should be immediately discussed with
management and reported to the Police Department.
2. Management Actions
When any of the above situations is brought to the attention of department management, an
evaluation of the severity of the situation must be made immediately. If it is concluded that
there is a likelihood that violence could result, management shall:
• Discuss the situation with employees who are likely to come in contact with the
subject. Provide a description of the subject and instructions on actions to be taken if
the subject comes to the work site.
• Contact the Human Resources Director and provide information on steps being taken.
If the subject is scheduled to be at the work site and the department feels that security
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is required, the Human Resources Director will make arrangements with the Police
Department.
• In all cases, if there is an immediate need for Police Department intervention, call 911.
If an employee has made a threat of violence, has initiated a violent act, or has violated the
policy regarding firearms and weapons, management will take disciplinary action, up to and
including, termination.
H. REASONABLE ACCOMMODATION
The Americans with Disabilities Act (ADA) and the Americans with Disabilities Amendments Act
(ADAAA) are federal laws that require employers with 15 or more employees to not discriminate
against applicants and individuals with disabilities and, when needed, to provide reasonable
accommodations to applicants and employees who are qualified for a job, with or without reasonable
accommodations, so that they may perform the essential job duties of the position. A reasonable
accommodation includes any changes to the work environment and may include making existing
facilities readily accessible to and usable by individuals with disabilities, job restructuring, part-time
or modified work schedules, telecommuting, reassignment to a vacant position, acquisition or
modification of equipment or devices, appropriate adjustment or modifications of examinations,
training materials or policies, the provision of qualified readers or interpreters, and other similar
accommodations for individuals with disabilities
It is the policy of the City to comply with all federal and state laws concerning the employment of
persons with disabilities and to act in accordance with regulations and guidance issued by the Equal
Employment Opportunity Commission (EEOC). Furthermore, it is the City's policy not to discriminate
against qualified individuals with disabilities in regard to application procedures, hiring,
advancement, discharge, compensation, training or other terms, conditions and privileges of
employment.
1. Procedures
When an individual with a disability requests accommodation and can be reasonably
accommodated without creating an undue hardship or causing a direct threat to workplace
safety, he or she will be given the same consideration for employment as any other applicant.
Applicants who pose a direct threat to the health, safety and well-being of themselves or
others in the workplace when the threat cannot be eliminated by reasonable accommodation
will not be hired.
The City will reasonably accommodate qualified individuals with a disability so that they can
perform the essential functions of a job unless doing so causes a direct threat to these
individuals or others in the workplace and the threat cannot be eliminated by reasonable
accommodation or if the accommodation creates an undue hardship to the City. An undue
hardship is an action requiring significant difficulty or expense by the employer. In
determining whether an accommodation would impose an undue hardship on a covered
entity, factors to be considered include:
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• The nature and cost of the accommodation.
• The overall financial resources of the facility or facilities involved in the provision of
the reasonable accommodation, the number of persons employed at such facility, the
effect on expenses and resources, or the impact of such accommodation on the
operation of the facility.
• The overall financial resources of the employer; the size, number, type and location of
facilities.
• The type of operations of the company, including the composition, structure and
functions of the workforce; administrative or fiscal relationship of the particular facility
involved in making the accommodation to the employer.
The Office of Human Resources is responsible for implementing this policy, including the resolution of
reasonable accommodation, safety/direct threat and undue hardship issues.
An employee or applicant who desires a reasonable accommodation should make such a request in
writing to the HR/Risk Management Director. The request must include: 1) the job-related functions
that need accommodation; and 2) the desired reasonable accommodation.
Following receipt of the request, the HR/Risk Management Director or his/her designee will respond
to the individual and schedule a meeting with the individual. The HR/Risk Management Director may
require that the individual undergo a fitness for duty examination to determine whether the
individual can perform the essential functions of the job with or without accommodation. The
HR/Risk Management Director may require that this examination be conducted by a city-approved
physician. Whether a reasonable accommodation can be made and what reasonable accommodation
will be provided shall be determined by the HR/Risk Management Director after engaging in the
interactive process with the employee and the appropriate supervisor, manager, or department
head. The outcome of the interactive process and any accommodations made will be provided to the
employee in writing.
An employee or applicant who believes he/she has been denied a reasonable accommodation may
file a complaint with the City Manager. The City Manager's determination will be final with respect to
the City.
(.FITNESS FOR DUTY EXAMINATIONS
The City is committed to maintaining a safe and productive workplace. In order to provide a safe
work environment, employees must be able to perform their jobs in a safe, secure, productive, and
effective manner and remain able to do so throughout the entire course of their employment.
Employees who are not fit for duty may present a safety hazard to themselves, to other employees,
the City, or the public.
The purpose of this policy is to establish procedures by which the City will evaluate an employee's
fitness for duty. A fitness for duty examination maybe required when:
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• An employee's conduct creates a reasonable belief that a threat to the health or safety of the
employee or others exists; or
• There is objective evidence that the employee cannot perform the essential job functions.
The City may require that the fitness for duty exam be conducted by a city approved physician. The
City will pay for an exam that it initiates under this policy and the exam will take place while the
employee is in paid status.
Any information obtained from a fitness for duty examination will be maintained on a confidential
basis in accordance with applicable law.
J. EMPLOYEE DRESS STANDARDS
The City strives to maintain a workplace environment that is well functioning, free from unnecessary
distractions and conveys a high degree of professionalism. All employees are expected to present a
professional, businesslike image to customers and the public. Clothing and appearance shall be neat,
clean, and in good taste. Employees shall dress in accordance with general standards and guidelines
designed to promote professionalism in the workplace. Dress shall be suitable to both the work
location and the job duties.
1. Dress Standards
Office Standards: Office attire shall be appropriate to the formalities normally expected in
business establishments. Office dress shall be considered proper business attire to be worn in
office settings and shall mean: business suits, slacks, jackets, sweaters, and shirts with ties for
men; dresses, suits, coordinated pants, skirts, blouses, and sweaters for women.
Field Standards: The standards for office attire shall be acceptable for field dress, however,
many not be practical for all field activities. Field dress shall be considered appropriate attire
for work outside office settings and shall mean: a more casual dress standard which may
include polo shirts, shorts, and tennis shoes.
Casual Standards: The city has implemented a casual day for Fridays. In addition, the City
Manager may authorize additional casual days. Casual dress shall be considered appropriate
for office and field settings and shall mean: business casual and include sports shirts, polo
shirts, slacks, skirts, and sandals.
Extreme attire shall mean clothing styles, lengths, and/or fabrics outside of general office and field
dress standards and shall be prohibited. Extreme attire includes, but is not limited to: sweats, shorts,
jeans, strapless and spaghetti strap tops and dresses, halter tops, sheer clothing, excessively worn or
faded clothing, and beach sandals.
Exceptions in the dress standards may be made to accommodate special assignments and/or work
conditions. All exceptions shall be approved in advance by the Department Head. Employees who do
not meet dress standards may be sent home to change and will be required to use accruals or not be
paid for that time off.
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K. UNIFORMS
Uniforms shall be required for designated field personnel to ensure City employees may be easily
identified and recognized as such. Employees designated to wear a uniform represent the City of
Redlands. In order to present an exemplary image to the public, employees shall follow these general
guidelines:
• Uniforms shall be neat, clean and properly maintained.
• Faded, worn and/or stained uniforms shall not be worn on duty and shall be replaced.
• Uniform shirts shall be tucked into pants.
• Outer garments shall bear City identification, such as City patches or lettering. Temporary
clothing such as disposable coveralls and raingear are exempt from the identification
requirement.
• Hats shall be City of Redlands uniform hats and shall be worn with the bill facing the front.
• The use of headbands, bandanas and other head gear shall be approved by the supervisor
prior to being worn. Generally, supervisors shall approve items that are clean, neat and in a
neutral color.
• Short pants may be worn at any time during the year, provided that wearing them does not
present a safety hazard. Short pants shall be uniform shorts only. Jean shorts, exercise shorts
or any other type of non-uniform shorts are unacceptable. Boxer shorts, spandex exercise
pants and/or other clothing item shall not be seen extending above or below the short pants.
• When short pants are worn, socks shall be white or a color which matches the City uniform.
Socks shall not extend above the boot more than two inches.
• Long sleeved shirts shall not be worn under short sleeved uniform shirts. Tee shirts may be
worn under uniform shirts however; the sleeve cannot extend beyond the sleeve of the
uniform shirt.
• Upon separation of employment with the City, the employee shall return all City-owned
uniforms in their possession to his/her supervisor in a clean condition, ready to wear, prior to
receipt of his/her final paycheck.
• Any modifications to the uniform must be approved by the Department Head and reviewed by
the HR/Risk Management Director for consistency purposes.
1. Wear
Departments Heads shall determine which job classifications and/or divisions are designated to
wear City uniforms. Employees in these job classifications and divisions shall wear City uniforms
during standard working hours. Uniforms shall be worn if an employee is called back to work
from his/her off duty period. If a full uniform is not available at the time the employee is called
out, the employee shall wear some other type of identification such as a badge,jacket or hat with
City patches, etc.
City uniforms and any recognizable portion of a City uniform (i.e., anything with a badge, patch, or
City of Redlands designation) shall not be worn for anything other than official City business.
Employees shall be aware of public perception and the assumption that uniformed personnel are
on duty.
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2. Responsibility
It is the responsibility of the Department Head to ensure the Uniform Policy is understood and
adhered to by all department employees required to wear uniforms. This Uniform Policy shall be
made available to all civilian employees required to wear a uniform. It is the responsibility of the
employee to ensure the items issued and worn are in compliance with in this policy.
Employees who do not adhere to the provisions contained in this policy may be subject to
disciplinary action. Any proposed disciplinary action related to this policy for non-sworn
employees must be reviewed by the HR/Risk Management Director prior to the action being
taken to ensure consistency.
Modifications to the uniform which are requested by the employee and approved by the
department head must be paid for by the employee.
3. Safety
Department Heads may establish standards which are stricter than those contained within this
policy for safety reasons. An example of this would be the requirement of steel toed boots or
hard-soled shoes for specific classifications. Department Heads and their designees may also
require that safety gear or equipment be worn such as hard hats or reflective arm bands.
Purchase:
All uniforms shall be ordered and/or purchased through the City.
4. Allowance
Any uniform or boot allowance shall be paid in accordance with the appropriate employee
Memorandum of Understanding.
L. IDENTIFICATION BADGES/CARDS
The City of Redlands believes it is important to maintain a safe and professional work environment.
For this reason, all employees shall carry a City-issued badge or identification card while on duty. All
employees shall be provided with a City-issued badge or identification card. Human Resources shall
issue identification cards to employees on or before the first day of employment. Safety employees
may be provided their badges and/or identification cards by the police or fire department.
Employees shall have a City issued badge or identification card with them at all times. If part of a
uniform, badges shall be worn in accordance with department policy. Part time, temporary and
intern employees may be required to display City identification at all times when on duty. Employees
shall be responsible for lost or misplaced badges and identification cards. The employee shall
reimburse the City for the cost of replacement. Badges and identification cards shall be returned to
the department of Human Resources upon separation of employment with the City.
M. USE OF CITY VEHICLES AND AUTOMOTIVE EQUIPMENT
The purpose of this policy is to establish procedures for the use, care and non-emergency operation
of City-owned vehicles and automotive equipment. City vehicles and equipment shall only be
operated by authorized City employees and volunteers.
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1. Licenses
Authorized City employees and volunteers must possess an appropriate and valid California
driver's license for the designated vehicle and/or equipment they operate. Supervisors shall
be responsible for ensuring that their employees have a current license.
2. Assignment of Vehicles and Equipment
The City Manager or his/her designee shall assign vehicles and equipment to departments
based upon City and department needs. New vehicles and equipment shall be approved by
the City Council through the budget process or during a regular City Council meeting.
If more than one department requests an available vehicle or piece of equipment, each
Department Head shall justify their need in writing to the City Manager. The City Manager
shall make the final determination. If the City Manager decides that a vehicle or piece of
equipment no longer meets the needs of the assigned department but may be of use to
another department, a transfer may be made.
The transfer of vehicles and/or equipment from one department to another shall be
coordinated through the Quality of Life Department and approved by the City Manager. The
City Manager may dispose of vehicles and equipment no longer meeting the needs of the City.
3. Safe Operation of Vehicles and Equipment
Employees/volunteers using City vehicles and automotive equipment shall be held individually
responsible for the safe operation of the vehicles and equipment which they are using.
Employees and volunteers operating City vehicles and equipment shall do so in a reasonable
and prudent manner, having due regard for street surfaces and other conditions which may
affect safe operation. Employees and volunteers shall operate vehicles and equipment in
accordance with City and department policies and provisions of the California Vehicle Code.
Employees shall accept full responsibility for fines incurred as a result of any driving, parking
and/or other traffic violation.
4. Use of Seat Belts
It is the intent of the City of Redlands to provide the safest environment possible for
employees using vehicles and equipment in the course of their employment. No employee or
volunteer shall operate or ride in any vehicle or equipment without being properly secured in
a seat belt. Employees shall adjust safety restraint devices so they are comfortable yet provide
maximum protection in the event of an accident.
Police, Fire, and Solid Waste employees shall use seat belts in accordance with the California
Vehicle Code, department standard operating procedures, and other legislation pertaining to
the use of seat belts.
S. Use of Cellular Phones and Radios
Employees shall refrain from talking or texting on hand-held cellular phones and radios while
operating vehicles and equipment. When communication is necessary due to emergency or
other work related circumstances, employees shall park and stop the vehicle/equipment prior
to using the communication device.
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Exceptions may be made for Police and Fire personnel.
6. Inspection of Vehicles and Equipment:
The procedure for ensuring proper operation and maintenance of vehicles and equipment is
as follows:
a. The Department Head shall designate supervisory personnel to be accountable for
all vehicles and equipment assigned to the department. The supervisor(s) shall be
responsible for assigning the vehicles and equipment to a job site, project or
employee. Non-supervisory employees do not have authorization to assign
equipment and vehicles to others.
b. Supervisors shall instruct employees on the safe operation and preventive
maintenance requirements for the vehicle or equipment to be utilized.
c. Employees shall conduct daily inspections of assigned vehicles and equipment as
required by Department of Transportation regulations. Inspections shall occur at
the beginning of each shift when vehicles and equipment will be utilized.
d. Employees shall complete a department inspection report documenting the
following: visible damage, safety items, service needs and maintenance
requirements. These inspection reports shall be submitted to the supervisor
immediately following the inspection.
e. The supervisor shall be responsible for reviewing the inspection reports and taking
appropriate action.
7. Maintenance of Vehicles and Equipment
Employees shall be responsible for the care, cleanliness (exterior and interior) and general
maintenance of assigned vehicles and equipment.
• The City shall provide supplies necessary for the care, cleaning and maintenance of
vehicles and equipment.
• Supervisors shall allow employees to perform care, cleaning and minor maintenance
tasks while on duty.
• Employees shall make periodic inspections of all fluid levels and correct any
deficiencies.
• Supervisors shall make weekly inspections of the vehicles and equipment assigned to
subordinates to ensure they are being maintained according to policy.
• Supervisors shall ensure employees adhere to the routine service and maintenance
schedules established by the Equipment Maintenance Division.
• Employees shall complete the appropriate Equipment Maintenance forms to describe
service needs and requested repairs when leaving vehicles and equipment for service
at the City Garage. Forms shall be submitted to a supervising mechanic.
• Vehicles and equipment requiring warranty service shall be taken to the City Garage
where authorized personnel shall arrange appropriate service.
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• No modifications shall be made, or accessories added, to City vehicles and/or
equipment without the express authorization from the department supervisor,
Equipment Maintenance Superintendent and City Manager.
• All vehicles and equipment shall be secured by removing keys, closing windows and
locking doors prior to storing at the Corporate Yard and other facilities.
8. Accidents Involving Vehicles and Equipment
Accidents involving City vehicles and equipment shall be reported as follows:
a. Accidents shall be reported to the appropriate law enforcement agency, Risk
Management and to the department supervisor immediately.
b. Employees shall complete and submit to the supervisor a City Accident Report. A
copy shall be submitted to Human Resources and the City Safety Officer as soon as
practicable and within 24 hours of the accident.
c. The supervisor, upon receipt of the employee's accident report, shall review the
report, investigate the facts, and submit a recommendation along with the
completed Accident Report to the City Safety Officer.
d. Any damage resulting to vehicles and equipment, other than an accident, shall be
reported to the department supervisor immediately and shall be subject to the
same procedure as accidents.
e. Damage to City vehicles and equipment due to negligence, unsafe driving or
operation, or damage due to willful misconduct by an employee may be cause for
disciplinary action, including termination.
9. Use of Vehicles and Equipment
Employees may be assigned vehicles and/or equipment for use during standard business
hours to conduct official City business.
Employees may need to utilize vehicles to attend official functions inside and outside of the
city limits. Employees shall not use City vehicles and equipment outside the City without prior
authorization from the Department Head.
Vehicles and equipment may be used after hours to conduct official City business. After hours
employees may use City vehicles as transportation from their residence to the assigned work
site and back to the residence.
10. Use of Private Vehicles
Private vehicles shall not be used for work-related activities without the permission of the
Department Head or designee.
11. Personal Use of Vehicles and Equipment
City vehicles and equipment shall only be used for work-related purposes and shall not be
used for personal errands or transport. Exceptions may be made by the City Manager or
through an approved and fully executed Memorandum of Understanding.
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City vehicles and equipment may be authorized for take home use in accordance with the
following criteria:
a. The authorization for the take home use of City vehicles and equipment shall
be based on operational need.
b. The City Manager shall authorize all take home use of City vehicles and
equipment not otherwise permitted by an approved and fully executed
Memorandum of Understanding.
C. Safety personnel and other employees responding to emergencies may be
provided with City vehicles that have specific equipment. Such take home
assignments are regarded as a requirement of the job and shall be identified by
the Department Head and City Manager.
d. The City Manager may discontinue the use of a take home vehicle assignment
upon a finding that the position and responsibility of the position no longer
require such usage, or that such usage is not in the best interest of the City,
including that the employee is not complying with the requirements of this
policy.
e. An employee who is authorized to take home a City vehicle and/or equipment
shall make reasonable effort to protect the vehicle and/or equipment against
loss and/or damage. This may include the removal of portable equipment from
the interior of the vehicle.
12. Regular Take Home Authorization and Assignment
Regular or permanent take home authorization of City vehicles and equipment, not otherwise
permitted by an approved and fully executed Memorandum of Understanding, shall be
approved by the City Manager and based on the following criteria:
a. The employee resides within) forty 40 miles of the Redlands City Limits.
Employees currently assigned a take home vehicle will be grandfathered at the
time of adoption of these rules and regulations.
b. The employee is regularly and frequently subject to call for emergency
response, has specific expertise and must respond with a specially equipped
vehicle.
C. The employee provides regular and frequent off duty supervision where no
subordinate has been designated to act.
d. An employee who, on an average of 50% of the standard work week, is
required to begin or end daily work activities at sites other than the permanent
work station.
e. There is a specialized assignment, approved by the City Manager and
Department Head, requiring the use of City vehicles and/or equipment.
f. Regular take home and commuter use by City employees who reside more than
forty (40) miles from the City Limits of Redlands require a monthly payment to
the City based on the Internal Revenue Service mileage reimbursement rate,
unless exempted by the City Manager.
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g. Employees taking City vehicles home shall not utilize them for non-City
purposes unless otherwise stated. Employees shall be responsible for use of
the vehicle in compliance with City and department policies and procedures.
13.Temporary Take Home Authorization and Assignment:
Temporary take home authorization of City vehicles and equipment shall be approved by the
Department Head in accordance with the following criteria:
a. The temporary assignment of City vehicles and equipment for take home use
shall not exceed thirty (30) days.
b. The employee resides within forty (40) miles of the City Limits of Redlands.
C. The employee is assigned to "Stand By" or "On Call" status, as defined in
respective Memoranda of Understanding, for emergency response, has specific
expertise and must respond with a specially equipped vehicle.
d. There is a temporary or specialized assignment, approved by the Department
Head, requiring the use of City vehicles and/or equipment.
14. Miscellaneous
This policy does not preclude departments from implementing additional, department-specific
policies and procedures related to the use of City vehicles and equipment.
The use of tobacco products, in all forms, is prohibited in City vehicles and equipment.
Any violation of this policy is subject to disciplinary action, up to and including termination.
N. RIDESHARE POLICY
The City of Redlands developed a rideshare program in an effort to reduce the number of vehicles
used for employee commutes to and from work. Reducing vehicle trips and mileage positively effects
our air quality and traffic congestion.
Rideshare is any method of commuting to and from work other than driving alone. It includes
carpool, vanpool, riding the bus, walking, cycling, and telecommuting. "Carpool" shall mean two or
more City employees sharing a ride to and from a City facility.
1. Provisions
• Participation in the City Rideshare Program is voluntary.
• This program is an honor system program. Once a participation form has been verified
and approved, the Program Coordinator shall rely on the employee and his/her
supervisor to accurately report all rideshare days on the employee's time sheet. The
Program Coordinator shall monitor and audit rideshare reporting to ensure accuracy
and compliance with program rules.
• Enrollment shall be approved and processed by the Program Coordinator in order to
receive rideshare benefits. All changes in participation shall be approved and updated
by the Program Coordinator prior to recording and compensation on the time sheet.
• Employees commuting in a City-provided and/or assigned vehicle are not eligible for
rideshare incentives.
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• Employees commuting in a City-provided van shall select one "park and ride" location
central to all riders in the vanpool. All employees shall assist with van driving, fueling
and cleanliness.
• If ridership in a vanpool decreases, the Program Coordinator may reallocate the City
van to accommodate a greater number of employees.
• Reporting rideshare days on a timesheet is no different from reporting any other type
of regular work hours or utilization of leave balances. Any false information reported
on a timesheet for rideshare hours shall be treated in the same manner as any other
falsification reported on a time sheet.
• Failure to accurately record rideshare credit and use may result in the loss of rideshare
privileges. In addition, intentional abuse of rideshare program rules and reporting
requirements may result in disciplinary action.
• In order to be eligible for rideshare incentives, carpooling employees shall:
• Rideshare to and from work for the workday in which incentives are being claimed;
• Rideshare with another City employee;
• The final destination of the carpool vehicle shall be a City facility for the commute to
work, and the final destination of the carpool vehicle for the commute from work shall
be a designated "park and ride" site or the ridesharing employee's home. An
employee's home may be designated as a rideshare site with approval by the Program
Coordinator.
• The total number of miles traveled by the carpool vehicle shall not exceed the total
number of miles that would have been traveled had the employees commuted
separately.
2. Incentives
Employees will be eligible for incentives as determined by the City.
Employees on designated routes may choose to commute in a City run vanpool. These routes
shall be designated by the Program Coordinator and shall be based on the number of
employees residing in a given area.
Employees who rideshare a designated number of times per quarter shall be eligible for
quarterly and/or annual drawings for additional incentives.
3. Required Forms
All employees who wish to participate in this program and claim incentives shall complete the
required forms with the Office of Human Resources.
O. RECEIPT OF GIFTS
The City of Redlands recognizes that gifts or entertainment to employees may be viewed by the
public as intending to influence judgment and could possibly cause an employee to be placed in a
compromising situation. Therefore, it is the policy of the City to prohibit acceptance of gifts by City
employees. While common sense on the part of employees regarding the acceptance of gifts is the
most realistic control, it is helpful to have some specific guidelines to follow which interpret the City's
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policy. The guidelines listed below are supplemental and in addition to the requirements of the
Political Reform Act.
1. Donation of Gifts
Gifts that are consumable or useable on the work premises should be returned to the donor in
the spirit in which they were given with a thank you and explanation of why the employee
cannot accept the gift as detailed in this policy. If it is not feasible to personally return the gift
at the time it is given, the recipient employee may accept the gift upon the condition that the
gift shall be donated to a bonafide charitable organization by the employee. Examples of
items which fall under this category include plants, candy, baked goods and similar items. An
employee who accepts a gift for subsequent donation must complete a gift receipt form
within 15 working days. The form identifies the gift, its value, the date received, the donor,
and the charitable organization to which the gift was donated by the employee. For gifts
which are accepted on the condition that they will subsequently be donated to a charitable
organization, the employee should keep one copy, and forward one copy, of the form to the
City Manager's Office for recording to ensure consistency for reporting purposes.
2. Return of Gifts
All alcoholic beverages and other gifts which are not consumable or useable on the work
premises shall not be accepted and shall be returned to the donor in the spirit in which they
were given. If the employee is given a prohibited gift, the employee should respectfully give
the gift back with a thank you and an explanation of why the employee cannot accept the gift
as detailed in this Policy. If it is not feasible to personally return the gift at the time it is given,
the recipient employee shall send the gift back to the donor with a note explaining why it is
being returned.
3. Exclusions
This Policy does not pertain to meals or events, although disclosure requirements under the
Political Reform Act will still apply. Nor does this Policy prohibit an employee from accepting
gifts that are consumable or useable on the work premises, as authorized by the City Manager
or his/her designee, from the City or from another employee in recognition of exemplary
service or performance of duties.
P. DRUG AND ALCHOHOL ABUSE
The City of Redlands, its employees and their representatives, and prospective employees have a vital
interest in maintaining safe, healthful, and efficient working conditions. Being under the influence of
drugs or alcohol on the job may pose serious safety and health risk, not only to the user, but to co-
workers and the public.
1. Definitions
a. Alcohol is defined as any alcoholic beverages or substances, including any medication or
food containing alcohol such that it is present in the body at a level in excess of that stated
in the guidelines by the Department of Transportation.
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b. Drugs or controlled substances is defined as any substance which impairs an employee's
ability to perform job duties, poses a threat to the safety of the employee or others and
their property, or otherwise creates a risk of harm to the City.
c. Safety-Sensitive Employee is defined as an employee who holds a commercial driver's
license and who operates a commercial motor vehicle, on a full-time, part-time or
intermittent basis.
d. Commercial Drivers' License is defined as a Class A or Class B vehicle license.
e. Reasonable Suspicion is defined as objective facts sufficient to lead a reasonably prudent
manager or supervisor to suspect that an employee is under the influence of alcohol
and/or drugs so that the employee's ability to perform his/her job functions is impaired or
so that the employee's ability to perform his/her job safely is reduced.
f. Substance Abuse Professional is defined as a licensed physician, psychologist, social
worker, employee assistance professional, or addiction counselor with knowledge of
clinical experience in the diagnosis and treatment of alcohol and substance abuse.
g. City Property—any facilities that are owned and/or operated by the City of Redlands.
2. Provisions
This policy applies to all City employees and prospective employees, hereinafter referred to
collectively as "employees." Where indicated, some of the policies apply only to safety-sensitive
employees. Employees who violate this policy may be subject to disciplinary action, up to and
including termination.
3. Prohibitions:
All employees are prohibited from:
a. reporting to work, including stand by or call-back time, or performing any job duties while
their ability to perform job duties are impaired due to on or off-duty alcohol or drug use;
b. possessing, manufacturing, or using alcohol or impairing drugs, including prescription
drugs without a prescription, during working hours, on breaks, during meal periods or at
any time while on City property;
c. directly or through a third party selling, manufacturing, or providing drugs or alcohol to
any person, including any employee, while either or both employees are on duty, or on
City property;
d. failing to notify his/her supervisor, before beginning work, when taking any medications or
drugs, prescription or non-prescription, which may interfere with the safe and effective
performance of his/her duties or operation of City equipment;
e. failing to provide, within 24 hours of request, bona fide verification of a current valid
prescription for any potentially impairing drug or medication identified when a drug
screen/test is positive. The prescription must be in the employee's name;
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f. refusing to immediately submit to any aspect of an alcohol, drug, or controlled substance
test required by this Policy, or any tampering, obstruction of or interference with testing
procedures;
g. consuming alcohol, drugs, or controlled substances during the eight hours immediately
following an accident in which the employee was involved, or until the employee
undergoes a post accident alcohol or drug test, whichever comes first;
h. refusing to submit to a search of personal properties when directed by the City, upon
reasonable suspicion and in accordance with the Public Safety Officers Procedural Bill of
Rights, The Firefighters Bill of Rights and any other applicable laws.
i. refusing to notify the City of any criminal drug statute conviction, in accordance with the
Drug-Free Workplace Act of 1988, of a violation that occurred in the workplace no later
than five days after such conviction;
j. purchasing drugs, excluding prescription and over the counter, and/or alcoholic beverages
while in a City uniform or while driving a City vehicle; and
k. report any violations of this policy by a City employee to a supervisor, department head or
Human Resources. Such reports shall be confidential with no reprisals.
4. Alcohol and Drug Testing
In carrying out and enforcing this policy, the City may require the following types of testing:
a. Pre-employment Testing. Following an offer of employment, the City will require all
applicants to submit to a test for alcohol and illegal drug use as a condition of
employment. Any applicant who refuses to provide consent for this test, or who receives
a verified positive result will be disqualified from City employment.
b. Reasonable Suspicion Testing and Search. If a manager or supervisor reasonably suspects
that an employee is under the influence of alcohol, drugs or controlled substances while
performing his/her job duties or operating City equipment, an employee may be required
to submit to an alcohol and/or drug test. Observation shall be based on indicators.
Examples of indicators which can form a reasonable suspicion that an employee is under
the influence of alcohol, drugs, or controlled substances include, but not limited to, direct
observation of the following: changes in appearance, smell, speech, involvement in an
accident, difficulty walking, clumsiness, dilated pupils, watery and/or red eyes, or
suspicious movement or actions of the employee.
Steps to take when there is reasonable suspicion:
i. Notify the HR Director, or if the HR Director is not available, a Department Head.
Upon approval by the City Manager, or his/her designee, the employee may be
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required to submit to an alcohol and/or drug test. An employee's refusal to submit
to such a test is cause for discipline, up to and including termination; and
ii. Document in writing the facts constituting reasonable belief that the employee in
question is under the influence of drugs or alcohol.
Moreover, the City reserves the authority to search, without employee consent, and subject
to Section 3309 of the Public Safety Officers Procedural Bill of Rights where applicable, all
areas of City property.
S. Post-Accident Testing
Any employee involved in an accident may be subject to an alcohol and/or drug test following the
accident at the discretion of the HR/Risk Management Director. Not only may the operator of any
involved vehicle be tested, but so may any other employee whose performance may have
contributed to the accident, such as the employee who maintains the vehicle or work-site where
the accident occurred.
6. Random Testing
All City employees in Safety-Sensitive positions will be subject to random alcohol and drug testing.
Depending on the random selection, some employees may be tested more than once in a year,
while other are not tested at all.
7. Testing Procedures
a. Testing administrators. The drug or alcohol testing of applicants or employees shall be
performed only by a laboratory, a physician or health care professional qualified and
authorized to administer and determine the meaning of any test results;
b. Once a reasonable suspicion determination is made the employee shall be transported to
the medical facility for testing. After testing the employee shall be transported home.
Under no circumstances shall the employee operate a motor vehicle;
c. Random testing will be completed on City property. Employees will be transported to the
City location, designated by Human Resources, by their manager;
d. Human Resources shall inform the medical facility when supervisors are transporting an
employee for a drug and/or alcohol test and the approximate time of arrival.
8. Consequences of Failing an Alcohol and/or Drug Screen
An employee whose alcohol test indicates an alcohol concentration level of .02 or greater will be
removed from his/her duties and will be subject to disciplinary action, up to and including
termination. The employee will also be given information to contact a Substance Abuse
Professional (SAP).
The SAP will evaluate the employee to determine what assistance, if any, the employee needs in
resolving problems associated with prohibited substances abuse. Assessment by an SAP does not
shield an employee from disciplinary action or termination.
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If an employee is allowed to return to duty following a positive test result, he/she must follow the
rehabilitation program prescribed by the SAP, pass return-to-duty drug and alcohol tests, and are
subject to unannounced follow-up tests for a period of one to five years. The cost of any
treatment or rehabilitation services will be the responsibility of the employee. Employees will be
required to use all accruals prior to taking unpaid leave time while participating in the prescribed
rehabilitation program and or any suspension that may result due to a positive test.
Employees who are allowed to re-enter the work force must agree to a re-entry contract. That
contract may include, but is not limited to:
• A release to work statement from an approved Substance Abuse Professional (SAP);
• A negative test result from drugs and or alcohol;
• An agreement to unannounced frequent follow-up testing, as recommended by the SAP;
• A statement of expected work-related behaviors; and
• An agreement to follow specified after care requirements with the understanding that any
violation of the re-entry contract is grounds for termination.
After the City has complied with any legal obligation to reasonably accommodate an employee's
protected disability, if any, the City may terminate an employee who is unable to perform the
essential functions of the job.
Q. Smoking
The City is committed to providing a healthful and safe working environment for employees. To
maintain this commitment, the City prohibits smoking, including electronic cigarettes, and the use of
smokeless tobacco products:
• In areas where fire and/or safety hazards exist;
• As prohibited by law;
• Inside any enclosed facilities that are owned and/or operated by the City of Redlands;
• In City-owned, leased and/or rented vehicles; and
• Within 20 feet of any enclosed facilities that are owned and/or operated by the City of
Redlands.
City Council adopted Chapter 8.54 of the Redlands Municipal Code, regulating smoking in public
places and places of employment. This policy is consistent with the City's smoking prohibitions and
the California Labor Code governing smoking in the workplace.
1. Definitions
• Smoking includes smoking cigarettes, electronic cigarettes, pipes, cigars, all tobacco
products and weed or plants of any kind;
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• Smokeless Tobacco Products includes chewing tobacco, snuff or oral snuff.
2. Provisions
All employees, officials, volunteers and visitors shall be subject to prohibition of smoking and the
use of smokeless tobacco products.
Employees who smoke and/or use smokeless tobacco products shall not exceed the number of
breaks allotted for each break as defined in appropriate MOU and/or applicable state and/or
federal law.
R. OFF-DUTY CONDUCT
1. General Considerations
Full-time employees are expected to devote their full time to assigned duties as a City employee.
An employee shall not engage in any employment, activity or enterprise which is inconsistent,
incompatible or in conflict with City job duties, functions or responsibilities, nor shall an employee
engage in any outside activity which will directly or indirectly contribute to the lessening of
effectiveness as a City employee. No employee shall engage in any type of activity relating to an
employee organization during such time an employee is on duty, except as expressly provided in
these Rules, MOU or by law.
2. Outside Employment
Employees who hold or wish to hold jobs outside their normal City employment must complete a
Request to Engage in Outside Employment Authorization Form with all required signatures and
submit the form to their Department Head. Any outside employment will not be permitted if it
conflicts in any manner with the employee's duties and responsibilities with the City or is
prohibited by law. Each authorization is valid for one year or as indicated on the authorization
form.
3. Prohibited Off-Duty Conduct
Employees may not engage in any employment or activities that create a conflict of interest, is
unethical, or otherwise interferes with their City employment. In making a determination as to
whether an activity creates a conflict or ethical question, the appointing authority shall consider,
among other pertinent factors, whether the activity involves:
a. Receipt or acceptance by the employee of any money or other consideration from anyone
other than the City for the performance of an act that the employee would be required or
expected to render in the regular course of City employment;
b. The performance of an act or work which may later be directly or indirectly subject to the
control, inspection, review, audit or enforcement by such employee or other City
employees;
c. Conditions or factors which might directly or indirectly lessen the efficiency of the
employee in regular City employment or conditions in which there is a substantial danger
of injury or illness to the employee;
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d. The use for private gain or advantage of City time, facilities, equipment and supplies,
prestige, influence, or information obtained through one's city office or employment. No
city-owned facilities, equipment or supplies, including autos, trucks, instruments, tools,
supplies, machines, badges, identification cards, or other items which are the property of
the City shall be used by an employee for personal or non-City business reasons except
upon approval of the City Manager;
e. The solicitation of future employment with a firm or individual doing business with the city
over which the employee has some control or influence in the course of performing
official duties.
VII. INFORMATION TECHNOLOGY
A.COMPUTER AND ELECTRONIC COMMUNICATIONS
The Computer and Electronic Communications Policy ("policy") outlines the policies and guidelines
that must be followed at all times to minimize business risks and maximize the benefits of the use of
computing and electronic communications resources owned, leased, or controlled by the City of
Redlands. This policy establishes standards for the acceptable use of the electronic communications
systems of the City.
1. Scope
The City owns, has a property interest in, and has a right to specify the use of:
• All information processing and communications resources used to conduct its business,
including hardware, computers, laptops, fax machines, telephones, cellular phones, smart
phones, tablets, printers, copiers, storage media and all other hardware; and non-physical
resources, such as: software, applications, online accounts, email, texts, pings,
Internet/Intranet/Extranet access, storage media, network accounts, voice mail and
instant messaging files other messages and all other non-physical assets used or stored in
its offices and facilities; and,
• All such information processing and communications resources employed in its business
that are connected to or able to be connected to its facilities from locations outside of the
City's premises, including personal information processing hosted services, and
communications equipment and/or software owned or leased by the City or supplied by
the City to City personnel for their use.
All such resources are collectively referred to in this policy as "computing and electronic
communications resources" or "resources." All other all data processing hardware, software,
licenses, and any other physical equipment, electronic accounts, applications, and/or
appurtenances required to transact City business electronically not expressly mentioned
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above also constitute the computing and electronic communications resources at City
facilities.
2. Usage Rules
a. Ownership
The City of Redlands owns, leases and has the right to specify the use of all
computers and electronic communications resources. No employee has any
property interest in the City's electronic communications resources. Examples of
electronic communications resources are given in the Computer and Electronic
Communications section of the policy.
b. Authorized Users
Employees, elected officials, interns, volunteers, and all other individuals
(collectively referred to as "user" or "users") conducting business on behalf of the
City of Redlands are eligible to use computing and electronic communications
resources but may do so only in accordance with this policy.
c. Acceptable Use
During an employee's designated working hours or working schedule, Authorized
Users may only use City-owned or authorized non-City-owned computers and/or
electronic communications resources to conduct City business. Examples of
legitimate City business use are:
• Performing essential job functions;
• Participating in job-related conferences and discussions or collaborating via
resources such as web site, newsgroups, chats, and bulletin boards;
• Performing research, obtaining information or support, or pursuing
approved job-related education;
• Promoting and communicating city business or related information.
Usage must also comply with any and all other terms established by the Personnel
Rules and Regulations;
Employees requiring remote access to City systems and data will be given access
using a virtual private network (VPN) established by the City's Department of
Innovation and Technology. VPN connections will only be installed after written
authorization from the employee's department head and only on City-owned
computing equipment. No requests to use personal devices will be granted.
d. Personal Use
The City understands that personal use of certain resources (i.e., cell phones, smart
phones) is anticipated to varying extents, however such personal use must adhere
to the terms contained in this policy.
The City's computing and electronic communications resources are an asset that
must be used primarily for legitimate City business purposes. Significant
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investments have been committed and are expended to provide these resources to
users for conducting City business. Personal use is not forbidden, but such use:
• Must be limited to non-working hours,
o The exception to this rule is if a mobile phone is assigned to an
employee and that employee authorizes a payroll deduction for
their personal use. The extent of use depends upon features
selected and is clarified by the City Cell Phone Program/Device
Acknowledgment Receipt required for all mobile phones assigned to
users.
• Must not affect work performance and normal business activities.
• Must not directly or indirectly interfere with the City's operation of
computer systems and electronic communications resources or the
securing thereof.
• Must not compromise the physical security or reputation of the City.
• Must not burden the City with noticeable costs, or excessively drain
network resources (i.e., bandwidth).
• Personal use is not permissible if the use requires substantial expenditures
of time, uses for profit or uses that would otherwise violate City policy with
regard to employee time commitments or use of City equipment.
e. Account Ownership
The safety and security of the City's computer system must be considered at all
times when using computers or electronic communications resources. Authorized
users are responsible for their own computer network and software accounts.
Authorized users are prohibited from providing their account and password
information to any unauthorized person, and from obtaining another user's
password by any unauthorized means. Management shall not require or keep lists
of user names or passwords. Please reference the City of Redlands Password
Policy for further clarification.
f. Proprietary or Confidential Information
If a user employs City of Redlands computer or electronic communications
resources to subscribe or make postings to any Internet newsgroup, social
networking site, public forum, blog or mailing list he or she shall not discuss or
disclose proprietary or confidential information in any of those places, nor shall he
or she disseminate such information through any other means.
g. Disclaimers
If a user employs City of Redlands computers or electronic communications
resources to subscribe or make postings to any Internet newsgroup, social
networking site, public forum, blog or mailing list he or she must include a
disclaimer stating that views expressed are strictly their own and not necessarily
those of the City, unless otherwise authorized.
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3. Prohibited Activities
The following uses of the City of Redlands' computing and electronic communication
resources are strictly prohibited (certain exceptions may be permitted for police personnel
with approval of a supervisor):
a. Sending, receiving, downloading, displaying, printing, or otherwise disseminating
material that is sexually explicit, profane, obscene, harassing, discriminatory,
fraudulent, racially offensive, defamatory or otherwise unlawful or contrary to City
policy.
b. Sending, receiving, downloading, displaying, printing or otherwise disseminating
confidential information, documents or materials that are not authorized for
dissemination.
c. Misrepresenting an individual's opinion as City policy or the City's position.
d. Disseminating or storing commercial or personal advertisements, solicitations,
promotions, political information or any other unauthorized material.
e. Promoting private enterprise of any kind or for solicitations unrelated to City business.
f. Wasting computing and electronic communication resources by, among other things,
sending mass mailings or chain letters, forwarding unauthorized attachments,
unnecessary printing of email messages, excessive personal use or otherwise creating
unnecessary network traffic.
g. Sending or forwarding email with attachments known or suspected to contain
malicious software code, e.g., viruses and worms.
h. Sending unsolicited email messages, e.g., spam.
i. Employing a false identity (the name or electronic identification of another) or forging,
or attempting to forge any portion of email or instant messages. Authorized users may
not send email anonymously, e.g., when the sender's name or electronic identification
is hidden.
j. Sending email messages using another person's email account.
k. Downloading files and/or software that contain malicious software code, and may
contaminate City information systems and databases.
I. Using work time to access non-work related information or to "surf" the Internet.
m. Accessing the Internet through an anonymous proxy server or engaging in any activity
that attempts to conceal web surfing or otherwise conceals actions that are prohibited
by this policy.
n. Copying, installing, or using any software or data files that are in violation of applicable
copyrights or license agreements.
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o. Copying, installing, or using any software or data files that are not authorized for use
by the City.
p. Use of electronic communications resources by any person who is not an authorized
user.
4. Monitoring, Auditing and Access
The City retains the right to monitor and audit all use of its computing and electronic
communications resources, regardless of where such use is initiated. Additionally, the City
retains the right to access all data, files and messages stored on, or processed through, its
systems. Although the use of passwords and other forms of security are provided for
confidentiality, no employee should expect, nor do they have any personal right of privacy
with respect to any file or message contained within or processed through the City's
computing and electronic communications resources.
This policy distinguishes between access and monitoring. Access involves opening and
reviewing the content of files. Monitoring focuses on traffic patterns, general and individual
levels of usage, file subjects and types, file origins and destinations, and network efficiency
and security. Without providing prior notice, the City reserves the right to review any material
created, stored, sent, or received in its computer systems.
a. Purposes
• Computing and electronic communications resources may be monitored and
audited, and computer files may be accessed, by authorized personnel for a
number of purposes including:
■ Maintaining and protecting the resources for the benefit of City
compliance with law.
■ Undertaking the professional and statutory obligations of the City,
■ Ascertaining and helping to ensure compliance with City policies,
■ Ensuring the proper operation of the resources, and
■ Investigating suspicious circumstances.
Monitoring is used only to obtain information that is relevant to the workplace, and is
not used to obtain confidential personal information about employees. The City may
engage in monitoring of electronic communications resources or other electronic files
created by employees only in specific instances in which it has a legitimate business
interest for such monitoring or some legal obligation to do so. In such cases, the City
shall limit monitoring to actions reasonably required under the circumstances.
b. Surveillance Software
The City may use system software and software utilities, collectively, "surveillance
software," to log, analyze and document use of the resources. Supervisors may
receive reports generated by such software. The surveillance software may also be
applied to transmissions from the City network between remote locations and
from portable devices.
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c. Telephone Conversations
In compliance with federal law, audio or video telephone conversations shall not
be recorded or monitored without advising the participants unless a court has
explicitly approved such monitoring or recording.
d. Monitoring of the Workplace
In order to promote the safety of employees, visitors, and the public in and around
City facilities, as well as the security of such facilities, the City reserves the right to
monitor any portion of these premises at any time. Monitoring devices may be
positioned in appropriate places within and around City buildings and public areas.
Exceptions to this policy include private areas of restrooms, showers and dressing
rooms.
e. Employee Location Monitoring
The City reserves the right to monitor the location of City equipment. Locations
may be determined within City buildings and along City streets. City-owned
vehicles and equipment may be equipped with GPS or similar technology at any
time.
Such monitoring technologies assist in maintaining productivity and providing an
additionally secure and safe workplace. The City will ensure all location monitoring
is for business-related purposes only.
B. MOBILE DEVICE POLICY FOR CITY OWNED DEVICES
The purpose of this policy is to define accepted practices and responsibilities for use of City of
Redlands-owned mobile devices for which authorization is given to connect to enterprise systems and
the city' network. This policy defines user eligibility and commitment requirements, provides
guidance for the secure use of mobile devices. This policy applied to and provides guidelines for all
mobile devices, including mobile phones, smart phones and tablets. This policy is intended to be used
as a supplement to the Computer and Electronic Communications Policy.
The objective of the City's mobile device policy is to establish the required measures for using mobile
devices owned or managed by the City to do business and to access enterprise information or IT
resources. This policy is operationalized in a Mobile Device Management (MDM) software used by
the Department of Innovation and Technology for the management and administration of mobile
devices owned by the city. Software is installed prior to deployment.
Mobile devices are valuable tools used to conduct business. It is the policy of the City to protect and
maintain user safety, security and privacy, while protecting enterprise information assets at the same
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time allowing employees to use these tools. Use of mobile devices supplied by, or funded by, the City
shall be primarily for City business.
1. Policy Application
This policy applies to all City of Redlands employees, interns, volunteers, and affiliates that are
considered authorized users of the City's systems as defined in the Computer and Electronic
Communications Policy.
2. Definitions
• Tablet: a tablet is an open-face wireless device with a touch screen display and with or
without physical keyboards. The primary use is the consumption of media; it also has
messaging, scheduling, email, and Internet capabilities. Diagonal screen dimensions
are typically between 5 inches and 18 inches. Media tablets may have open-source
operating systems (such as Android) or a closed operating system under the control of
the operating system vendor and/or device make (such as Apple's iOS and Windows).
Media tablets may or may not support an application store.
• Mobile Device: This refers to any mobile phone, cellular modem, Smartphone, laptop
or tablet.
• Mobile Applications: This refers to software designed for any or all the mobile devices
defined in this policy.
3. User Roles and Responsibilities
a. Responsibilities
• Users must ensure that they comply with all sections in this policy.
• Users must agree to take responsibility for the security of their mobile devices
and the information they contain.
• Acceptable forms of security for mobile devices include: configuring a
passcode to gain access to and use the device. This helps prevent unauthorized
individuals from gaining access to the City's systems and data.
• Set an idle timeout that will automatically lock the device when not in use. This
also helps prevent unauthorized individuals from gaining access to the device.
• Mobile devices are issued for business purposes and remain the property of the
City.
• When the mobile phone, laptop or portable computing device is allocated, the
user assumes responsibility for the physical security of the equipment and
information contained within.
• Users are not permitted to authorize purchases or services for their mobile
devices, unless such purchases are for City oriented purposes; or if for personal
use, the purchases must be made from and linked to a private, non-city
account.
• Users must notify The Department of Innovation and Technology and their
respective department immediately of loss, theft or damage to a City-owned
mobile device.
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• Users consent that if the device is lost/stolen the Department of Innovation
and Technology (DoIT) may wipe and completely erase all data from the mobile
device so as to not jeopardize the security of City data and systems that are
accessed from the device. This applies to all City-owned mobile devices,
whether or not they are password and lockout protected.
b. Condition
Users must take proper care of their mobile device(s).
c. Cost Control
Users should support efforts to manage device operation costs by ensuring that call
minutes, text messages and data usage do not exceed usage plan limits.
When traveling abroad, users should avoid using mobile phones. If mobile phones are
used abroad users should:
• Contact The Department of Innovation and Technology prior to travel, if use of
the device is essential during their trip.
• Exercise caution to avoid incurring excessive charges and roaming fees when
using the mobile device.
• Connect to mobile data networks only when essential.
• Choose Wi-Fi hot spots as the preferred manner of connecting to data
networks.
• Note: If you have a choice, select those hot spots that suse some form
of encryption. Be sure and set the location to "Public Network."
• When connected to public Wi-Fi hot spots be cognizant of the fact that
any data transferred can easily be intercepted by other Wi-Fi hotspot
patrons.
• Use a soft phone or other voice over Internet Protocol (VoIP) solutions when
possible.
d. Loss or Theft
It is the user's responsibility to take appropriate precautions to prevent damage to or
loss/theft of the device.
If the device is lost, stolen or suspected to be compromised in any way, the user must
notify the City's Department of Innovation and Technology and the any carrier for
telecom services within 12 hours. The Department of Innovation and Technology then
has the authority to wipe the device so as to not jeopardize the security of City data and
systems.
e. Applications and Downloads
Users must take all reasonable steps to protect against the installation of unlicensed or
malicious applications.
All software on the device must either be provided and installed by The Department of
Innovation and Technology or approved for installation by the employee's supervisor.
Unmanaged or unapproved installations can constitute a security risk, including the
intentional or unintentional spreading of software viruses and other malicious software.
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If for personal use, as allowed under the Mobile Device Management software and
Computer and Electronic Communications Policy, user will perform due diligence to
verify downloads are not malicious in nature or would not otherwise expose the City's
systems to a security risk.
Downloading applications from the platform's (e.g., Apple's, Android's) general
application store is acceptable, insofar as the application complies with this policy, The
Department of Innovation and Technology protocols and the Computer and Electronic
Communications Policy.
Unless approved for work-related use, City procurement credit cards shall not be used
for app store purchases nor entered into an app store account. In most cases, work-
related apps will be provided under a volume purchase to City employees using an App
Store Front for the City. Should a work-related app not be contained in the storefront,
the user should contact The Department of Innovation and Technology to make the
purchase.
f. Backup and File Sharing or Synchronization
Users are required to use approved software for backing up all devices.
The use of a non-City authorized cloud-based service, such as Apple iCloud, is not
permitted for backing up or sharing any City data.
g. Functionality and Feature Management
The device operating system shall not be modified, unless required or recommended by
the City. The use of devices that are jailbroken, "rooted" or have been subjected to any
other method of changing built-in protections is not permitted and constitutes a breach
of this policy.
At the City's request, users are responsible for delivering the mobile device to The
Department of Innovation and Technology if and when the device is selected for a
physical security audit or is needed for purposes outlined in Section VII. 4 of the
Computer and Electronic Communications Policy
h. User Safety
Users should comply with the safety guidelines defined in the City Employee Policy
Manual when using mobile phones in their vehicles.
i. Security and Privacy Obligations for City Data
Users should recognize that their use of, or access to, data provided by or through the
City may be monitored by the City. If personal information is stored on a City device,
users should presume that that information may also be monitored, but every attempt
will be made to compartmentalize personal data.
The City will only use mobile device location information in accordance with Section
VII.4 of the Computer and Electronic Communications Policy.
Users must take appropriate precautions to prevent others from obtaining access to
their mobile devices.
• Users should not share passwords, PINs or other credentials with anyone.
• Users should not share City-issued mobile devices with anyone, unless the
department has explicitly intended those devices to be shared among multiple
staff.
j. Exit Obligations for Employees Taking Absence or Separating from the City
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Any employee who will be taking leave from the City for a period of four (4) or more
consecutive weeks shall be notified in writing from the HR Department of the need to
surrender to the City any and all City-owned mobile devices in their possession.
Any employee separating from the City permanently is responsible for surrendering any
City-owned mobile device in their possession before the end of their last day of service
to the City.
4. Prohibited Uses
Users are strictly prohibited from using the City of Redlands's information technology and
electronic communications systems to transmit, receive, download, view or copy any
communication that is fraudulent, harassing, discriminatory, racially offensive, sexually
explicit, profane, obscene, intimidating, defamatory, or otherwise unlawful or
inappropriate. Employees encountering or receiving this type of material should
immediately report the incident to the user's supervisor. The City of Redlands recognizes,
however, that certain employees may have valid City business reason to use the Internet to
access otherwise inappropriate materials in the course of performing their duties. The
Mobile Device Management software used by the City may be used to track the use of
prohibited content on mobile devices.
The City reserves the right to deploy industry standard Mobile Device Management (MDM)
software for the express purpose of monitoring and managing city owned devices to ensure
the integrity of the city's network and data resources.
S. Data and System Security
a. Data Security
All mobile devices connecting to the City's network or accessing City information must
meet the following security requirements:
• It is highly encouraged that all City mobile devices must be secured with a PIN,
password or a pattern-screen lock when powering on the device or when left
unattended, wherever possible.
• It is highly encouraged that all City mobile devices must be configured to
automatically lock after a period of inactivity, wherever possible.
• Device users must comply with The Department of Innovation and Technology
directives regarding updating or upgrading system software, and must
otherwise act to ensure security and system functionality.
b. Physical Security
Mobile device users must comply with physical security requirements when
equipment is at the user's workstation, when traveling, or when working in the field or
at a job site. Users must take the following preventative measures defined in this
policy to protect City data and systems:
• Mobile devices must not be left in plain view in an unattended vehicle, even for
a short period of time.
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• Mobile devices must not be left in a vehicle overnight.
• A mobile device displaying sensitive information being used in a public place
must be positioned so that the screen cannot be viewed by others.
• The device must be physically secured when it is left unattended outside the
immediate work area for any extended period.
• In vulnerable situations (e.g., public areas), the mobile device must not be left
unattended under any circumstance.
• Mobile devices should be carried as hand luggage when traveling and never
checked as baggage.
• The employee will be responsible for the replacement or repair of the City-
owned mobile device if it is damaged or lost as a result of the employee's
negligent or intentional conduct.
The employee's department will be financially responsible for the replacement or
repair of the City-owned mobile device if it is damaged, stolen or lost.
C. PASSWORD POLICY
Passwords are an important part of the City of Redlands' efforts to protect its technology systems and
information assets by ensuring that only approved individuals can access these systems and assets.
Passwords are used for various purposes at the City. Some of the more common uses include: user
level accounts, web accounts, email accounts, screen saver protection, voicemail password, and
network equipment logins.
The City of Redlands recognizes, however, that passwords have limits as an access control. For some
systems, other approved authentication methods that provide higher levels of assurance and
accountability than passwords will be used.
However, the City of Redlands key systems continue to utilize passwords as the primary method for
authentication and access control. This policy is designed to establish best practices for the
composition, lifecycle and general usage of passwords.
Policy Application
The scope of this policy includes all personnel who have or are responsible for an account (or
any form of access that supports or requires a password) on any system that resides at any
City facility, has access to the City network, or stores any non-public City information
(excluding the Police Department network and systems). This policy applies to all City of
Redlands employees that are considered authorized users of the City's systems as defined in
the Computer and Electronic Communications Policy. City Department of Innovation and
Technology (DoIT) staff has specific additional responsibilities.
Systems Covered
The following systems are covered in this policy:
• Windows Network (Microsoft Windows Active Directory) or systems that utilize
Microsoft Windows Active Directory authentication and access control.
• Systems that use Simple Network Management Protocol (SNMP).
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■ Examples of such systems include: Microsoft Outlook, email Over the
Web Access (OWA), user desktops, virtual private networks (VPN),
Laserfiche, Cityworks, ArcGIS, etc.
Passwords for other systems should also follow this policy whenever possible.
Principles
• Password Confidentiality
To provide authentication effectively, it is essential that a password be known to only
the individual user, unless there are delegates to or sharers of accounts. Users will
ensure the confidentiality of their passwords at all times.
• Password Construction
To provide system security, a password must meet minimum length and complexity
requirements. Because of technology constraints, password construction rules may
vary from one system to another, but they will meet (or exceed) these requirements
wherever possible.
Long and complex passwords may be difficult for users to remember. Therefore this
policy provides guidance to end users on how to construct a memorable password that
meets (or exceeds) these requirements.
• Password Construction Rules
A password must be made up of:
■ Eight (8) or more characters.
■ At least one uppercase letter.
■ At least one lowercase letter.
■ At least one number (0 through 9).
■ At least one special character ($, @. #and so on).
A password should not contain:
■ Your first name or your last name.
■ Names of family members, friends, pets, co-workers, fantasy characters,
etc.
■ Personal information about yourself or family members. This includes
generic information that can be obtained about you very easily, such as
birth date, phone number, vehicle license plate number, street name,
apartment/house number, etc.
■ Computer terms and names, commands, sites, companies, hardware, or
softwa re.
■ Words that are in the dictionary or are a word in any language.
■ Words that are slang, dialect,jargon, etc.
■ Geographical names or places.
■ Letter or number patterns like aaabbb, gwerty, zyxwvuts, 123321, etc.
■ Any of the above spelled backwards.
■ Any of the above preceded or followed by a number (e.g., secretl,
lsecret).
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• Password Construction Recommendations
■ A strong password that meets the minimum construction rules will be
rather complex. Here are some recommendations on creating a strong
password:
■ Use uppercase letters in random places.
■ Misspell words.
■ Construct a password from the initial letters of a favorite quotation,
song lyric, movie and so on, capitalizing some letters and substituting a
number or special character in an appropriate place.
• Password Change and Reuse
To minimize the window of opportunity for misuse by someone who has discovered a
user's password, users will be forced to change their passwords periodically.
A user's new password will be completely different from any recently used password.
Users must create a new password that has no more than three (3) characters in
common with a previous password.
A user will be free to choose a new password at anytime, but a user may not perform
multiple changes in quick succession in order to enable continued use of a recently
used password.
• Password Change and Reuse Rules
■ A user must change his or her password a minimum of every 90 days.
■ A user may not change his or her password more than once in two (2)
days.
■ A user's password must be different from his or her previous four (4)
passwords.
• Password Entry
A system will allow five (5) login attempts ("grace logins"). If the password is not
correct on the last allowed attempt, then the user's account will be locked out for a
15-minute wait period before it can be accessed again. Typically, The Department of
Innovation and Technology should be contacted to unlock the account unless there is a
legitimate attempt to break in.
4. Authorized End Users' Responsibilities
If you are an authorized end user of the City of Redlands' software systems, you have the
following responsibilities regarding the passwords you use. Note that these
responsibilities apply even if the system does not enforce any specified rules.
• You must keep your password confidential at all times.
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• You should not disclose your password to anyone or talk about a password in front of
others.
• You should not hint at the format of a password to anyone.
• You should not use a password that you use on any City of Redlands system on any
external system (including Internet banking and social networking services).
• You should not write down your password.
• You should not reveal your password on questionnaires or security forms.
• You should not use the "remember password" feature in any Web browser.
• You should not send a password electronically.
• You should not use any "password keeper" or "password wallet" software or service.
• You must choose a password that meets or exceeds the length and complexity
requirements set out in the Password Construction Recommendations.
• You must choose a password that meets or exceeds the other requirements set out in
the Password Construction Recommendations.
• You must change your password at least every 90 days.
• You should not use any of your previous four (4) passwords.
• You must choose a new password that has no more than three (3) characters in
common with your previous password.
• You should not change your password more than more than once in two (2) days.
• If an account or password is suspected to have been compromised, you must report
the incident to the Department of Innovation and Technology and change all
passwords.
• When away from your workstation, you should lock your screen. The Department of
Innovation and Technology has implemented a screen lock policy which will lock your
screen when idle for more than twenty minutes.
S. Department of Innovation and Technology (DoIT) Staff Responsibilities
The City of Redlands Department of Innovation and Technology or its delegates have the
following responsibilities regarding passwords on City systems:
• User Password Management
■ When a user asks to reset his or her password, the user's claimed identity
must be corroborated in line with approved departmental procedures.
■ A user's new password must not be disclosed to anyone other than the user
himself or herself.
■ A user's new password must not be written down.
■ A new password must not be sent to a user electronically.
■ A user must not be asked to disclose his or her password.
• System-level Password Management
System-level passwords must conform to the guidelines described below.
■ All system-level passwords (e.g., root, enable, admin, application
administration accounts, etc.) must be changed annually.
■ All production system-level passwords must be part of the DoIT
administered global password management database.
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■ Where Simple Network Management Protocol is used, the community
strings must be defined as something other than the standard defaults of
"public," "private" and "system" and must be different from the passwords
used to log in interactively. A keyed hash must be used where available
(e.g., SNMPv2).
■ As a part of the device security hardening process, all passwords must be
changed from the default password.
6. Application/System Standards
Applications developed or purchased by the City should ensure their programs contain the
following security standards. Applications should:
• Support authentication of individual users, not groups.
• Not store passwords in clear text or in any easily reversible form.
• Provide for some sort of role management, so that one user can take over the
functions of another without having to know the other's password.
• Support Remote Authentication Dial In User Service (RADIUS), X.509 with
Lightweight Directory Access Protocol (LDAP) security retrieval, and/or Active
Directory integration wherever possible.
VIII. DISCIPLINARY ACTION
A.POLICY ON DISCIPLINE
No employee who holds a regular appointment shall be disciplined without cause. Probationary
employees are subject to termination without cause. For purpose of this Article, disciplinary action
shall be defined to include one or more and the following: oral warning, written reprimands,
suspensions, demotions, reductions in pay and discharge. Oral and written reprimands may be
initiated at supervisor/division manager level. Disciplinary action more serious than a written
reprimand must be initiated at the department head level. Any Skelly-level discipline must have
Human Resources approval.
B. NOTICE OF PROPOSED DISCIPLINE
Except in emergencies, or as authorized by law, Skelly-level suspensions, demotions, reductions in
pay, or discharge, shall not be put in effect until the employee has received written notice advising
the employee of the proposed action, the reason(s) therefore, the facts giving rise thereto, the
proposed effective date, access to written material that formed a basis of the proposed action, and
the opportunity to respond to the Department Head orally or in writing within five (5) working days,
or other response deadline as specified in a Council approved Memorandum of Understanding, of
receipt of such notice. If deemed necessary by the Department Head or the Human Resources
Department, an employee may be placed on administrative leave with pay pending investigation of
allegations that may lead to discipline
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C. APPEAL OF DISCIPLINARY ACTION
If a disciplinary action of suspension of forty hours or more, reduction in pay (equal to a forty-eight-
hour or more suspension), demotion, or discharge is imposed, the employee may then appeal, prior
to implementing such action to the Department Director. Any such appeal must be filed within 10
working days of the notice of the disciplinary action, or in accordance with a Council approved
Memorandum of Understanding as it relates only to the timing of filing an appeal.
Upon unresolved consensus concerning the disciplinary action, an appeal may be made to the City
Manager as the second step. However, execution of the notice of intent will be implemented after
the first step (Department Director level). Should the disciplinary action still be unresolved after the
second step, the discipline can be appealed to one final step. The third and final step is a hearing in
front of the City Council. The City Council's decision on the disciplinary action is final and binding.
Any appeal of disciplinary action not resolved at Level 2 may be submitted to the City Council no later
than 10 working days after the date of the City Manager's written reply. The employee shall provide
the City Council with a copy of the Level 2 response. Within 10 working days thereafter, the City
Council or its designee, shall schedule a hearing before the City Council or designee in which the
parties to the notice of disciplinary action may present evidence. The City Council shall give the
grievant a written decision within 30 days after the hearing and shall file a copy with the HR Director.
The decision shall be based upon the oral and written evidence submitted at the hearing. The
decision of the City Council shall be final and binding.
D. CAUSES FOR DISCIPLINE
Examples of causes for disciplinary action include, but are not limited to:
a. Dishonesty;
b. Incompetence;
c. Inefficiency;
d. Neglect of duty;
e. Negligence which affects the safety of the employee or of others;
f. Violation of any City policy, rule or requirement;
g. Unauthorized absences (including tardiness) or abuse of sick leave or any other leaves;
h. Violation of these Rules, or other rules, regulations or orders established by a supervisor,
department or City Council.
i. Conviction of a crime that interferes with employment;
j. Discourtesy to the public or fellow employees;
k. Misuse or abuse of City property or equipment;
I. Substandard job performance;
m. Insubordination;
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n. Any activities, including outside employment that create a conflict of interest with City
employment and are not specifically authorized by the Department Head;
o. Falsification of any City report or record (including job application);
p. Other acts which are incompatible with service to the public including, but not limited to,
any conduct or behavior, either on or off duty, which causes discredit or would reasonably
tend to cause discredit to fall upon the City, its officers, agents or departments.
IX. GRIEVANCE PROCEDURE
This grievance procedure is intended to ensure that every reasonable effort will be made to resolve
problems as near as possible to the point of origin.
A.DEFINITIONS
Grievance is defined as any dispute involving the interpretation, application, or alleged violation of:
1. The specific express terms of a current MOU, between the City and a recognized employee
organization representing employees in the competitive service, to which the grieving
employee is subject to;
2. A specific express term of these Rules;
3. A violation of any rule, policy, or regulation.
B. ELIGIBILITY TO FILE A GRIEVANCE
A grievant is a full-time employee in a regular appointment who is adversely affected by an act or
omission of the City. No other individuals are eligible to file a grievance under this rule. A grievant
may also be a recognized employee organization representing employees.
C. EXCLUSIONS FROM THE GRIEVANCE PROCEDURE
The following matters are excluded from the definition of a grievance:
1. Request for changes in wages, hours, or working conditions;
2. The content of employee evaluations or performance reviews, except those that result in a
loss of benefits to the employee
3. Challenges to reclassification, layoff, transfer, denial of reinstatement;
4. Challenges to examinations or appointment to positions; and
5. Challenges to this grievance procedures.
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D. GRIEVANCE PROCEDURE
The grievance procedure shall consist of the following steps:
1. Informal Grievance Procedure
Within 10 working days of the act(s) or omission(s) giving rise to the grievance, the grievant
must discuss the grievance with his or her immediate supervisor, who will investigate and
attempt to resolve the matter. The supervisor shall give the grievant an oral or written reply
within 10 working days after the discussion. If the grievant is not satisfied with the reply, he
or she may proceed to the Formal Grievance Procedure.
2. Formal Grievance Procedure
a. First Level Review
Any grievance not resolved by the Informal Grievance Procedure, may be submitted in
writing by the grievant to his/her immediate supervisor or Department Head along with a
copy to the HR Director, no later than ten (10) working days after the date of the oral or
written reply. A grievance may be submitted directly to the HR Director or, if the
grievance started at a level above the supervisor or department, the grievance may be
submitted at the higher level. The written grievance must contain the following
information:
i. Name of grievant and job title;
ii. Department in which grievant works;
iii. The specific act or omission which gave rise to the alleged violation, misinterpretation,
or misapplication and the date or dates of the alleged act or omission;
iv. The specific provision(s) of the MOU, the City Policy or Personnel Rules alleged to have
been violated, misinterpreted, or misapplied;
v. A list of the documents, witnesses or other evidence that support the grievance;
vi. Desired solution or remedy;
vii. Name of the grievant's representative, if any;
viii.Signature of the grievant or representative and date signed.
Within ten (10) working days thereafter, the responder shall schedule a meeting with the
grievant to work at resolving the grievance. The supervisor shall give the grievant a
written reply within 10 working days after the meeting and shall file a copy with the HR
Director. If the grievant is not satisfied with the response, he/she may proceed to Level 2.
b. Second Level — Department Head Review
Any grievance not resolved at Level 1 may be submitted to the Department Head no later
than 10 working days after the date of the supervisor's written reply. The grievant shall
provide the Department Head with a copy of the Level 1 response. Within 10 working
days thereafter, the Department Head shall schedule a meeting with the grievant to work
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at resolving the grievance. The Department Head shall give the grievant a written reply
within 10 working days after the meeting and shall file a copy with the HR Director. If the
grievant is not satisfied with the response, he/she may proceed to Level 3. If the
grievant's immediate supervisor is a Department head, then the second level is skipped.
The grievant will move to level three upon an unresolved grievance at the first level.
c. Third Level —City Manager
Any grievance not resolved at Level 2 may be submitted to the City Manager no later than
10 working days after the date of the Department Head's written reply. The grievant shall
provide the City Manager with a copy of the Level 2 response. Within 10 working days
thereafter, the City Manager shall schedule a meeting with the grievant to work at
resolving the grievance. The City Manager shall give the grievant a written reply within 10
working days after the meeting and shall file a copy with the HR Director. If the grievant is
not satisfied with the response, he/she may proceed to Level 4.
d. Fourth Level —City Council
Any grievance not resolved at Level 3 may be submitted to the City Council no later than
10 working days after the date of the City Manager's written reply. The grievant shall
provide the City Council with a copy of the Level 3 response. Within 10 working days
thereafter, the City Council, or its Designee, shall schedule a hearing before the City
Council or Designee in which the parties to the grievance may present evidence. The City
Council shall give the grievant a written decision within 30 days after the hearing and shall
file a copy with the HR Director. The decision shall be based upon the oral and written
evidence submitted at the hearing. The decision of the City Council shall be final and
binding.
E. REPRESENTATION
The grievant is entitled to representation of his/her choice at any point in the grievance procedure. If
the representative is a fellow employee, that employee will receive time off from his/her work
assignment for the time of the grievance meeting(s) or hearing plus reasonable travel time. The
grievant must inform the HR/Risk Management Director whether he/she will be represented at the
grievance meeting, along with the identity of the representative, at least 48 hours prior to the
grievance meeting.
F. SETTLEMENT OF GRIEVANCE
Failure by the grievant to appeal his or her grievance to the next step within the specified time limits
of this rule shall constitute a settlement of the grievance, unless the Parties have granted an
extension of time to a definite date. Failure by the City to meet any of the specified timelines shall
entitle the grievant to appeal to the next level of review.
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Additionally, failure on the part of an employee or his representative to appear for any scheduled
meeting without notification may, in the City's discretion, be deemed a settlement of the grievance.
G. NO RETALIATION
Employees will not be penalized or retaliated against in any way for using the grievance procedures,
testifying as a witness or assisting with a grievance.
X. LEAVES OF ABSENCE
A. ELIGIBILITY FOR PAID LEAVES OF ABSENCE
In order to be eligible for City payment of the paid leaves of absence outlined herein or subsequently
granted by the City, an employee must be a full time employee and either a regular or probationary
appointee, except as required by law.
B. VACATION
1. Rate of Accrual
Every full time probationary and regular employee shall earn vacation as follows unless
otherwise specified by an applicable M.O.U.:
Years Hours
0-5 80
6-7 120
8-9 128
10- 11 136
12- 13 144
14- 15 152
16-20 160
21 168
22 176
23 184
24 192
25 200
Vacation accrues daily on a pro-rata basis.
2. Scheduling Vacation
After completion of six months of continuous service, an employee may take vacation leave at
any time, subject to approval by the employee's Department Head or his/her designee.
Approvals will be based upon work load, staffing coverage, seniority, timing of the request,
and any other work-related factors appropriate for consideration by the Department Head.
Vacation must be taken in increments of one half hour or more, unless otherwise approved.
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3. Effects of Holidays on Vacation Leave
In the event that an authorized city holiday falls during an authorized vacation leave, the
employee shall receive holiday pay and not be charged vacation leave for that day.
4. Effects of Sick Leave on Vacation Leave
In the event an employee becomes ill during a vacation period, such time shall not be charged
as vacation leave if either of the following conditions is met:
a. The employee complies with the same notice requirements in Rule X.D (Sick Leave) as
required when the employee is not on leave, including notice to the employee's
supervisor no later than the start of the employee's regular work shift. If the
employee becomes ill after the start of the work shift, then the employee must
promptly provide notice on the same day the illness begins. Sick leave will only be
granted for those day on which notice is given pursuant to this policy; or
b. The employee, upon return to work, submits a doctor's note for each day requested to
be paid as sick leave.
S. Compensation for City Work During Vacation is Prohibited
No employee shall be permitted to work for compensation for the City in any capacity except
compensation for mandated court appearance or special duty assignments during paid
vacation time.
6. Vacation Pay Upon Termination
Any employee terminating from the City will be paid at his/her regular rate of pay on a pro
rata basis for all earned vacation, if any, accrued up through the date of termination.
C. HOLIDAYS
1. Authorized Holidays
Every full time probationary and regular employee shall be entitled to the following paid
holidays each calendar year and such other days as may be designated by action of the City
Council:
• January 1 (New Year's Day)
• The third Monday in January (Martin Luther King Day)
• The third Monday in February (President's Day)
• The last Monday in May (Memorial Day)
• July 4 (Independence Day)
• The first Monday in September (Labor Day)
• The second Monday in October (Columbus Day)
• November 11 (Veteran's Day)
• Thanksgiving Day
• The Friday after Thanksgiving Day
• December 25 (Christmas Day)
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If a holiday falls on Saturday, Friday shall be designated as the holiday, and if the holiday falls
on Sunday, Monday shall be designated as the holiday. December 24, Christmas Eve Day,
shall be observed as a holiday when Christmas Day falls on Tuesday, Wednesday, Thursday, or
Friday.
Employees who are absent from work on a holiday due to unpaid leave of any form will not be
paid for the holiday. Employees who are required to work on a holiday will receive holiday
pay in additional to any hours worked.
2.Holiday Worked Pay
Effective July 1, 2016: Non-exempt employees who actually work on an above listed holiday
will receive holiday worked pay at one and one half times their normal hourly rate for all
hours worked. Holiday worked pay will only be paid on the actual calendar holiday and not
for observed holidays if the holiday falls on a weekend. For example if Independence Day falls
on a Saturday, only those employees actually working on that Saturday will receive holiday
worked pay. If Friday is the recognized holiday that year, those working on Friday will not
receive holiday worked pay.
3. Floating Holidays
Full time probationary and regular employees shall receive floating holidays each calendar
year as granted in a Council approved Memorandum of Understanding and pro-rated to the
date of hire. Floating holiday hours that are not used will not carry over to the following year.
No employee may accrue any more than four floating holidays at any one time. The floating
holidays may be used at any time subject to two days advance approval unless waived by the
Department Head. In the event of termination, employees will receive payment for all unused
floating holiday hours.
D. SICK LEAVE
1. Accrual of Sick Leave
Full time probationary and regular employees only are eligible to accrue eight (8) hours of sick
leave with pay for each calendar month of actual continuous service dating from the
employee's most recent date of hire. Part time employees will accrue sick leave as required
by state or federal law.
An employee shall not receive payment for unused accumulated sick leave upon termination
of employment or retirement (either disability or service retirement) unless specifically
provided for in an applicable Memorandum of Understanding. An employee may not use sick
leave to extend a retirement or termination date, unless specifically provided for in an
applicable Memorandum of Understanding, State, or Federal law.
2. Return to Work from Sick Leave
If an employee misses 3 or more days of work due to illness, the employee will be required to
provide a return to work certification from a licensed physician to the Office of Human
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Resources before returning to work. The City may require the employee to see a physician
chosen by the city to conduct a fit for duty examination at the City's expense.
3. Use of Sick Leave for Family
In cases of illness of a family member, an employee may use up to one-half of their sick leave
entitlement for the year to attend to the illness of a spouse, domestic partner, parent, or
child. Additional family sick leave usage for special circumstances may be granted on a case
by case basis in the discretion of the Department Head with the concurrence of the City
Manager.
E. FAMILY AND MEDICAL LEAVE
In accordance with federal and state law and regulations, the City will provide family and medical
leave, which is unpaid leave, to eligible employees. Unless otherwise provided by this policy, leave
under this policy refers to leave pursuant to the Family and Medical Leave Act of 1993 (FMLA) and
the California Family Rights Act (CFRA). Employees with any questions or requests for information
about family and medical leave should consult with the Office of Human Resources.
1. Definitions
a. 12 Month Period: a rolling 12 month period measured back from the date leave is taken.
Each time an employee takes eligible leave, the remaining leave entitlement is based on
the amount of family and medical leave taken during the immediate preceding 12 months.
b. 12 Work Weeks: twelve weeks of leave based on the employee's regular schedule. For
example, if an employee works 20 hours per week, he or she would be eligible to take 12
weeks times 20 hours for a total of 240 hours of family medical leave.
c. Child: the employee's biological, adopted, or foster child, stepchild, legal ward, or a child
for who the employee stood in loco parentis;
d. Parent: the employee's biological, adoptive, step or foster father or mother, or any
individual who stood in loco parentis to the employee. It does not include parents in law.
e. Spouse: husband or wife as defined under state law.
f. Next of kin of a covered service member: the nearest blood relative, other than the
covered service member's spouse, parent, son, or daughter, in the following order of
priority: blood relatives who have been granted legal custody of the service member by
court decree or statutory provisions, brothers and sisters, grandparents, aunts and uncles,
and first cousins, unless the covered service member has specifically designated in writing
another blood relative as his or her nearest blood relative for purposes of military
caregiver leave under the FMLA. When no such designation is made, and there are
multiple family members with the same level of relationship to the covered service
member, all such family members shall be considered the covered service member's next
of kin and may take FMLA leave to provide care to the covered service member, either
consecutively or simultaneously. When such designation has been made, the designated
individual shall be deemed to be the covered service member's only next of kin. For
example, if a covered service member has three siblings and has not designated a blood
relative to provide care, all three siblings would be considered the covered service
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member's next of kin. Alternatively, where a covered service member has a sibling(s) and
designates a cousin as his or her next of kin for FMLA purposes, then only the designated
cousin is eligible as the covered service member's next of kin. An employer is permitted to
require an employee to provide confirmation of covered family relationship to the covered
service member.
2. Eligibility
An employee is eligible for leave if the employee:
a. Has been employed for at least 12 months; and
b. Has worked for at least 1250 hours during the 12 month period immediately preceding
the commencement of the leave. The Fair Labor Standards Act (FLSA) hours worked
principles apply in determining whether an employee meets the 1250 hour
requirement.
3. Reasons for Leave
To qualify as FMLA leave under this policy, the employee must be taking leave for one of the
reasons listed below:
a. The birth of a child and in order to care for that child.
b. The placement of a child for adoption or foster care and to care for the newly placed
child.
c. To care for a spouse, child or parent with a serious health condition.
d. The serious health condition of the employee as described below:
i. Pregnancy or prenatal care;
ii. Hospital Care — an inpatient stay at a hospital, hospice, or residential medical
care facility;
iii. Incapacity of three or more days and medical treatment — incapacity that
lasts more than three consecutive days.
iv. Incapacity plus two or more treatments — treatment of two or more times
by a health care provider;
v. Incapacity plus continuing treatment — at least one treatment by a health
care provider that results in a regimen of continuing treatment;
vi. Incapacity from a chronic condition — incapacity from a chronic serious
health condition such as asthma, diabetes, or epilepsy;
vii. Incapacity from a long-term condition — incapacity from a long term or
permanent condition for which treatment may not be effective such as
Alzheimer's disease; or
viii. Absences for treatment — to receive or recover from multiple treatments
by a health care provider such as chemotherapy, physical therapy, or kidney
dialysis.
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e. Qualifying exigency leave for families of members of the National Guard or Reserves
or of a regular component of the Armed Forces when the covered military member is
on covered active duty or called to covered active duty.
An employee whose spouse, son, daughter or parent either has been notified of an
impending call or order to covered active military duty or who is already on covered
active duty may take up to 12 weeks of leave for reasons related to or affected by the
family member's call-up or service. The qualifying exigency must be one of the
following:
i. short-notice deployment.
ii. military events and activities,
iii. child care and school activities,
iv. financial and legal arrangements,
v. counseling,
vi. rest and recuperation,
vii. post-deployment activities and
viii. additional activities that arise out of active duty, provided that the
employer and employee agree, including agreement on timing and duration of
the leave.
Eligible employees are entitled to FMLA leave to care for a current member of the
Armed Forces, including a member of the National Guard or Reserves, or a member of
the Armed Forces, the National Guard or Reserves who is on the temporary disability
retired list, who has a serious injury or illness incurred in the line of duty on active duty
for which he or she is undergoing medical treatment, recuperation, or therapy; or
otherwise in outpatient status; or otherwise on the temporary disability retired list.
Eligible employees may not take leave under this provision to care for former
members of the Armed Forces, former members of the National Guard and Reserves,
and members on the permanent disability retired list. In order to care for a covered
service member, an eligible employee must be the spouse, son, daughter, or parent, or
next of kin of a covered service member.
"Covered active duty" means:
(i) "Covered active duty" for members of a regular component of the Armed
Forces means duty during deployment of the member with the Armed Forces
to a foreign country.
(ii) "Covered active duty" for members of the reserve components of the
Armed Forces (members of the U.S. National Guard and Reserves) means duty
during deployment of the member with the Armed Forces to a foreign country
under a call or order to active duty in a contingency operation as defined in
section 101(a)(13)(B) of title 10, United States Code. (a) in the case of a
member of a regular component of the Armed Forces, duty during the
deployment of the member with the Armed Forces to a foreign country; and
The leave may commence as soon as the individual receives the call-up notice.
(Son or daughter for this type of FMLA leave is defined the same as for child for
other types of FMLA leave except that the person does not have to be a minor.)
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This type of leave would be counted toward the employee's 12-week maximum
of FMLA leave in a 12-month period.
f. Military caregiver leave (also known as covered service member leave) to care for an
injured or ill service member or veteran.
An employee whose son, daughter, parent or next of kin is a covered service member
may take up to 26 weeks in a single 12-month period to take care of leave to care for
that service member. Next of kin is defined as the closest blood relative of the injured
or recovering service member.
The term "covered service member" means:
i. a member of the Armed Forces (including a member of the National Guard or
Reserves) who is undergoing medical treatment, recuperation, or therapy, is
otherwise in outpatient status, or is otherwise on the temporary disability
retired list, for a serious injury or illness; or
ii. a veteran who is undergoing medical treatment, recuperation, or therapy,
for a serious injury or illness and who was a member of the Armed Forces
(including a member of the National Guard or Reserves) at any time during the
period of 5 years preceding the date on which the veteran undergoes that
medical treatment, recuperation, or therapy.
The term "serious injury or illness means:
i. in the case of a member of the Armed Forces (including a member of the
National Guard or Reserves), means an injury or illness that was incurred by the
member in line of duty on active duty in the Armed Forces (or existed before
the beginning of the member's active duty and was aggravated by service in
line of duty on active duty in the Armed Forces) and that may render the
member medically unfit to perform the duties of the member's office, grade,
rank, or rating; and
ii. in the case of a veteran who was a member of the Armed Forces (including a
member of the National Guard or Reserves) at any time during a period when
the person was a covered service member, means a qualifying (as defined by
the Secretary of Labor) injury or illness incurred by a covered service member
in the line of duty on active duty that may render the service member
medically unfit to perform the duties of his or her office, grade, rank or rating.
iii.Outpatient status, with respect to a covered service member, means the
status of a member of the Armed Forces assigned to either a military medical
treatment facility as an outpatient; or a unit established for the purpose of
providing command and control of members of the Armed Forces receiving
medical care as outpatients.
4. Amount of Leave
a. Total Leave Entitlement
Eligible employees are entitled to a total of 12 work weeks of leave during any rolling
12 month period. When parents are both employees of the city, the maximum
collective amount of leave they may take for child-bonding is 12 weeks. An
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employee's entitlement to leave for the birth or placement of a child for adoption or
foster care expires 12 months after birth or placement. Employees are eligible for up
to 26 weeks of military caregiver leave to care for a covered service member with a
serious injury or illness.
b. Minimum Duration of Leave
Serious Health Condition: Subject to compliance with the medical certification
requirements, there is no minimum duration for leave associated with a serious health
condition of the employee or the employee's child, parent, or spouse.
Child Bonding: If leave is requested for the birth, adoption or foster care placement of
a child of the employee, the minimum duration of such leave is two weeks, with the
exception of up to two occasions when an employee make take less.
b. Benefits While on Leave
i. Compensation: Leave under this policy is unpaid. Employees shall used
accrued leave for the leave period as allowed by law.
ii. Accrued Leaves: While on leave, employees do not accrue vacation, sick, or
other paid leave time and their performance evaluation dates may be adjusted
to the same extent as any other unpaid leaves.
iii. Health Benefits: While on leave, employees will continue to be covered by the
City's group health insurance to the same extent that coverage is provided
while the employee is on the job. Employees will be responsible for their
portion of any applicable premiums.
iv. Other Benefits: Employees will not be covered by any other benefits while on
leave, including, but not limited to life insurance, short term or long term
disability insurance, retirement plans, and supplemental benefits plans to the
same extent as any other unpaid leaves. Employees may continue coverage on
their own by payroll deductions or direct payments made to these plans. The
City will inform employees whether the premiums should be paid to the carrier
or to the City. Coverage by a plan may be dropped if employees are more than
30 days late in making a premium payment. The City will provide notice at
least 15 days before coverage is to cease. Employee contribution rates are
subject to any change in rates that occurs while the employee is on leave.
If an employee fails to return to work after his or her leave entitlement is exhausted or
expires, the City will have the right to recover premiums through deduction from any
sums due the employee (e.g. unpaid wages, vacation pay, etc.)
S. Substitution of Paid Accrued Leaves
Employees shall exhaust all paid accrued leaves, including vacation leave and sick leave,
concurrently with FMLA/CFRA leave with two exceptions:
a. Employees are not required to use accrued compensatory time earned in lieu of
overtime earned pursuant to the Fair Labor Standards Act; and
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b. When the leave request is for the serious health condition of a child, spouse, domestic
partner, or parent, employees will only be required to exhaust up to % of their annual
sick leave entitlement.
6. Employee Notice of Leave
Employees must submit requests for leave in writing to the Office of Human Resources.
Although the City recognizes that emergencies arise which may require employees to request
immediate lave, employees are required to give as much notice as possible of their need for
leave. If leave is foreseeable, at least 30 days notice is required. In addition, if an employee
knows that leave will be needed in the future, but does not know the exact dates (e.g. for the
birth of a child or take care of a newborn), the employee shall inform the Office of Human
Resources as soon as possible that such leave will be needed. Whenever the Office of Human
Resources is notified of a request for leave under this policy, they will notify the requesting
employee's Department Head or designee. The Office of Human Resources will also notify the
Department Head of any determination to grant or deny the request.
If the Office of Human Resources determines that an employee's notice is inadequate or the
employee knew about the requested leave in advance of the request, the HR/Risk
Management Director may delay the granting of the leave until, in his or her discretion,
adequate coverage is found for the position.
7. Medical Certification
Employees who request leave for themselves or to care for a child, parent, or a spouse must
provide written certification for the eligible individual with a serious health condition. If the
leave is for the employee's own serious health condition, the certification must include a
statement that the employee is unable to work at all or is unable to perform the essential
functions of his/her position.
a. Timing of Certification. Medical certification should be provided with the employee's
request for leave. When this is not possible, the employee must provide the
requested certification to the Office of Human Resources within 15 days of the date of
request for leave.
b. Recertification. If the HR/Risk Management Director has reason to doubt the validity
of a certification, the City may require a medical opinion of a second health care
provider chosen and paid for by the City. If the second opinion is different from the
first, the City may require the opinion of a third provider jointly approved by the City
and the employee, but paid for by the City. The opinion of the third provider will be
binding. Employees will be required to provide updated certifications each time the
certification on file is expired based on the dates provided by the health care provider
or as often as every 6 months in conjunction with an absence.
c. Certification for Intermittent Leave or Reduced Schedule. If an employee requests
leave intermittently (a few days or hours at a time) or on a reduced leave schedule to
care for an immediate family member with a serious health condition, the employee
must provide medical certification that such leave is medically necessary. Medically
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necessary means there must be a medical need for the leave and that the leave can
best be accomplished through an intermittent or reduced leave schedule.
8. Reinstatement upon Return from Leave
a. Right to Reinstatement. Upon expiration of leave, an employee is entitled to be
reinstated to the position of employment held when the leave commenced or to an
equivalent position with equivalent employment benefits, pay, and other terms and
conditions of employment. Employees have no greater rights to reinstatement,
benefits, and other conditions of employment than if the employee had been
continuously employed during the FMLA/CFRA period.
b. Fitness for Duty Certification. As a condition of reinstatement of an employee
whose leave was due to the employee's own serious health condition, which made the
employee unable to perform his/her job, the employee must obtain and present a
fitness-for-duty certification from the health care provider that the employee is able to
resume work. Failure to provide such certification will result in denial of
reinstatement.
9. Exhaustion of Leave
If an employee's illness or injury requires a leave of absence for more than 12 weeks, the City
will, with satisfactory medical evidence, extend the employee's leave for an additional 14
weeks for a total of 26 weeks in a 12 month period. The city will extend the employee's
reinstatement rights through the end of the 26 week period as long as the employee can
perform the job with or without reasonable accommodation. At the end of the 26 week
period, the city may extend the leave for additional 26 weeks for a total of 52 weeks of leave;
however, the employee will not retain reinstatement rights. The City may at this time fill the
employee's position. At the end of the 52 week period, if the employee is unable to return to
work or if there is not a position available as determined by the HR/Risk Management
Director, the employee's employment will be terminated.
F. PREGNANCY DISABILITY LEAVE
1. Eligibility
Any employee who is disabled because of pregnancy, childbirth, or a related medical
condition may be entitled to pregnancy disability leave (PDL). For employees who are also
eligible for FMLA/CFRA leave, PDL is not counted as time used for CFRA leave, but does run
concurrently with available FMLA leave.
2. Reasons for Leave
PDL is for any period of actual disability caused by your pregnancy, childbirth, or related
medical conditions up to four months per pregnancy. PDL does not need to be taken in one
continuous period of time, but can be taken on an as needed basis. Time off needed for
prenatal care, severe morning sickness, doctor-ordered bed rest, childbirth, and recovery
from childbirth are all covered by PDL.
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3. Amount of Leave
Employees may take up to four months of PDL. Employees affected by pregnancy or a related
medical condition, may also be eligible to transfer to a less strenuous or hazardous position or
to less strenuous or hazardous duties, if this transfer is medically advisable.
4. Benefits While on Leave
a. Benefits. PDL is unpaid. However, employees shall use accrued leaves as if on FMLA
and will receive benefits pursuant to FMLA up through exhaustion of the employee's
available FMLA and PDL leave.
b. Accrued Leaves. While on leave, employees do not accrue vacation, sick, or other paid
leave time, and their performance evaluation dates may be adjusted to the same
extent as any other unpaid leave.
S. Substitution of Paid Accrued Leaves
Employees taking PDL shall concurrently use any available sick leave. Employees shall also use
any accrued vacation or other accrued time off as part of their PDL before taking the
remainder of their leave as unpaid leave.
6. Employee Notice of Leave
To the extent possible, employees requesting PDL should follow the same authorization
process for FMLA.
7. Medical Certification
The City may require employees requesting PDL or a related transfer to obtain a certification
from your health care provider of your pregnancy disability or the medical advisability of a
transfer. The certification should include:
a. The date on which you became disabled due to the pregnancy or the date of the
medical advisability of a transfer;
b. The probably during of the period of disability or the period for the transfer; and
c. A statement that, due to the disability, you are unable to work at all or to perform any
one or more of the essential functions of your position without undue risk to yourself,
the successful completion of your pregnancy, or to other persons or a statement that,
due to your pregnancy, the transfer is medically advisable.
8. Reinstatement Upon Return from Leave
a. Reinstatement to Position. Upon expiration of leave, an employee is entitled to be
reinstated to the position of employment held when the leave commenced, or to an
equivalent position with equivalent employment benefits, pay, and other terms and
conditions of employment. Employees have no greater rights to reinstatement,
benefits, and other conditions of employment than if the employee had been
continuously employed during the PDL period.
b. Fitness for Duty Certification. As a condition of reinstatement the employee must
obtain and present a fitness for duty certification from the health care provider that
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the employee is able to resume work in the position sought. Failure to provide such
certification will result in denial of reinstatement.
G. CATASTROPHIC LEAVE
It is the policy of the City of Redlands to permit employees to contribute a portion of their accrued
leave credit to another employee when such employee is on an approved leave of absence due to a
verifiable illness or injury.
1. Provisions
Participation in the plan is voluntary.
For the purposes of this leave program, "catastrophic" shall be interpreted to include an
illness or event which is devastating, unexpected, immediate in nature, and which is expected
to preclude the employee from returning to work for an extended period of time. The City
reserves the right to request supporting documentation.
The receiving employee must be or have been absent from work due to injury or illness and
have exhausted all earned leave credits, including but not limited to, sick leave, vacation
leave, holiday leave, comp time, executive leave, etc., and is, therefore, facing financial
hardship. A determination on sick leave accruals shall be made on a case by case basis in
accordance with the Family Medical Leave Act (FMLA).
The hours shall be deducted from the donor's leave balance, converted to dollars and used to
compensate the recipient at the recipient's regular rate of pay.
Donations shall be listed in the order in which they are received by the Human Resources
Department. Each pay period, a sufficient number of donor hours shall be converted and
used to compensate the recipient. Unconverted donations shall revert to the donor.
If sick leave is contributed:
the donor's balance cannot drop below 200 hours; and,
sick leave hours donated shall not count as hours used for the purposes of sick leave
buy back.
Donations shall be made in whole hour increments.
Donated hours are irrevocable.
The recipient must have been employed with the City for at least six months of continuous
service.
Requests may be initiated by the employee or on behalf of the employee, recommended by
the Department Head with the concurrence of the Human Resources Director and final
approval by the City Manager.
The total number of hours donated to an employee shall not exceed the length of the
approved leave of absence.
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H. JURY DUTY AND WITNESS LEAVE
All employees in the competitive service who are required to serve on a jury shall be entitled to
regular compensation. Employees released early from jury duty shall immediately report back to
their normal work assignment.
An employee who is subpoenaed to appear in court in a matter regarding an event or transaction
which he or she perceived or investigated in the course of his or her employment with the City shall
be allowed to do so without loss of compensation, unless it is the employee's own lawsuit.
An employee subpoenaed to appear in court in a matter unrelated to his or her official capacity, or
who is appearing in court in a matter initiated by the employee, shall be permitted time off without
pay, or if the employee chooses, to use accrued vacation for this purpose.
I.MILITARY LEAVE
Military leave with pay shall be granted in accordance with the provisions of the Military and
Veteran's Code of the Sate and applicable Federal law. An employee entitled to military leave shall
give his/her Department head an opportunity within the limits of military regulations to determine
when such leave shall be taken. Prior to taking such leave, an employee shall present a copy of
his/her military orders to the Department Head. The Department Head shall advise the HR/Risk
Management Director of such military orders promptly. The employee's work schedule may be
temporarily changed by the Department head to accommodate the leave and department workloads.
Benefits shall continue to accrue to the extent required by law.
J. PERSONAL LEAVE
At the sole discretion of the City, an employee may be granted a personal leave of absence upon the
recommendation of the department head and the approval of the City Manager. The City may fill the
position with a temporary or provisional employee during the term of the leave of absence or
undertake any other appropriate measures to address workload needs. The employee shall take any
available accrued leaves as compensation during a personal leave of absence.
1. Authorization
Employees requesting a personal leave of absence must submit the request in writing to their
Department Head. The request should state the reason for the leave and the anticipated
beginning and ending dates of the leave. The Department Head will submit the request along
with his or her recommendation to the City Manager. The City Manager will make a decision
in writing and transmit the decision to the employee. The decision of the City Manager shall
be final and is not subject to grievance or appeal. The City Manager's determination will
include, but is not limited to, the following factors:
a. Any history of excessive unauthorized absences or leave abuse;
b. Any detrimental effect on the operation of the department/division; and
c. The reason for the leave of absence. Examples of reasons that maybe considered are:
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i. To take a course of study that will increase the employee's usefulness or
effectiveness to the city
ii. Other personal or family related reasons.
Use of the leave for a purpose other than that requested may be cause for forfeiture of
reinstatement rights or disciplinary action, up to and including termination.
2. Length of Leave and Extension
Leaves of absence shall not exceed 30 days, however, the City Manager reserves the right to
extend the leave at his/her sole discretion for an additional period, not to exceed 6 months.
Employees requesting a leave extension must submit a written request no later than 14
calendar days prior to the approved expiration of the original leave. Employees that are
granted an extended leave will be responsible for full payment of any benefit premiums.
3. Return from Leave
When an employee intends to return from an authorized leave of absence, either before or
upon the expiration of such leave, the employee shall contact the Department Head at least
14 days prior to the planned day of return. The Department Head shall promptly notify the
HR/Risk Management Director of the employee's intention. Failure of an employee to abide
by this notification procedure or to report for work promptly at the date of leave expiration
shall be grounds for discipline up to and including termination.
4. Adjustments to Accrual of Benefits
Sick leave, holidays, and vacation leave will not accrue during any unpaid leave time, unless
otherwise expressly provided for in an applicable MOU. Employees on unpaid leave will be
responsible for any benefit premiums during their leave of absence.
S. Adjustments to Date of Performance Evaluation
Any unpaid leave of absence by an employee that exceeds fifteen consecutive calendar days
will result in a proportionate adjustment to the employee's performance evaluation date for
all purposes, including consideration of a merit salary increase.
XI. RISK MANAGEMENT
A.WORKERS' COMPENSATION
1. Reporting Procedure
a. Any employee who is injured while on duty must immediately report the injury to his
or her supervisor. The supervisor will provide the employee with the appropriate
forms and turn the completed forms into Human Resources within 24 hours of the
injury. In the event the employee is physically incapacitated, the supervisor shall
complete and forward all forms and reports to Human Resources within 24 hours
following the injury.
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b. The supervisor or Human Resources personnel may authorize medical treatment for
the employee at the City's industrial medical clinic. An employee may seek medical
treatment from his or her own physician if they have been previously designated and
on file in Human Resources.
B. CIVILIAN EMPLOYEES
1. Use of Paid Accrued Leaves
If an employee is directed by the City's physician or the employee's physician to be absent
from work due to the work related injury the employee will be required to use their accrued
leave time for compensation for the first three days of time off from work.
If it is determined that the employee is temporarily disabled and is ordered to be off work for
more than 14 days, the temporary disability payment, as required by the Workers'
Compensation Act, will go back to the date of injury.
An employee shall apply pro-rated accrued sick leave, vacation leave or comp time to an
absence and to receive compensation equal to the difference between the compensation
which the employee is entitled under Workers' Compensation Act and his/her regular City
salary, not to exceed the amount of earned leave time. If the employee does so elect and has
applied accrued leave to such absence, then he/she shall be entitled to receive compensation
for absences following and related to the occurrence of a specific injury until sick leave is
exhausted.
2. Benefits
Any employee shall continue to accrue vacation, holidays and sick leave and to earn eligibility
for consideration for merit salary increases during an absence resulting from a work related
injury so long as the employee receives compensation payments under the provisions of the
Workers' Compensation Act. A probationary employee shall be entitled to the same benefits
as a regular employee, except the probationary employee shall not continue to earn eligibility
for consideration for merit salary increases or regular status.
Medical care and payment for permanent disabilities incurred in the course of employment
shall be as prescribed by the Workers' Compensation Act.
C. SWORN EMPLOYEES
Whenever a sworn peace officer, or other employee eligible under Labor Code Section 4850, sustains
a work related or industrial injury while actively engaged in law enforcement he/she shall receive
compensation as provided under the Workers' Compensation Act and/or Labor Code provided under
State Law. Such officer shall be placed on leave of absence at full salary and shall be paid by the City
as long as required by Section 4850 and related Sections of the Labor Code. During the time the City
is required to pay and actually pays, the employee shall not be entitled to receive any temporary
disability payment under the Workers' Compensation Act, and the City shall be entitled to receive all
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payment which would otherwise be payable to such employee for such temporary disability or upon
retirement.
D. LONG-TERM ILLNESS AND LABOR CODE SECTION 4850 APPOINTMENTS
The HR/Risk Management Director may declare a position temporarily vacant due to the absence of
an employee on leave pursuant to Labor Code Section 4850 or on long-term illness leave and the
position may be filled by a temporary or interim appointment. A person appointed to the position
shall sign a statement acknowledging that:
• The appointment is temporary only, with no attainment of regular status; and
• If already employed by the City, the appointment will revert to his/her original position and
salary range upon notice from the HR Director.
E. MODIFIED DUTY
When a City employee is being treated for a work or non-work related injury or illness and is
determined fit by the City approved treating physician to return to work on a temporary basis with
modified duties or tasks, the City will make every attempt to return the employee to work in a
modified duty status. An assignment must be available in the employee's department in order for the
City to accommodate modified duty. All such modified duty work assignments are to be within the
limitations as described by the City approved physician who is qualified to render an opinion on the
worker's physical abilities. Modified duty assignments for miscellaneous employees shall not exceed
sixty (60) days. For safety employees only, modified duty assignments may be extended up to a
maximum of 12 months. The City does not have permanent light-duty assignments and will not
provide extensions to the 60 days for non-safety employees or the 12 months for safety employees.
Due to staffing restrictions in some areas, light duty assignments may not be available. The
determination of the availability of light duty assignments will be made by the department director
and the Human Resources director.
In the event an employee refuses the modified duty offered, and the employee satisfies the
restrictions and ability to perform the modified duty, the City is not obligated to provide an
alternative position. In such cases, Human Resources will notify the insurance carrier of the
employee's refusal of the modified duty.
Any employee returning to modified duty must not exceed the duties of the position or go beyond
the doctor's restrictions. If any medical restrictions change, the employee must immediately notify
his or her supervisor and provide Human Resources a copy of the new medical release within 24
hours.
Supervisors will monitor work performance to ensure the employee does not exceed the
requirements set by the attending physician.
F.CHECK-IN PROCEDURES
During the period of time that an employee is off work due to an industrial injury, the department
may require the employee to check in with Office of Human Resources on a regular basis.
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G.ACCIDENT REPORTING, RECORDING AND ANALYSIS
The elimination of accidents is a goal of the City of Redlands. In order to achieve this goal, a well
established system of reporting and recording vehicular and equipment accidents has been
developed.
1. Definition
An accident is an unintended event involving a vehicle or piece of equipment that produces
damage or injury.
2. Procedures for reporting an accident
a. Call or ask someone else to call 911 for emergency services;
b. Call the supervisor and report the accident and all information regarding the accident;
c. Call Risk Management for all accidents involving moving violations and requiring a full
police report;
d. Gather all pertinent information at the accident scene to meet the accident reporting
requirements. This will include names, addresses, phone numbers of the persons who
are injured and/or involved and witnesses who may have seen the accident;
e. Complete all forms required by the City's safety policies and Injury and Illness
Prevention Program. Forms must be submitted to HR within 24 hours of the accident.-
f.
ccident;f. Complete forms as required by the Department of Motor Vehicles, Department of
Transportation and/or any other agency;
g. Submit to a drug and alcohol screening for all accidents involving a moving violation.
Safety personnel may be exempt from drug testing requirements of this policy;
h. Comply with the instructions issued by the supervisor, Risk Management and/or safety
personnel.
Employees using personal vehicles while on duty shall follow this policy and comply with these
reporting procedures.
3. Supervisors Responsibilities
If the employee is not able to complete the above information, the supervisor or his/her
designee shall be dispatched to the accident to obtain the above information and complete
the forms. In addition, the supervisor shall:
a. Notify HR and arrange transportation for employees required to submit to a drug and
alcohol screening immediately after an accident;
b. Determine whether or not Risk Management should respond to employees accident
that do not involve a moving violation;
c. In consultation with the Office of Human Resources, determine whether or not a drug
and alcohol screening is necessary for accidents that do not involve a moving violation.
4. Accident Reports and Records
All accidents shall be reported to provide the City with an overall summary of events. A
Report of Incident or Injury Form shall be used to record pertinent information. The report
shall include the following information:
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a. Date of accident
b. Name of employee(s)
c. Department
d. Vehicle identification number
e. Location of accident
f. Brief description of accident
g. Fatalities and/or injuries
h. Property damage
i. Physical damage to City property
j. Photographs
If a Report of Incident, Accident or Injury form is not available the employee is required to
gather and record the above information using an alternative format.
S. Accident Investigation
A thorough investigation shall be conducted to determine the primary cause of any accidents
involving city vehicles and equipment. The investigator shall determine how the accident
occurred, what physical evidence might be available, and obtain witness statements. The
investigator shall gather information to reconstruct the events leading to the accident and
should record those facts for future reference.
Contributing factors shall also be identified. Such an investigation helps to show the basic
conditions responsible and pint out the area(s) in which either specific or general corrective
action should be taken. The information derived from the accident analysis should be used
constructively to educate employees or change procedures in an effort to prevent future
occurrences. This information may also be used to identify remedial training needs.
6. Disciplinary Action
Any driver involved in an accident involving a City owned vehicle or piece of equipment and
found to be negligent may be required to complete a driver safety training course and subject
to disciplinary action, up to and including termination.
XII. CODE OF CONDUCT
We recognize that City employees have responsibilities to various groups:
• The public
• Elected officials who represent the public
• Their appointing authorities and supervisors
• Fellow employees
• Representatives of other agencies/organizations
These unique responsibilities require each of us to act with honor, faithfulness, loyalty, fairness, and
due diligence in conducting our job duties; and require us to report improper, unethical or unlawful
behavior.
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City employees must, at all times, comply with all applicable laws and regulations. Failure to comply
with all applicable laws and regulations or unethical behavior in connection with the performance of
an employee's duties will not be condoned or permitted. The City does not permit any activity that
fails to stand the closest possible public scrutiny.
The City of Redlands is committed to protecting its revenue, property, information and other assets
from any attempt, either by members of the public, contractors, vendors, agents or its own
employees to gain, by deceit, financial or other benefits at the expense of the City taxpayers.
A.RESPONSIBILITIES
The City and its Appointing Authorities are responsible for:
• Setting an example of competence and appropriate ethical behavior
• Implementing and abiding by this Code of Conduct
• Ensuring that all employees receive a copy of the Code of Conduct and returning the signed
copies to Human Resources files upon initial hire, and thereafter on an annual basis as part of
the employee's annual performance review
• Providing job training for all employees
• Emphasizing acceptable standards of performance for each job
• Clarifying City policies and procedures for all employees who might be unclear as to what is
appropriate behavior
• Providing working conditions which enable City employees to accomplish their assigned duties
fairly and safely
• Providing a workplace environment that encourages open communication, free of fear of
reprisal, in the belief that respectful honesty is the surest way to identify problem areas,
address them and resolve them
• Providing an avenue for employees to report alleged violations of this Code to their
supervisor, appointing authority or the Department of Human Resources
• Providing a work environment free of harassment, bullying and discrimination
City Supervisors are responsible for:
• Setting an example of competence and appropriate ethical behavior
• Teaching all employees under their supervision how to do their jobs within the guidelines of
this Code
• Emphasizing acceptable standards of performance to all employees
• Emphasizing and clarifying City policies and procedures for all employees
• Managing their area of responsibility, and the actions of their staff in accordance
• with this Code
• Maintaining a workplace environment that encourages open communication, free of the fear
of reprisal, in the belief that respectful honesty is the surest way to identify problems areas,
address them fairly, and resolve them
• Providing a work environment free of harassment, bullying and discrimination
City Employees are responsible for:
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• Competence and ethical behavior
• Reading, signing, and agreeing to abide by the provisions of this Code of Conduct upon initial
employment and on an annual basis thereafter
• Regularly reviewing this Code and comparing their own behavior to the responsibilities and
standards described in this Code
• Performing their job within the guidelines of this Code
• Meeting acceptable standards of performance
• Following City policies and procedures
• Contributing to a workplace attitude that respects the standards and behaviors promoted by
this Code
• Abstaining from engaging in discriminating, bullying or harassing behavior towards members
of the public, customers, elected officials, contractors and other employees
• Seeking assistance when they are uncertain about the right thing to do
• Ensuring that their own actions are not illegal, unethical, or in violation of the rules and
regulations of the City of St. Redlands
• Reporting alleged violations of this Code of Conduct to their supervisor, appointing authority,
or the Human Resources Department
B.STANDARDS OF BEHAVIOR
1. Work Rules
This Code of Conduct is intended to supplement the City Personnel Rules and Regulations, and
other City and departmental work rules, regulations, policies and procedures. Employees shall be
held accountable for following all such established work rules, in addition to the standards of
behavior outlined in this Code of Conduct.
2.Non-Discrimination
The City of Redlands does not tolerate discrimination on the basis of race, color, national origin,
ancestry, religion, age, disability, sex or sexual orientation, or retaliation. The City supports fair
recruitment and employment principles that assure quality and equal opportunity. If an employee
believes he/she has been the victim of discrimination, the employee should bring his/her
concerns to his/her supervisor, appointing authority, or the Human Resources Department. If an
employee has questions or concerns with an issue involving the Americans with Disabilities Act,
he/she should bring his/her concerns to the attention of the Human Resources Department. As a
part of an employee's job, he/she may have access to confidential information and records. This
information should not be disclosed to fellow employees who do not have a business need to
know or to non-employees for any reason, except in accordance with established procedures.
Questions regarding the confidentiality of information should be directed to the City Attorney or
the Human Resources Department.
3. Political Activities
City employees may be a member of a political organization, such as a ward organization, but may
not be an officer of such an organization. An employee may contribute money in support of
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individual candidates for elected office, but may not be coerced or forced in any way to make a
contribution. Yard signs at an employee's residence, a bumper sticker on any vehicle not used on
City business and wearing political buttons when not on duty are allowed. It is prohibited for an
employee to take an active part while on duty or while representing themselves as a city
employee in a partisan political campaign, including but not limited to distributing literature,
calling voters on the telephone or distributing petitions.
4. Conflicts of Interest
The City expects that employees will perform their duties conscientiously, honestly, and in
accordance with the best interest of the public. Employees must not use their position or
knowledge gained as a result of their position for private or personal advantage. Employees
should continually be mindful that they are hired and paid to perform certain duties. Situations
may arise, however, when there seem to be a conflict between their official responsibilities and
their personal interests. These may be situations involving financial dealings, spending City funds,
regulating businesses or individuals, purchasing supplies or materials or contracting for services.
In order to avoid an impropriety—or giving the appearance of an impropriety—employees should
alert their supervisors immediately of such conflicting situations. If the employee and the
supervisor are unclear about the appropriate path to follow, the matter should be promptly
referred to the City Attorney's Office or the Department of Human Resources.
Employees, with the approval of their department manager and human resources are allowed to
hold a second job with some non-governmental employers. However, the employee must report
such employment to Human Resources on the appropriate report forms. If an employee wishes to
change his/her secondaryjob, or the nature of his/her secondary job changes, the employee must
first obtain the permission of the department manager and Human Resources. Please refer to the
current Personnel Rules and Regulations regarding Secondary Employment for further
information.
S. Relationships with Third Parties
Employees are prohibited from having a personal interest, directly or indirectly, in a contract with
the City. City employees must not allow their personal interests or relationships with third parties
to influence, or create the impression of influencing, their decisions in the performance of their
duties on behalf of the City.
6. Gifts, Favors, Entertainments
Employees are expected to perform their duties in a fair and even-handed manner and are
prohibited from taking payment, money, gifts, loans, meals, beverages and/or lodging, or other
items of value from anyone in exchange for performing their duties. Employees are expected to
follow the guidelines regarding receipt of gifts as outlined in Rule VI.O.
7. City Funds
Whenever a City employee is responsible for handling cash or other financial matters, the job of
the employee is to document every aspect of the transaction fully and completely. All City cash
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and bank accounts must be handled so as to avoid any question of bribery, kickbacks, other
illegal/improper payments or suspicion of any impropriety whatsoever.
8. Expense Reports
When an employee incurs an approved expense or spends his/her own funds on City needs, that
Expense must be documented promptly and properly on the forms provided by his/her
appointing authority.
9. Use of City Assets and Equipment
City assets and equipment are for City purposes only and not for personal benefit unless
otherwise stated.This includes the personal use of City assets, such as vehicles, computers, etc.
10. Records and Communications
Accurate and reliable records of many kinds are necessary to meet the City's legal and financial
obligations and to manage the affairs of the City. The City's books and records must reflect in an
accurate and timely manner all transactions. The employees responsible for accounting and
record keeping must exercise diligence in fulfilling their job duties. Employees must not make or
file any false records or engage in false communication of any kind, whether internal or external,
including but not limited to:
• False expense, attendance, production, financial, or similar reports and statements
• Misleading representations
11. Dealing with the Public and Organizations
Employees are prohibited from speaking on behalf of the City, or from representing to the public
that their comments or statements are those of the City, unless expressly authorized to do so.
12. Prompt Communications
Employees should respond to all communications in a complete, accurate and timely manner.
City employees are expected to respond promptly and courteously to all proper requests for
information and to all complaints.
13. Safety and Health
Maintaining a healthy workforce and ensuring the safety of every employee should be the job of
each employee, regardless of his/her assignment. Accordingly, each employee is responsible for
attending any required safety meetings and reading safety instructions regarding his/her
workplace. All employees must comply with all safety rules and regulations. An employee should
promptly report any unsafe condition or any accident to his/her supervisor, even in cases where
there was no injury or property damaged.
14. Honesty
City employees should be completely honest in their dealings with the public, elected officials,
appointing authorities, supervisors and fellow employees. Lying in any form, omitting some facts
or exaggeration undermines the fundamental trust that must exist between employer and
employee, and has no place in public service.
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15. Discussion, Dissent, Support
When deciding a course of action, City supervisors frequently rely on the views and opinions of
their employees. In such cases, an employee is obliged to give as much information as possible,
and his/her own best opinion, to the supervisor before the matter is decided. However, once the
Supervisor has reached a decision it is the duty of all members of the City service to do all in their
power to make it succeed.
16. Reporting Fraud and Other Irregular Activities
As they perform their duties, City employees should be alert to situations in which other
employees commit or are about to commit acts which violate the law or this Code of Conduct.
Illegal, unethical or dishonest actions harm us all. Each City employee, therefore, has a
responsibility and duty to report a co-worker's illegal or unethical conduct to his/her supervisor,
executive City leadership or the Human Resources Department.
17. Penalties
Any violation of this Code of Conduct will subject the violator to disciplinary action up to and
including dismissal as provided by the Personnel Rules and Regulations and any applicable MOU.
C.ADMINISTRATIVE REGULATIONS
The hiring department is required to issue a copy of the Code of Conduct to every employee under
their authority. Issuance of the Code must be documented by having the employee and issuing
supervisor or HR staff member sign the "Acknowledgement" form issued by the Department of
Human Resources. The original of the form must be filed with the Department of Human Resources
within 5 (five) working days of issuance. One copy should be retained by the operating department
and another copy given to the employee.
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